Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Sierra Wireless RAVEN 20080605
Summary of Contents for Sierra Wireless RAVEN 20080605
-
Page 1: User Guide
Raven XE HSPA User Guide 20080605 Rev 1.0... -
Page 2: Table Of Contents
Contents Introduction to the Raven XE ..........1 ALEOS™... - Page 3 Contents Using a Terminal Application with AT Commands ........26 AT Command .
- Page 4 POWERED OFF. When operating, the Sierra Wireless AirLink Raven XE can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless AirLink Raven XE may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless AirLink Raven XE while in control of a vehicle. Doing so will detract from the driver or operatorʹs control and ...
- Page 5 Patents Copyright Trademarks Rev 1.0 Oct.09 DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product. Portions of this product may be covered by some or all of the following US patents: 5,515,013 5,629,960 5,845,216 5,890,057 5,929,815 6,169,884 6,339,405 6,359,591 6,400,336 6,643,501 6,653,979 6,697,030 6,847,830 6,876,697 6,879,585 6,985,757 7,023,878 7,053,843 7,200,512 D442,170...
-
Page 6: Contact Information
Hours: 5:00 Monday to Friday, except US Holidays support@sierrawireless.com E-mail: Sales Desk: Phone: 1-510-624-4200 1-604-232-1488 Hours: 8:00 MobileandM2Msales@sierrawireless.com E-mail: Post: Sierra Wireless America 39677 Eureka Drive Newark, CA Sierra Wireless 13811 Wireless Way Richmond, BC Canada Fax: 1-510-624-4299 1-604-231-1109 www.sierrawireless.com Web: Consult our website for up‐to‐date product descriptions, ... -
Page 7: Introduction To The Raven Xe
• Communication • Connection methods • Networking • Applications • Software • Documentation Rev 1.0 Oct.09 The Raven XE is an intelligent wireless gateway, powered by ALEOS™, and optimal for providing primary or backup network connectivity for any high‐reliability/ high‐availability applications. The Raven XE is the perfect solution for any device with an Ethernet connection that requires pervasive connectivity including PCs, routers, network equipment and POS/ATMs as well as commercial automation equipment. Powered by ALEOS™, Raven XE modems are designed to maintain a reliable, consistent network connection. Class I Divison 2 certified as nonincendive equipment, the Raven Series is ideally suited for use in hazardous environments. Key applications include utilities, manufacturing, automation, oil and gas, ethernet‐based SCADA, telemetry, Homeland Security and asset monitoring. Figure 1-1: Sierra Wireless AirLink Raven XE... -
Page 8: Aleos
Rev 1.0 Oct.09 Introduction to the Raven XE ALEOS™ ALEOS, the embedded core technology of the Sierra Wireless AirLink products simplifies installation, operation and mainte‐ nance of any solution, and provides an always‐on, always‐ aware intelligent connection for mission‐critical applications. ALEOS enables: Persistent Network Connectivity • • Over‐The‐Air (OTA) Upgrades Wireless Optimized TCP/IP • • Real‐Time Notification Packet Level Diagnostics • Device Management & Control • Protocol Spoofing • Figure 1-2: Powered by ALEOS ACEware™ A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment. Using the AirLink Control Environment (ACE), ACEWare is the device management and monitoring appli‐ cation suite for Sierra Wireless AirLink devices powered by ALEOS. Figure 1-3: ACEware Logo The ACEware suite encompasses an application internal to the ... - Page 9 Introduction to the Raven XE guides from the Sierra Wireless AirLink Solutions web site: http://www.sierrawireless.com/support. Contact your dealer or Sierra Wireless representative for any further information. Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from Microsoft at: http:// www.microsoft.com/. ACEmanager, the AceWare remote configuration and monitoring tool, simplifies deployment and provides extensive ...
