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Record CG3 User Manual

Taximeter
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RECORD TECHNOLOGIES INC.
Part people. Part Technology. Completely at Your Service.
Record CG3 User
Guide
Document Version: 1.33
Date: Feb. 04/ 2019

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Summary of Contents for Record CG3

  • Page 1 RECORD TECHNOLOGIES INC. Part people. Part Technology. Completely at Your Service. Record CG3 User Guide Document Version: 1.33 Date: Feb. 04/ 2019...
  • Page 2 R E C O R D T E C H N O L O G I E S I N C . CG3 Taximeter User’s Guide  Record Technologies Inc. 505 – 53 Ave., S.E. Calgary, AB, Canada T2H-0N5 Phone 1.800.661.1649 • Fax 403.255.4953...

  • Page 3: Table Of Contents

    T able of Content Thank You................1 How to use this manual ............2 1.0 CG3 Components .............. 2 A Note Concerning the RS-232 Cable Connector ..... 3 Wiring ................4 Grounding ................4 Vehicle Speed Signal (VSS) ..........5 DC Power Requirements ............
  • Page 4 Explanation of OBDII menu options ......... 30 Loading Rates from a USB drive ........32 4.6.1 Attaching a USB flash drive to the CG3 ......32 Configuring Dispatch Communication ......34 Setting the Security Code ..........36 Main Menu ..............37 Viewing Shift and Total Stats ...........

  • Page 5: Thank You

    E have developed the Record CG3 taximeter with YOU in mind. After many years of research and development, we are confident that you will be pleased with the features and reliability of this product.

  • Page 6: How To Use This Manual

    Then, carefully read through the sections that are specific to your requirements. 1.0 CG3 Components Figure 1 The CG3 consists of the following components, as shown in Figure 1: 1. CG3 taximeter display unit. 2. Cable and bracket assembly, with attached RS-232 serial cable and connector (see Figure 2 below).

  • Page 7: A Note Concerning The Rs-232 Cable Connector

    In Figure 2, the connector shown above is a female connector which is used with many third-party dispatch terminals, and was the original default option provided with early models of the Record CG3. Nowadays, the CG3 comes with a male connector by default for communicating with the BlackCat OBDII device for measuring automobile speed.

  • Page 8: Wiring

    Vehicle Motion 2.1 Grounding We recommend that you ground the CG3 taximeter at the automotive battery, in order  properly detect the vehicle motion signal, and  to aid in ensuring that vehicle noise is not induced into the taximeter motion circuit (from nearby circuits, motors, etc.).

  • Page 9: Vehicle Speed Signal (Vss)

    Figure A: Record Signal conditioner that helps eliminate noise issues when reading VSS pulses. Can also be used to help detect weak signals. 2.2 Vehicle Speed Signal (VSS)

  • Page 10: Dc Power Requirements

    Signal Conditioner (see above). 2.3 DC Power Requirements The Record CG3 requires a minimum of +5 Volts DC to operate. Further, the built in voltage-regulator and surge-suppression will ensure that over-voltage or over-current conditions will not interrupt its operation.

  • Page 11: Cg3 User Interface

    CG3 User Interface The CG3 has been designed with user-friendliness in mind. The buttons have been labeled with descriptive icons and text to help provide an intuitive interface, which is intended to help you get familiar with its use quickly. See figure 3 below for a brief guide to the user interface.
  • Page 12 This can be done, either with a rate-set pin (these are usually provided with CG3 upon purchase), or simply with a stiff piece of wire (we find that a stretched out paper-clip works the best). See Figures 5 and 6.

  • Page 13: Cg3 Modes

    Figure 6: Using a simple length of wire to activate the Config Switch. A paper-clip works best because of the inherent stiffness or rigidity. 4.0 CG3 Modes There are 4 main CG3 Taximeter Modes: 1. Vacant Mode: The taximeter is idle, and simply waits for user input. From here, the user can: 1) start a fare i.e. enter Hired Mode, 2) enter Configuration Mode in order to configure the meter rates, mileage and dispatch settings, or 3) access the Main Menu.

  • Page 14: Vacant Mode

    Vacant Mode This is the state that the taximeter starts in when first turned on. The “VACANT” indicator will be on, and the $Extra and $Fare displays will be blank. Also, the rate LED will be on to indicate which rate is active. Figure 7 : VACANT MODE Currently active rate The user can now select one of several available actions, by pressing one of the four...

  • Page 15: Displaying Time And Date

    4.1.2 Displaying Time and Date While in Vacant Mode, you can display the current time by pressing the Extra Button. In the Fare display, the format displayed is Hour - Minute. The display on the left-hand side indicates the AM/PM/24 Hour clock mode.

