SpeedStream SS2604 User Manual

4-port dsl/cable router
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SpeedStream
SpeedStream
®
SpeedStream
SpeedStream
4-Port DSL/Cable Router
Model SS2604
Part No. 007-0113-001

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Table of Contents
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Summary of Contents for SpeedStream SpeedStream SS2604

  • Page 1 SpeedStream SpeedStream ® SpeedStream SpeedStream 4-Port DSL/Cable Router Model SS2604 Part No. 007-0113-001...
  • Page 2: Table Of Contents

    CHAPTER 1 INTRODUCTION... 1 Features of the DSL/Cable Router... 1 Package Contents ... 3 Physical Details ... 3 CHAPTER 2 INSTALLATION ... 6 Requirements ... 6 Procedure ... 6 CHAPTER 3 SETUP... 8 Overview ... 8 Configuration Program... 9 Setup Wizard ... 11 LAN Screen ...
  • Page 3 SpeedStream are registered and unregistered trademarks of Efficient Networks, Inc. Siemens and the Siemens logo are trademarks of Siemens AG, Germany. All other trade- marks are held by their respective companies. Efficient Networks reserves the right to make changes to product specifications at any time without notice.
  • Page 4: Chapter 1 Introduction

    Chapter 1 Introduction This Chapter provides an overview of the SpeedStream 4-Port DSL/Cable Router's features and capabilities. Congratulations on the purchase of your new SpeedStream DSL/Cable Router, commonly referred to as a Broadband Router. The SpeedStream 4-Port DSL/Cable Router is a multi- function device providing the following services: Shared Broadband Internet Access 4-Port Switching Hub...
  • Page 5: Advanced Internet Functions

    DSL/Cable Router User Guide Fixed or Dynamic IP Address. DSL/Cable Router supports both Dynamic IP Address (IP Address is allocated on connec- tion) and Fixed IP Address. Advanced Internet Functions Conferencing & Telephony Applications. applications, which are often difficult to use when behind a Firewall, are supported. Special Internet Applications.
  • Page 6: Package Contents

    Security Features Password - protected Configuration prevent unauthorized users from modifying the configuration data and settings. NAT Protection. An intrinsic side effect of NAT (Network Address Translation) tech- nology is that by allowing all LAN users to share a single IP address, the location and even the existence of each PC is hidden.
  • Page 7: Rear Panel

    DSL/Cable Router User Guide LAN Ports For each LAN port, there are 2 LEDs (1, 2, 3, 4) Link/Act WAN Port Flashing - data is being transmitted or received via the WAN port. Off - no data is being transferred. Print Act On - Connection to printer established.
  • Page 8 WAN port Connect the DSL or Cable Modem here. If your modem came with (10BaseT) a cable, use the supplied cable. Otherwise, use a standard LAN cable. Use standard LAN cables (RJ45 connectors) to connect this port to 10/100BaseT LAN connectors your PCs.
  • Page 9: Chapter 2 Installation

    Chapter 2 Installation This Chapter covers the physical installation of the SpeedStream DSL/Cable Router. Requirements DSL or Cable modem, and an Internet Access account with an ISP, for shared Internet access. Network cables. Use standard 10/100BaseT CAT5 network (UTP) cables with RJ45 connectors TCP/IP network protocol must be installed on all PCs.
  • Page 10: Check The Leds

    3. Connect WAN Cable Connect the DSL or Cable modem to the WAN port on the DSL/Cable Router. Use the ca- ble supplied with your DSL/Cable modem. . 4. Connect Printer Cable Use a standard parallel printer cable to connect your printer to the Printer port on the DSL/Cable Router.
  • Page 11: Chapter 3 Setup

    Chapter 3 Setup This Chapter provides details of the Setup process. Overview This chapter describes the setup procedure for: Internet Access LAN configuration Assigning a Password to protect the configuration data. PCs on your local LAN may also require configuration. For details, see Chapter 4 - PC Con- figuration.
  • Page 12: Configuration Program

