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Troubleshooting - Whirlpool HybridCare Use & Care Manual

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TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Dryer Operation
Dryer will not run
Dryer will not heat
Unusual Noise
Thumping noise
Rattling or vibrating noise
Loud humming or
increased noise during
cycle
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
Possible Causes
Door not closed completely.
START/PAUSE not touched firmly or
held long enough.
Lint filter and/or HybridCare™ filter
not in place.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Dryer hasn't been used in a while.
A small object caught between the
edges of dryer drum.
Dryer isn't properly leveled.
Clothing is balled up in dryer.
Load is packed tightly.
Lint screen is clogged with lint.
HybridCare™ filter and screen is
clogged with lint.
Cooling fan screen is blocked
with lint.
The dryer is not level.
The load is too large and heavy
to dry quickly.
Fabric softener sheets are
blocking the grille.
The dryer is located in a room with
temperature below 45ºF (7ºC).
The dryer is located in a closet.
Make sure the dryer door is closed completely.
Touch and hold START/PAUSE 2–5 seconds.
Place filter back in dryer and make sure the handle is properly
seated. LF will display if not properly seated.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Electric dryers require 240 V power supply. Check with a
qualified electrician.
Use a time-delay fuse.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Electric dryers require 240 V power supply. Check with a
qualified electrician.
This is due to temporary flat spots on the drum rollers. The
thumping sound will diminish after a few minutes.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The dryer may vibrate if not properly installed. See the
Installation Instructions. All four dryer feet should be in firm
contact with the floor.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Reduce load size to recommended load size in "Cycle Guide."
Run the dryer for 5–10 minutes.
Clean lint screen before each load.
Clean HybridCare™ filter after every 5th cycle. Clean screen
behind filter once a month.
Pull dryer out and make sure cooling fan has proper ventilation.
Clean cooling fan screen on back of dryer monthly, or as needed.
Clothes not contacting the moisture sensors during Automatic
cycles. See "Level Dryer" in the Installation Instructions.
Separate the load to tumble freely.
The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See the Installation Instructions.
Solution
13

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