-
Page 10: Modem Doctor
Rev 1.0 Oct.09 Introduction to the Raven XE Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven XE activity which you can then send to Sierra Wireless support or erase the current configuration completely. Figure 1-4: Modem Doctor Connecting to your cellular provider The Raven XE uses your cellular provider as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: Your Raven XE establishes a PPP (Point to Point Protocol or “dial” up connection) link to the your cellular provider network, also called registering on the network, and receives an IP address. When your Raven XE has received its IP address from your cellular provider, a connection to the Internet or the cellular network is also available for computers or other devices connected directly to the Raven XE. The Raven XE will perform routing for all internet traffic to and from the computers or other end devicse. ... -
Page 11: Dynamic Vs. Static Ip Addresses
Rev 1.0 Oct.09 Introduction to the Raven XE With the Raven XE in Ethernet Public mode, only one device connected to the Ethernet port will receive the public IP address which is the one provided by the cellular network. In Ethernet Private mode, with a hub or switch connected to the Ethernet port, the Raven XE will provide NAT for a range of computers or other devices connected to the switch or hub and Internet access to all of them. Dynamic vs. Static IP Addresses There are two types of addresses on networks: dynamic and static. Dynamic addresses are assigned on a “need to have” basis. • Your Raven XE might not always receive the same address each time it connects with your cellular provider. Static addresses are permanently assigned to a particular • account and will always be used whenever your Raven XE connects to the Internet. The IP address will not be given to anyone else. Most ISPs (cellular included) use dynamic IP addresses rather than static IP addresses since it allows them to reuse a smaller number of IP addresses for a large number of customers. A dynamic IP address is suitable for many common Internet uses, such as web browsing, looking up data on another computer system, or other client functions (such as data only being sent out or only being received after an initial request). If your account with your cellular provider includes a dynamic IP Tip: address and you need a static IP, please consult your your cellular provider Representative for more information about changing your... -
Page 12: Communication
Introduction to the Raven XE Communication GSM Networks use SIM cards which are smart cards containing the account holder’s details. A SIM can generally be moved from one device to another allowing for account porta‐ bility and flexibility. EDGE EDGE (Enhanced Data rates for GSM Evolution) provides end‐ to‐end packet data services with an enhanced connectivity building on GPRS technology and using the established GSM networks. EDGE provides higher transmission rates and better transmission quality for data than GPRS. EDGE can carry data at speeds typically up to 384 kbit/s in packet mode. When EDGE is not available, your Raven XE will fall‐back to GPRS for the connection to your cellular provider to provide continued connectivity. GPRS General Packet Radio Service (GPRS) is packet‐switched with many users sharing the same transmission channel, but only transmitting when they have data to send. This means that the total available bandwidth can be immediately dedicated to those users who are actually sending at any given moment, providing higher utilization where users only send or receive data intermittently. GPRS provides speeds of 30–70 kbps with bursts up to 170 kbps. Connection methods You can connect the Raven XE to a USB or a Ethernet (RJ45) on a computer. When connected to a USB or Ethernet port, the Raven XE behaves like a network card. The Raven XE is equipped with a USB port which increases the methods by which you can send and receive data. The USB port can be set to work as either a virtual Ethernet port or a virtual serial port. A driver installation is required to use the USB port in either mode. Rev 1.0 Oct.09... -
Page 13: Virtual Serial Port
Rev 1.0 Oct.09 Introduction to the Raven XE It is recommended that you use a USB 2.0 cable with your Raven XE and connect directly to your computer for best throughput. Virtual serial port The Raven XE supports one virtual serial port over USB. This VSP can be used, for example, to send AT commands, or to run many serial based applications such as HyperTerminal Networking IPSec The IP protocol that drives the Internet is inherently insecure. Internet Protocol Security (IPSec), which is a standards‐based protocol, secures communications of IP packets over public networks. IPSec is a common network layer security control and is used to create a virtual private network (VPN). The advantages of the IPSec feature includes: • Data Protection: Data Content Confidentiality allows users to protect their data from any unauthorized view, because the data is encrypted (encryption algorithms are used). Access Control: Access Control implies a security service • that prevents unauthorized use of a Security Gateway, a network behind a gateway or bandwidth on that network. Data Origin Authentication: Data Origin Authentication • verifies the actual sender, thus eliminating the possibility of forging the actual sender’s identification by a third‐ party. Data Integrity: Data Integrity Authentication allows both •... -
Page 14: Gre
Rev 1.0 Oct.09 Introduction to the Raven XE Figure 1-5: IPSec Architecture GRE (Generic Routing Encapsulation) tunnel is used to carry non‐IP packets through an IP Network. Non ‐IP packets, that are send over the GRE tunnel, need to be first encapsulated. Hence, ALEOS is used to configure and encapsulate non‐IP packets and transmit over IP through the GRE tunnel. Applications Events Reporting Events Reporting is Sierra Wireless AirLink’s modem’s new software feature provided via ACEmanager, that allows the users to generate reports from the events that take place. Event Reporting Protocol is an intuitive embedded protocol, which automatically formats the messages based on an event trigger. The messages generated are then reported to the remote server. Software The Raven XE modem comes with the following software: ACEview, the software for the Raven XE which allows you • to monitor your connections. The driver that forms the interface between the Raven XE • and your Windows operating system when using USB virtual Ethernet or USB virtual serial. • The firmware that is stored in non‐volatile memory and includes ACEmanager. -
Page 15: Documentation
ALEOS features. This document explains the use of this utility tools which is used to view and monitor the connection state of a Sierra Wireless AirLink device. This document explains the use of ACEnet services for remote management of Sierra Wireless AirLink device. -
Page 16: Specifications
2: Specifications • Power Connector Rev 1.0 Oct.09 Features and Benefits Embedded Intelligence • • Low Power Consumption Compact Size • Rugged Aluminium Case • High‐Speed Processor (ARM 9) • • High‐Speed 2‐way Data 10/100 Mbps Ethernet Port • Persistent Network Connectivity • • Remote Management and Configuration Class I Div 2 Certified • Technology HSUPA • With Fallback to: HSDPA · UMTS · EDGE ·... - Page 17 Rev 1.0 Oct.09 Standards/Approvals Carrier specific approvals • CE (Class A device per EN55022) • RoHS • • Industry Canada • • PTCRB This apparatus is suitable for use in Class I, Division 2, • Groups A, B, C, D or unclassified or non‐hazardous locations. Explosion Hazard - Substitution of any Warning: components may impair suitability for Class I, Division 2. Host Interfaces Ethernet: 10BaseT RJ‐45 • USB Type B 5 Pin mini •...
