The Screen Display Does Not Appear Or Drifts; No Mouse Pointer Appears On The Screen - Siemens Simatic 620 Owner's Manual

Error Diagnosis
6.3

The Screen Display Does not Appear or Drifts

Cause and Remedy
Either the incorrect line frequency and/or the incorrect resolution is set for the
screen or for the user program.
S Stop the user program. If the error still occurs after you have ended the pro-
gram, switch off the monitor. After at least three seconds, switch on the monitor
again.
S Adjust the relevant entries for the monitor in the CONFIG.SYS file (on the hard
drive).
S Correct the settings for the monitor and graphics in your user program.
S Select the correct screen driver for your user program.
6.4

No Mouse Pointer Appears on the Screen

Cause and Remedy
The mouse pointer may not appear for the following reasons:
The mouse driver is not loaded
S Check whether the mouse driver is correctly installed. Check whether the
mouse pointer is present when you start your user program. Refer to the ma-
nuals for the mouse and user program to obtain detailed information about the
mouse driver.
The mouse is not connected
S Switch off your PC.
S Check whether the mouse cable is connected to the system unit correctly. If
you use an adapter or an extension cord for the mouse cable, also check their
plug-in connections.
S Switch on your PC.
Note
If the mouse pointer still does not appear on the screen after you have performed
these checks and measures, please contact your technical support team.
6-4
SIMATIC Box PC 620 Manual
A5E00131465-01