    Configuration Program The DSL/Cable Router contains an HTTP server. This enables you to connect to it, and config- ure it, using your Web Browser. Your Browser must support JavaScript. The configuration program has been tested on the following browsers: Netscape V4.08 or later Internet Explorer V4 or later Preparation Before attempting to configure the DSL/Cable Router, please ensure that:...
  • Page 13 DSL/Cable Router User Guide If you can't connect If the Router does not respond, check the following: The DSL/Cable Router is properly installed, LAN connection is OK, and it is powered ON. You can test the connection by using the "Ping" command: Open the MS-DOS window or command prompt window.
  • Page 14: Setup Wizard

    Setup Wizard The first time you connect to the DSL/Cable Router, the Setup Wizard will run automatically. (The Setup Wizard will also run if the Router's default settings are restored.) Step through the Wizard until finished. You need to know the type of Internet connection service used by your ISP. Check the data supplied by your ISP.
  • Page 15: Connection Details

    DSL/Cable Router User Guide DSL Modems Connection Type PPPoE PPTP If your ISP currently requires using PPPoE client software on your PC, this software is no longer required and should be disabled or uninstalled. Other Modems (e.g. Satellite Broadband) Data IP Address Details You connect to the ISP only...
  • Page 16: Home Screen

    Home Screen After finishing the Setup Wizard, you will see the Home screen. When you connect in the future, you will see this screen when you connect. An example screen is shown below. Navigation & Data Input Use the menu bar on the left of the screen, and the "Back" button on your Browser, for navigation.
  • Page 17: Lan Screen

    DSL/Cable Router User Guide LAN Screen Use the LAN link on the main menu to reach the LAN screen An example screen is shown below. Data - LAN Screen TCP/IP IP Address IP address for the DSL/Cable Router, as seen from the local LAN. Use the default value unless the address is already in use or your LAN is using a different IP address range.
  • Page 18: What Dhcp Does

    DHCP What DHCP Does A DHCP (Dynamic Host Configuration Protocol) server allocates a valid IP address to a DHCP client (PC or device) upon request. The client request is made when the client device starts up (boots). The DHCP Server provides the Gateway and DNS addresses to the client, as well as allocating an IP Address.
  • Page 19: Password Screen

    DSL/Cable Router User Guide Password Screen The password screen allows you to assign a password to the DSL/Cable Router. Once you have assigned a password to the DSL/Cable Router (on the Password screen above) you will be prompted for the password when you connect, as shown below. (If no password has been set, this dialog will not appear.) Leave the "User Name"...
  • Page 20: Chapter 4 Pc Configuration

    Chapter 4 PC Configuration This Chapter details the PC Configuration required on the local ("Internal") LAN. Overview For each PC, the following may to be configured: TCP/IP network settings Internet Access configuration Printer configuration Windows Clients This section describes how to configure Windows clients for: Internet access via the DSL/Cable Router Sharing the Printer connected to the DSL/Cable Router.
  • Page 21: Using Dhcp

    DSL/Cable Router User Guide Checking TCP/IP Settings - Windows 9x/Me Select Control Panel - Network. You should see a screen like the following: Select the TCP/IP protocol for your network card. Click on the Properties button. You should then see a screen like the following. Ensure your TCP/IP settings are correct, as follows: Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically.
  • Page 22 PC Configuration On the Gateway tab, enter the DSL/Cable Router's IP address in the New Gateway field and click Add. Your LAN administrator can advise you of the IP Address they assigned to the DSL/Cable Router. Figure 10: Gateway Tab (Win 95/98) On the DNS Configuration tab, ensure Enable DNS is selected.
  • Page 23: Checking Tcp/Ip Settings - Windows Nt

