Whirlpool HybridCare Use & Care Manual page 14

Heat pump dryer
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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
If you experience
Dryer Results (cont.)
There may be
some water in the
HybridCare™ filter
or on floor
Cycle time is too short
Lint on load
Stains on load
Stains on drum
Loads are wrinkled
Odors
Load too hot
Stains or lint build-up on
wall behind dryer
Clean HybridCare™
Filter indicator is lit
14
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
The dryer is not level.
HybridCare™ filter is not properly
seated.
Drain hose is longer than what was
provided.
The load may not be contacting the
sensor strips on Automatic Cycles.
The automatic cycle is ending early.
Lint screen is clogged with lint.
Improper use of fabric softener.
Loose dyes in clothes.
The load was not removed from dryer
at the end of the cycle.
The dryer was tightly packed.
Recent painting, staining, or
varnishing in the area where your
dryer is located.
Odors are left in garments after
wearing.
Load removed before cool down
portion of cycle complete.
Using Timed Dry cycle with a high
temperature setting.
Dryer to close to wall.
The HybridCare™ Filter and/or lint
screen is clogged.
Dryer needs to have a slope less than 1" (25 mm). See "Level
Dryer" in the Installation Instructions.
Make sure filter is placed in the housing cabinet correctly. See
"Cleaning the HybridCare™ Filter and Lint Screen."
Drain hose can be installed no higher than 72" (1.8 m) from
bottom of the dryer. See "Drain System" in the Installation
Instructions.
Level the dryer. See the Installation Instructions. All four dryer
feet should be in firm contact with the floor.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle. If loads are consistently ending
too early, also see "Changing the Automatic Cycle settings to
increase or decrease drying time."
Clean lint screen before each load.
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments. Do not use fabric softener sheets with
steam cycles.
Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
Rewash and dry the clothing.
Allow the dryer to complete the cool down portion of the cycle
before removing the load.
Select an Automatic Cycle with a lower heat setting to avoid
overdrying the load.
Move dryer away from wall and make sure you have proper
ventilation.
The dryer will continue to run when this indicator is lit.
Try the following:
• Clean lint screen.
• Clean the HybridCare™ Filter and screen in back of filter
cabinet. Must be cleaned every 5 cycles for best performance.
Solution

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