  • Page 16: Hired Mode

    Figure 8: Entering Hired Mode by pressing the Fare Button. 4.2.1 Starting a Fare When the CG3 is in Vacant Mode, pressing the Fare button will start a fare and turn on Hired Mode. The HIRED indicator on the right-hand side of the taximeter will illuminate to display the current state.

  • Page 17: Incrementing Extra Charges

    4.2.2 Incrementing Extra Charges Pressing the Extra Button will increment a single extra charge. In this case, the Extra charge has been pre-set to $2.22. Repeatedly pressing the Extra Button will increment the Extra Charge, up to a pre- set maximum (this is described in Configuration Mode).

  • Page 18: Toggling Rate Time-Charges Off / On

    4.2.3 Toggling Rate time-charges Off / On Pressing Time Button will Turn off the time charge. The taximeter will then only charge by distance. When the rate time charge is OFF, the TIME OFF indicator will illuminate. Pressing Time Button again will turn the rate time-charges back on.

  • Page 19: End-Of-Fare Mode

    End-of-Fare Mode After the Fare + Extras total have been displayed for 3 seconds, the taximeter will display the separated Fare and Extras. This state will remain displayed until you press the Fare button. Alternatively, you have the option of displaying the split-out tax percentage of the total, by pressing the Time Button.
  • Page 20 The taximeter will then return to the state where the Fare and Extras are displayed separate. To re-display the total, press the Extra Button. This too can be repeated indefinitely. To exit End-of-Fare mode, press the Fare button. This will return the taximeter to Vacant Mode.

  • Page 21: Configuration Mode

    Configuration Mode (See 3.1, which explains how to access this mode.) Once in this mode, you can scroll through the Configuration Menu in order to access the various functions for setting. The Configuration Menu is scrolled by using the UP and DOWN buttons.

  • Page 22: Configuration Menu

    4.4.1 Configuration Menu To enter Configuration Menu, short the Config Switch (see section 3.1). As of software version 1.21, you will be first presented with the security code dialog (4.8), which locks the user from proceeding through the following steps: 1) If no passcode has previously set: Press to proceed.
  • Page 23 Set Calibration (mileage). Press: OBD2 Settings. Press Load Rates from USB flash drive. Press: Configure CG3 for dispatch communication. Press: Clean taximeter. Clears all rates and calibration. Press: Set Security Code. This is used for locking the Configuration Mode against unauthorized tampering.

  • Page 24: Set Rates Mode

    7. The Flag rate. 4.4.3 Calculating Drop Distances The CG3 accepts drop-distances as expressed in decimal equivalents of fractions. For example, to find the decimal equivalent of 1/9 of a mile or kilometer: divide 1 by 9: 1/9 = 0.111111111.

  • Page 25: Programming Rates

    - Time Controlled Rate Change** * It is possible for the CG3 to handle more than 6 rates. Please call us if this something that you require. ** Not used with regular rates, and RARELY used. Generally, you should ignore the dC and tC values and leave them as...
  • Page 26 Individual Rates Section: The Rate Number that you are currently setting will be indicated by the far-left digit (see below). The current Rate number (in this case, Rate 1). - Flag (First Drop) Charge ($) - Charge-per-hour($) - First drop distance (See section 4.4.3) - Following drop distance.

  • Page 27: Calibrating Mileage

    Calibrating Mileage This section is required if you are using Vehicle Speed Sensor (VSS) pulses to provide distance to the CG3 (as opposed to an OBDII interpreter device). Enter Configuration Mode (see section 4.4.1), and press once to navigate to the Calibration entry in the Configuration Menu (see Figure 14): Figure 14: The Calibration entry as located in the Configuration Menu.

  • Page 28: Set The Signal-Conditioner Value (Vss Sensitivity), F2

    4.4.7 Set the Signal-Conditioner Value (VSS Sensitivity), F2 CG3 models with serial number 31,000 and up have a built-in signal conditioner that allow for adjusting the sensitivity of the VSS sensor circuit. This is helpful in either eliminating noise which can lead to improper readings (i.e. the taximeter counts motion...

  • Page 29: View / Manually Set Calibration Value

    4.4.8 View / Manually Set Calibration Value Next, the current calibration setting will be displayed (figure 16). You now have the option to either: a) Manually adjust the current calibration setting. Go to c) below. - or - b) Skip manual adjustment of the current calibration and proceed to taximeter calibration.