    DSL/Cable Router User Guide Checking TCP/IP Settings - Windows NT4.0 Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as shown below. Click the Properties button to see a screen like the one below. Figure 12: Windows NT4.0 - TCP/IP...
  • Page 24 Select the network card for your LAN. Select the appropriate radio button - Obtain an IP address from a DHCP Server or Specify an IP Address, as explained below. Obtain an IP address from a DHCP Server This is the default Windows setting. Using this is recommended. By default, the DSL/Cable Router will act as a DHCP Server.
  • Page 25 DSL/Cable Router User Guide Figure 14 - Windows NT4.0 - Add Gateway The DNS should be set to the address provided by your ISP, as follows: Click the DNS tab. On the DNS screen, shown below, click the Add button (under DNS Service Search Order), and enter the DNS provided by your ISP.
  • Page 26 PC Configuration Figure 15: Windows NT4.0 - DNS...
  • Page 27: Checking Tcp/Ip Settings - Windows

    DSL/Cable Router User Guide Checking TCP/IP Settings - Windows 2000: Select Control Panel - Network and Dial-up Connection. Right click the Local Area Connection icon and select Properties. You should see a screen like the following: Figure 16: Network Configuration (Win 2000) Select the TCP/IP protocol for your network card.
  • Page 28 Figure 17: TCP/IP Properties (Win 2000) Ensure your TCP/IP settings are correct: Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the DSL/Cable Router. Using a fixed IP Address ("Use the following IP Address") If your PC is already configured, check with your network administrator before making the following changes.
  • Page 29: Checking Tcp/Ip Settings - Windows Xp

    DSL/Cable Router User Guide Checking TCP/IP Settings - Windows XP: Select Control Panel - Network Connection. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure 18: Network Configuration (Windows XP) Select the TCP/IP protocol for your network card. Click on the Properties button.
  • Page 30 Figure 19: TCP/IP Properties (Windows XP) Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the DSL/Cable Router. Using a fixed IP Address ("Use the following IP Address") If your PC is already configured, do NOT change the settings on the screen shown in Figure 19 above, unless advised to do so by your network administrator.
  • Page 31: For Windows Xp

    DSL/Cable Router User Guide Internet Access To configure your PCs to use the DSL/Cable Router for Internet access: Ensure that the DSL modem, Cable modem, or other permanent connection is functional. Use the following procedure to configure your Browser to access the Internet via the LAN, rather than by a Dial-up connection.
  • Page 32: Printer Setup For Windows

    Printer Setup for Windows The DSL/Cable Router provides printing support for 2 methods for printing from Windows: Printer Port Driver. After installing the Printer Port Driver, Windows users can print directly to the DSL/Cable Router. Print jobs are spooled (queued) on each PC. The supplied Printer Port Driver supports Windows 95/98, Windows Me Windows NT4.0, Windows 2000 and Windows XP.
  • Page 33: Port Options

    DSL/Cable Router User Guide Under Windows 95, if you see the following error message, either install Internet Explorer 4 or later, or follow the proce- dure in the "Trouble Shooting - Printing" section of Appendix A. A pop-up message will inform you if the port has been created successfully, and then the Windows Add Printer wizard will start.
  • Page 34 Items shown on this screen are as follows: If desired, click Browse to select a different device. (The Select Port Device Port button is provided to allow this software to work with multi-port models.) The Port Name is shown in the Printer's Properties. Banner Check this option to print a banner page before each print job.
  • Page 35 DSL/Cable Router User Guide LPD/LPR Printing LPD/LPR printing can be used with Windows NT 4.0 Server or Windows 2000. No software needs to be installed on client PCs. Windows NT 4.0 Server Configuration To use LPD printing, Microsoft TCP/IP Printing must be installed and enabled. This can be checked using Start-Settings-Control Panel-Network - Services.
  • Page 36: Windows 2000 Server Configuration

