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Troubleshooting - Nokia IP45 Quick Start Manual

Enterprise class security solution

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If your IP45 is centrally managed:
Ensure that the 'I wish to connect to a Service Center' checkbox is checked, enter the IP Address of the
management server and click Next.
Enter the Gateway ID and Registration Key as defined in the central management server and click Next. The
services to which you have subscribed become available on your IP45.
If your IP45 is not centrally managed, ensure that the 'I wish to connect to a Service Center' checkbox is not
checked and click Next.
The Welcome page appears displaying the license installed on the IP45.
The initial setup is complete. See the user's guide for more information.

Troubleshooting

If you are unable to access the IP45 GUI portal or connect to the Internet, ensure or do the following:
Ensure that the STAT LED is green and the appropriate link LED is lit.
Release and renew the IP address by restarting your computer or running the Refresh IP tool located in the
tools folder on the CD-ROM.
If your browser is configured to use a proxy server, ensure that http://my.firewall is included in the browser's
exception list or remove the proxy setting from your browser.
Uninstall the PPPoE client on your computer. The IP45 performs the PPPoE negotiation for your computer.
©2006 Nokia. All rights reserved.
Rights reserved under the copyright laws of the United States.
N450000192 Rev. 001
N450000192 Rev. 001

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