  • Page 30: Calibration Procedure

    4.4.10 Adjusting the Sensitivity during Calibration Test If your CG3 has the built-in Signal-Conditioner i.e., the Serial Number is 31000 or greater (section 4.7), you can fine-tune adjust the sensitivity of the VSS detector circuit repeatedly while in calibration mode.

  • Page 31: Setting Up The Cg3 Obdii Interface

     Reliable fare accuracy over the long run, eliminating the risk of lost revenue. To use this option, your CG3 must contain software version 1.18 or higher (we make software updates freely available on our website). Also, you must have a compatible OBDII interface device that connects to the CG3 (either via Bluetooth or RS-232 cable) and will plug into the automotive OBDII port.
  • Page 32 Setup Steps: The CG3 must first be configured to use the OBDII option. To do so, follow the steps below: 1) With the automobile ignition OFF, plug the OBDII interface into the automobile OBDII port. The OBDII port is normally located on the driver’s side, below the dash.
  • Page 33 The CG3 may briefly display “No OBD2” until communication with the OBDII begins:  You should see the LED’s on the OBDII interface blink as the CG3 sends commands to it.  Once the initialization procedure is complete, the CG3 will briefly flash...

  • Page 34: Obdii Settings Menu

    Main Menu (5.0) or Configuration Menu (4.4.1). The options and settings are listed below in the order they can be accessed. Note: The CG3 communication to the OBDII may only be turned ON or OFF from within the Configuration Menu.
  • Page 35 Metric, so using this option will automatically convert speed and distance to Imperial if required. You will need to set the CG3 to the proper unit for your country in order to have the taximeter calculate the fare correctly.

  • Page 36: Loading Rates From A Usb Drive

    4.6.1 Attaching a USB flash drive to the CG3 In order to attach a standard USB flash drive to the CG3, you will need a USB mini-B- to-A adaptor. You can purchase these from us at a nominal cost, or alternatively, you may purchase these at a large number of suppliers of your choosing.
  • Page 37 Figure 19: Connecting a flash drive to the CG3 via a USB adaptor 2) Next, put the CG3 taximeter into Configuration Mode (see section 4.4.1). 3) Press: twice. The following will show on the display: 4) Press: When the rates have finished loading, the display will flash “DONE”.

  • Page 38: Configuring Dispatch Communication

    Configuring Dispatch Communication As of this writing, the CG3 has two different dispatch command sets (protocols) built- in. You have the option of configuring the taximeter to use either set, depending on compatibility with your existing dispatch system. As well, you have the option of using either RS-232 or Bluetooth serial communication for dispatch.
  • Page 39 6) Now, you will have the option of setting the communication type and Baud rate (ie. communication transfer rate). The first option given will be RS-232.  If this is what you want, Press: , and proceed to step 7). ...

  • Page 40: Setting The Security Code

    Setting the Security Code The security code is an optional feature that can be used to lock a number of features from being tampered with by unauthorized users, which includes the following: 1) Clearing the total trips and statistics while in Audit mode. 2) Dispatch settings (4.4.12) access from the Main Menu.

  • Page 41: Main Menu

    5.0 Main Menu The Main Menu is accessible while in Vacant Mode (section 4.1). It allows you access to the following CG3 functions and features, as listed in the order shown below. To access (while in Vacant Mode), Press: . You will now be in the Main Menu.

  • Page 42: Viewing Shift And Total Stats

    - Dispatch settings (security locked). - Set Print. Options for setting up printers (7.0). - Software Version (shown in Left-hand display). The individual Main Menu entries are described in the following sections. 5.1 Viewing Shift and Total Stats There are two sets of stats that are viewable from the Main Menu: Shift Stats, and Total Stats.

  • Page 43: Upload Trip Statistics To Usb Flash Drive

    Upload Trip Statistics to USB Flash Drive This feature provides a convenient way for the user to upload the daily trips to a USB flash drive. The file is uploaded in a .csv (Comma Separated Values) format, with the filename being the Car Number. The file can then be imported into a spreadsheet program (such as Microsoft Excel or OpenOffice Calc) for viewing and storing on a PC: Figure 20: Uploaded daily trips.
  • Page 44 Figure 22: Multiple Trip files by car, gathered into a single, date-stamped folder. Note: The CG3 will store up the last 1000 trips. Thereafter, it will begin overwriting the oldest trip.

  • Page 45: Uploading Trip Data To Usb Flash Drive

    If by chance “Done” is never displayed, and the CG3 quietly exits to Vacant Mode, you may not have had the flash drive tightly connected to the CG3 USB port. Try gently pressing the flash-drive into the CG3 USB port to ensure a tight fit. Repeat the above steps 1-4.