    Windows 2000 Server Configuration The LPD/LPR Port is not enabled by default. To enable it, use this procedure: In Control Panel, select Add/Remove Programs, then Windows Components. Select Other Network File and Print Services, then click the Details button. Figure 22: Adding LPD/LPR Port (Win 2000) Enable Print Services for Unix, and click OK.
  • Page 37: Client Pc Setup For Lpd/Lpr Printing

    DSL/Cable Router User Guide In the Dialog requesting Name or Address of server providing lpd, enter the IP address of the DSL/Cable Router. For Name of printer or print queue on that server, enter L1 Click OK, and then Next, and continue the Wizard. At the Select Sharing screen, select the Radio Button for Share As, and enter the shared printer name.
  • Page 38: Macintosh Clients

    Macintosh Clients From your Macintosh, you can access the Internet via the DSL/Cable Router. The procedure is as follows. Open the TCP/IP Control Panel. Select Ethernet from the Connect via pop-up menu. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field can be left blank.
  • Page 39: Other Unix Systems

    DSL/Cable Router User Guide Select Add. For the printer type, select Remote Unix (lpd) Queue. Use the following data to complete the resulting dialog. Field Data Enter a name for this printer Name Spool Directory /var/spool/lpd/printer_name Where printer_name is the "Name" entry above.
  • Page 40: Chapter 5 Operation And Status

    Chapter 5 Operation and Status This Chapter details the operation of the DSL/Cable Router and the status screens. Operation Once both the DSL/Cable Router and the PCs are configured, operation is automatic. However, there are some situations where additional Internet configuration may be required: If using Internet-based Conferencing &...
  • Page 41: Status Screen

    DSL/Cable Router User Guide Status Screen Use the Status link on the main menu to view this screen. Data - Status Screen Internet Connection Method Internet IP Address Connection Status "Access Log" Button Figure 24: Status Screen This indicates the current connection method, as set in the Setup Wizard.
  • Page 42 "Connection Details" Button IP Address Network Mask DHCP Server System Device Name Firmware Version "System Data" Button Printer Printer Status "Abort Current Print Job" Button Buttons Connection Details Access Log System Data Abort Current Print Job Refresh Screen questing the Internet connection. Destination - The Internet address which was requested.
  • Page 43: Connection Status - Pppoe

    DSL/Cable Router User Guide Connection Status - PPPoE If using PPPoE (PPP over Ethernet), a screen like the following example will be displayed when the "Connection Details" button is clicked. Data - PPPoE Status Screen Connection Physical Address IP Address Network Mask PPPoE Link Status Connection Log...
  • Page 44: Connection Log Messages

    Buttons Connect Disconnect Clear Log Refresh Connection Log Messages Message Connect on Demand Manual connection Reset physical connection Connecting to remote server Remote Server located Start PPP PPP up successfully Idle time-out reached Disconnecting Error: Remote Server not found Error: PPP Connection failed Error: Connection to Server lost...
  • Page 45: Connection Status - Pptp

    DSL/Cable Router User Guide Connection Status - PPTP If using PPTP (Peer-to-Peer Tunneling Protocol), a screen like the following example will be displayed when the "Connection Details" button is clicked. Data - PPTP Status Screen Connection The hardware address of this device, as seen by remote devices on the Physical Address Internet.
  • Page 46 Buttons Connect If not connected, establish a connection to your ISP. If connected to your ISP, hang up the connection. Disconnect Delete all data currently in the Log. This will make it easier to read Clear Log new messages. Refresh Update the data on screen.
  • Page 47: Connection Details - Fixed/Dynamic Ip Address

    DSL/Cable Router User Guide Connection Details - Fixed/Dynamic IP Address If your access method is neither PPPoE nor PPTP, a screen like the following example will be displayed when the "Connection Details" button is clicked. Data - Connection Details Screen Internet The hardware address of this device, as seen by remote devices on the Physical Address...
  • Page 48 Buttons Release/Renew This button is only useful if the IP address shown above is allocated automatically on connection. (Dynamic IP address). Otherwise, it has Button will display no effect. EITHER "Release" "Renew" Refresh Update the data shown on screen. If the ISP's DHCP Server has NOT allocated an IP Address for the DSL/Cable Router, this button will say "Renew".
  • Page 49: Chapter 6 Advanced Features