- Page 18 Rev 1.0 Oct.09 Power • Reset Button • Specifications...
-
Page 19: Power Connector
Specifications Power Connector * Configuration terminology in ACEmanager Figure 2-1: Power Connector (not to scale) Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous. Note: Raven XE I/O Port 4 is software configurable. Rev 1.0 Oct.09... -
Page 20: Activating Raven Xe On Your Cellular Provider
3: Activating Raven XE on your cellular provider • Installing the SIM • Configuring the APN Rev 1.0 Oct.09 This chapter provides step‐by‐step directions for activating your Raven XE on your cellular provider’s network. Installing the SIM The Subscriber Identity Module (SIM) in the Raven XE is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem and it may be pre‐installed by your Sierra Wireless Representative. 1. Before you start If the SIM was pre‐installed, unless you need to set a custom APN, activation of your modem is complete. Cellular Account Required • Cellular Account Required‐ To use your modem, you need to have a SIM with an active account in a data plan, ... -
Page 21: Opening The Case
Rev 1.0 Oct.09 Activating Raven XE on your cellular provider Tools Required Small Phillips screw driver ‐ The Phillips screw driver is • the one which is also called a plus (+) or X screw driver. Slim stylus ‐ A PDA stylus, an unbent paperclip, or other • such item. Figure 3-1: Faceplate Explosion Hazard. Do Not remove or Warning: replace Plug-in Modules unless power has been disconnected or the area is known to be free of ignitible concentrations of flammable Gasses or vapors. - Page 22 Note: The card and SIM may be a different color than these examples. Rev 1.0 Oct.09 Activating Raven XE on your cellular provider Figure 3-2: Sample of the SIM card 3. Insert the SIM Gently press the SIM card to click it into place. The top of the card faces the bottom of the modem. Tip: Figure 3-3: Insert SIM in to the modem 4.
-
Page 23: Configuring The Apn
Activating Raven XE on your cellular provider Configuring the APN The APN (Access Point Name) is the way your modem knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications. Note: Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs. Only if you have a Static or Custom IP address should you need to configure a custom APNs. -
Page 24: Hardware Installation Of The Raven Xe
4: Hardware Installation of the Raven • Connecting to Power • Connecting to a Computer or other Device • Indicator Lights • Mounting Note: During installation, please be sure that the cables are secure but do not bear any additional weight that could loosen the connector from the unit. -
Page 25: Connecting To Power
Note: Use of receive diversity for EV-DO is optional. Data trans- mission and reception may be adversely affected if it is not used. Rev 1.0 Oct.09 Hardware Installation of the Raven XE Your Raven XE will work with most PCS cellular antennas with a SMA connector that works in the high and low frequencies of the cellular technology of your modem. Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the Raven XE. Tip: When using a cable to an antenna placed away from the modem, minimize the length of your cable. -
Page 26: Connecting To A Computer Or Other Device
Note: When using a DC power source (such as a solar cell), Sierra Wireless recommends placing a fuse (1-2 Amp) on the line close to the power source to protect your power source from possible surges due to shorts or other line issues. -
Page 27: Indicator Lights
Rev 1.0 Oct.09 Hardware Installation of the Raven XE Figure 4-4: USB Your Raven XE’s full‐speed (12 Mbit) USB 2.0 port can be connected directly to most computers or other devices using a standard full‐speed USB 2.0 cable. If the computer or device you are connecting or the cable is not rated for full‐speed, the modem will communicate at a reduced speed to match. The Raven XE functions as a device, not a host. When it is connected to a computer, the USB port should be seen as a COM port or Ethernet port after the applicable driver is installed. The Raven XE has a standard mini‐B connector. The USB port can only be used in a non- Warning: hazardous environment. Indicator Lights When your Raven XE is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. - Page 28 Rev 1.0 Oct.09 Hardware Installation of the Raven XE RSSI LED Ranges RSSI/Signal LED Ranges of RSSI (dBm) Status On Solid Equal to or stronger than -69 Fast Blink -70 to -79 Normal blink -80 to -89 Slow Blink -90 to -99 Extinguished Equal to or weaker than -100 •...