  • Page 46: Procedure For Clearing The Daily Trips

    5.3 Procedure for clearing the daily trips 1) Enter the Main Menu (Section 5.0), and press the button three times. The following entry will be shown: 2) Press: The Daily trips and Shift Stats will now be cleared. The taximeter will then automatically return to Vacant Mode.

  • Page 47: Setting The Clock

    4) Now, you will be able to set the Minutes and Hour: Clock type Hour Minutes 5) Set the Minutes, using the , and buttons. Press 6) Set the Hour, using the , and buttons. Press The CG3 will now exit to Vacant Mode.

  • Page 48: Setting The Date

    4) Set the Day, using the , and buttons. Press 5) Set the Month, using the , and buttons. Press 6) Now, you can set the Year:  Set using the , and buttons. Press The CG3 will now exit to Vacant Mode.

  • Page 49: Display Test

    5.6 Display Test This function runs a test of the 7-segment displays, providing you with a way to determine if any of the LED segments have been burnt out. To run test: 1) Enter the Main Menu (section 5.0), and press the button 6 times.

  • Page 50: View Calibration

    9 times, until you see the following displayed: 2) Press . The CG3 may become inoperable for a short duration while it resets the module. 3) The Bluetooth has now been reset, and the CG3 automatically returns to Vacant Mode.

  • Page 51: Audit Mode

    6.0 Audit Mode This mode allows you to upload the CG3 total trips, up to the last 1000 trips, to a USB flash drive, in the same Car#.csv format as described in section 5.2. In Audit mode, you also have the option to clear the total trips and stats. If a Security Code was programmed, as shown in section 4.4.12, then the user will have to enter...
  • Page 52 5) To clear the total trips and total stats: Press , and the following will be displayed:  Press . The following will now be displayed (“No):  This indicates that “No, I don’t wish to proceed”.  Pressing will promptly exit back to Vacant Mode. ...

  • Page 53: Printing

     Omni  Seiko The Record CG3 can communicate with these printers either via Bluetooth or RS-232 (USB is also an option if required). If you use a printer not listed above, or if you are a printer manufacturer who would like to enable compatibility, please contact us at info@recordtechnologies.com, and we will make it happen.

  • Page 54: Printer Setup

    7.1 Printer Setup To setup a printer to work with the CG3, you will have to access the Printer Menu. 1) Enter the Main Menu (5.0), and press repeatedly until “Set Print” is displayed: 2) Press . This provides entry into the Printer Menu.

  • Page 55: Explanation Of Printer Menu Options

    Explanation of Printer Menu Options Use the button to scroll to the option you want, and press to select it. Set Type allows you to set the printer manufacturer type. You will be presented with a flashing digit, from 0 – 3, which is the currently set manufacturer type.
  • Page 56 The USB LOAD function allows you to upload to the CG3 your receipt header from a text file located on an attached USB flash drive. See the next section on the details for this file and how to create one.

  • Page 57: Creating The Receipt Header File

    Creating the Receipt Header file The receipt header file contains the text that you want to print at the top of your receipts. This file can then be uploaded to the CG3 from a USB flash drive (see the USB LOAD function above).

  • Page 58: Printing With Bluetooth Printers

    1) End fare. 2) Enter End-of-Fare mode (4.3). 3) Provided that the CG3 has been paired with a Bluetooth printer (7.2) the CG3 will scroll the message “Turn on printer, then press fare”. 4) Turn on your printer if you haven’t already done so.

  • Page 59: Appendix 1.0

    2. The CG3 expects the file to have two columns, but disregards the info in column 1. Only the values in column 2 are read by the taximeter. This means that what you enter in column 1 is inconsequential. It is the values in column 2 that the taximeter reads and saves into memory.
  • Page 60 Number of Rates: Cab_#: Extras: Max. Extras: 0.00 Tax Rate: 0.00 TaxType: Dist. Rate Change: 0.00 Timed Rate Change: Rate 1: Flag Rate: 0.00 Rate 1: Hourly Rate: 0.00 Rate 1: 1st Drop Dist: 0.0000 Rate 1: 2nd Drop Dist: 0.0000 Rate 1: Increment: 0.00...

  • Page 61: Example Trip File

    Example Trip File The following is an example of an uploaded trip file. Cab #: 111 Date: 25/3/2014 DBT: Distance Between Trip Date: 21/03/2014 Start: 11:00 End: 11:00 Fare: $0.00 Extras: $0.00 Tax: $0.00 Net: $0.00 Dist: 0.00 DBT: 0.00 Date: 21/03/2014 Start: 11:00 End: 11:01...

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