    Chapter 6 Advanced Features This Chapter explains when and how to use the DSL/Cable Router's "Ad- vanced" Features. Overview All advanced features are accessed via the Advanced menu. The following advanced features are provided. Special Applications Virtual Servers Dynamic DNS Remote Management Access Control Firmware Upgrade using your Web Browser...
  • Page 50 Conferencing & Telephony Most applications are supported transparently by the DSL/Cable Router. But sometimes it is not clear which PC should receive an incoming connection. This problem could arise with the following Conferencing & Telephony applications: CUseeME ICU II (ICU 2) Internet Phone mIRC MS NetMeeting...
  • Page 51: Special Applications

    DSL/Cable Router User Guide Conferencing & Telephony Select an Application Send incoming calls to Special Applications If you use Internet applications which use non-standard connections or port numbers, you may find that they do not function correctly because they are blocked by the DSL/Cable Router's firewall.
  • Page 52: Using A Special Application

    Data - Special Applications Screen Checkbox Use this to Enable or Disable this Special Application as required. Enter a descriptive name to identify this Special Application. Name Type - Select the protocol (TCP or UDP) used when you receive data Incoming from the special application or service.
  • Page 53: Url Filter

    DSL/Cable Router User Guide The "DMZ PC" is effectively outside the Firewall, mak- ing it more vulnerable to attacks. For this reason, you should only enable the DMZ feature when required. URL Filter The URL Filter allows you to block access to undesirable Web sites. To use this feature, you must define "filter strings".
  • Page 54 Add Filter String To add an entry to the list, enter it here, and click the "Add" button. An entry may be a Domain name (e.g. www.trash.com) or simply a string. (e.g. ads/ ) Any URL that contains ANY entry ANYWHERE in the URL will be blocked.
  • Page 55: Virtual Servers

    DSL/Cable Router User Guide Virtual Servers This feature allows you to make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because: Your Server does not have a valid external IP Address. Attempts to connect to devices on your LAN are blocked by the firewall in this device.
  • Page 56: Virtual Servers Screen

    Virtual Servers Screen The Virtual Servers screen is reached by the Virtual Servers link on the Advanced screen. An example screen is shown below. This screen lists a number of pre-defined Servers, and allows you to define your own Servers. Details of the selected Server are shown in the "Properties"...
  • Page 57: Defining Your Own Virtual Servers

    DSL/Cable Router User Guide External Port No. The port number used by Internet users when connecting to the Server. This is normally the same as the Internal Port Number. If it is different, this device will perform a "mapping" or "translation" function, allowing the server to use one port address, while clients use a different port address.
  • Page 58: Dynamic Dns

    View all Settings of all Servers From the Internet, ALL Virtual Servers have the IP Address allocated by your ISP. Connecting to the Virtual Servers Once configured, anyone on the Internet can connect to your Virtual Servers. They must use the Internet IP Address (the IP Address allocated to you by your ISP).
  • Page 59: Dynamic Dns Screen

    DSL/Cable Router User Guide Dynamic DNS Screen Select Advanced on the main menu, then Dynamic DNS, to see a screen like the following: Data - Dynamic DNS Screen DDNS Service DDNS Service DDNS Data Enter the "User name" specified at the www.dyndns.org Web site User Name when you registered.
  • Page 60: Remote Management

    Remote Management This feature allows you to manage the DSL/Cable Router via the Internet. Data - Remote Management Screen Remote Management Enable Remote Enable to allow management via the Internet. If Disabled, this device Management will ignore management connection attempts from the Internet. Enter a port number between 1024 and 65535 (8080 is recom- Port Number mended).
  • Page 61: Access Control

