Call Transfer - Siemens HICOM Hicom 300 User Manual

Siemens telephone user guide
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You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
- press
- dial required extension
- announce the call and replace handset
Transfer to a Free Extension (Call not Announced)
- press
- dial required extension
- replace handset when ring tone is heard
- the call has now been transferred
Transfer to a Busy Extension
- press
- dial required extension
- replace handset when busy tone is heard
- the call has now been transferred to the busy extension.
If the busy extension terminates the call within a predetermined time, the
transferred call will ring the extension.
Transfer Using the Dial Keys
- press the required Dial (DSS) key
- announce the call when the extension answers
- replace handset
Return to Caller
If no reply or busy tone is received, you may return to the caller without
attempting to transfer the call.
- scroll to Return to held call? option
- press
- you are reconnected to the caller
14

Call Transfer

key to confirm Consultation option
key to confirm Consultation option
key to confirm Consultation option
key to confirm Return to held call? option

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