-
Page 29: Mounting
Rev 1.0 Oct.09 Hardware Installation of the Raven XE Mounting An optional accessory for your Raven XE is a mounting kit, which includes a bracket. The bracket is designed to snugly cradle the modem and hold it in place where you need it. You can use a strap around the bracket and modem for extra security. The bracket can be attached to a stationary location using #6 screws with the mounting hole diameter approxi‐ mately 0.150ʺ. The instructions to bracket installation is following: Mount the bracket using number 6 screws. There are two holes each, to fasten screws, and minimum of one hole each end is required for mounting bracket. Position Raven XE between Alignment ears. Engage top groove in body of Raven XE with two tabs. Push on far side of Raven XE in center so that it touches side of Bracket. Press down and release when upper groove on far side of Raven XE, aligns with tabs. Release to complete installation in to mounting bracket. To remove, press on the two edges of the modem and the brackets, as pointed by arrows in the diagram provided below. By doing this, the modem will snap out of the mounting bracket. Figure 4-6: Optional Mounting Bracket... - Page 30 Hardware Installation of the Raven XE Figure 4-7: Mounting bracket installation Rev 1.0 Oct.09...
- Page 31 Hardware Installation of the Raven XE Figure 4-8: 100-170-1015 : Mounting Bracket for Raven XE Rev 1.0 Oct.09...
-
Page 32: Connecting The Raven Xe
5: Connecting the Raven XE • ACEmanager • Using a Terminal Application with AT Commands • AT Command Rev 1.0 Oct.09 With ALEOS as its “brain”, the Raven XE is a highly configu‐ rable device. To configure your Raven XE, you have two options. You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal, PuTTY, or many others. ACEmanager To get a more expanded view of the other ACEmanager features, refer to the ACEmanager Guide. A full listing of all the configuration commands for you modem are in Chapter 6. Using a Terminal Application with AT Commands You can access and configure your Raven XE using a terminal application such as Microsoft HyperTerminal, PuTTY, or ... - Page 33 Rev 1.0 Oct.09 2. Connect To Using USB/Serial: Select COM1, or the comport to which the modem is connected, for the “Connect Using”. Figure 5-1: Connect To Change or verify the settings: Bits per Second: 115200 (default) · Data Bits: 8 · Parity: None · Stop Bits: 1 · Flow Control: Hardware. · Figure 5-2: Port Settings Connecting the Raven XE...
- Page 34 Rev 1.0 Oct.09 If you have configured the Raven XE for settings different than Tip: the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings. Select OK. Using Ethernet: Select TCP/IP (Winsock) for “Connect Using”. Change the “Port Number” to 2332. 192.168.14.31 Select OK.
- Page 35 Rev 1.0 Oct.09 Figure 5-3: HyperTerminal : TCP/IP connected Figure 5-4: HyperTerminal : connected If you are prompted for a password, enter 12345 (default password). You will not be prompted for a password if you connect using a Tip: COM port. Type AT and press Enter. You should get a reply of “OK” or “0”. Connecting the Raven XE...
-
Page 36: At Command
Rev 1.0 Oct.09 To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. If you get a reply of “OK”, then you entered the command successfully. If you get a reply of “0” or “ERROR”, try entering the command again. AT Command When using a terminal application, you will need to manually type in each command. For most commands, when you are entering them using a • terminal connection, you will need to preface the command with AT (exceptions are noted), i.e. ATA which is listed as A. Some commands have specific parameters while other • commands will take whatever you type. Required variable parameters are denoted with italicized • text, example, Dn. The n is variable. Acceptable parameters and/or specific formats are listed • with each command. • Most commands with parameters can be entered with ? to read the current value (for example, AT&D? will respond with “2” if the default has not been changed). Optional parameters are denoted with square brackets [ ]. • AT Commands are not case sensitive. A capital “E” is the • same as a lower‐case “e”. When you are using a terminal connection, if you enter a • command which is recognized by the Raven XE, it will respond with “OK”. If the command is not recognized, the response will be “ERROR”. ...