Recovering A Call On Hold; Cost Code - Siemens HIPATH HIPATH 1190 User Manual

Features used during Call
Step by step
>
RETURN TO HELD CALL?
Service Menu
>
*60=ACCOUNT CODE?

COST CODE

50

Recovering a Call on Hold

This feature allows to recover a call that was placed on
hold for consultation when the consultation destination
is busy or there is no answer.
Once the call is resumed the destination is disconnect-
ed.
Required: A consultation or transfer was completed
and the destination is busy or does not answer.
:
Select and press to confirm.
or
* Enter the code for returning to the first call.
0
Wait to return. Proceed with the conversation.
Cost Code
External calls can be assigned Cost Codes which pro-
vide more control over telephony costs. A Cost Code is
set using a sequence of up to 10 random digits (0...9).
For example, the number of a lawsuit. This information
will appear in the call detail report ticket. For System
Telephones this feature is selected before or during a
call, using the menu, a cost code or a programmable
key.
Required: Cost codes were specified.
Press this key.
:
Select and press to confirm.
or
* Enter the Cost Code.
6 0
or
Press the "COST CODE" key.
Enter the Cost Code (a sequence of up to 10 digits from
0 to 9).
# Finalize the sequence of digits.
Enter the external number you want to call.
Wait for the call to be answered. Initiate conversation.
[1] This information may or may not appear on the billing ticket (see
Programming Manual - Call Detail Report Manager - Cost Code for
Ticket)
1