    DSL/Cable Router User Guide Access Control This feature is accessed by the Access Control link on the Advanced menu. Overview The Access Control feature allows administrators to restrict Internet Access by individual PCs. With the default settings, everyone has unrestricted Internet access. To use this feature: Set the desired restrictions on the "Default"...
  • Page 62: Access Control Screen

    Access Control Screen To view this screen, select the Access Control link on the Advanced menu. Data - Access Control Screen Group Select the desired Group. The screen will update to display the Select Group settings for the selected Group. Groups are named "Default", "Group 1", "Group 2", "Group 3"...
  • Page 63 DSL/Cable Router User Guide Use List Below - You can select which Services are allowed, and which are blocked. block Selected Use this to gain fine control over a group. Services Services Select the applications you wish to block. Defined Services Multiple Services can be selected by holding the CTRL key (on the Macintosh, the SHIFT key) while selecting.
  • Page 64: Group Members Screen

    Group Members Screen This screen is displayed when the Members button on the Access Control screen is clicked. Use this screen to add or remove members (PCs) from the current group. The "Del >>" button will remove the selected PC (in the Members list) from the current group.
  • Page 65: Services Screen

    DSL/Cable Router User Guide Services Screen This screen is displayed when the Services button on the Access Control screen is clicked. Data - Services Screen Available Services This lists all the available services. Available Services "Delete" button Use this to delete any Service you have added. Pre-defined Services can not be deleted.
  • Page 66: Firmware Upgrade

    New Service" area on screen. Clear the " Add New Service " area, ready for entering data for a new Cancel Service. Firmware Upgrade The firmware (software) in the DSL/Cable Router can be upgraded using your Web Browser. You must first download the upgrade file, then select Upgrade on the Advanced menu. You will see a screen like the following.
  • Page 67: Chapter 7 Advanced Configuration

    Chapter 7 Advanced Configuration This Chapter explains the settings available via the Advanced configuration section of the "Advanced" menu. Overview Normally, it is not necessary to use these screens, or change any settings. These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced users.
  • Page 68: Network Clients Screen

    Network Clients Screen The Network Clients database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It eliminates the need to enter IP addresses. An example Network Clients screen is shown below. PCs that are "DHCP Clients" are automatically added to the database, and updated as required.
  • Page 69 DSL/Cable Router User Guide Buttons This will add the new PC to the list. The PC will be sent a "ping" to determine its hardware address. If the PC is not available (not con- nected, or not powered On) you will not be able to add it. Delete the selected PC from the list.
  • Page 70: Options

    Options This screen allows advanced users to enter or change a number of settings. For normal opera- tion, there is no need to use this screen or change any settings. An example Options screen is shown below. Data - Options Screen Backup DNS IP Address Enter the IP Address of the DNS (Domain Name Servers) here.
  • Page 71 DSL/Cable Router User Guide Allow Internet access to be disabled If checked, then UPnP users can disable Internet access via this device. If Disabled, UPnP users can NOT disable Internet access via this device.
  • Page 72: Printer Port

    Printer Port Printer Port configuration is only required if using LPD printing under Linux or Unix. Other- wise, these settings are ignored. Under LPD, the DSL/Cable Router supports 3 "Logical Printers". Logical Printers No (L1, L2, L3) Pre-string (HEX) Post-string (HEX) LF to CR/LF Figure 41: Printer Port Screen There are 3 Logical Printers (Ports), named L1, L2, and L3.
  • Page 73: Mac Address

    DSL/Cable Router User Guide MAC Address The MAC (hardware) address is a low-level network identifier. It may be called "MAC Ad- dress", "Hardware Address", or "Physical Address". On a PC, this address is associated with the Network card or adapter. The address on the MAC Address screen is the address on the Internet (WAN port) interface, and has no effect on the LAN interface.
  • Page 74: Routing

    Routing Overview If you don't have other Routers or Gateways on your LAN, you can ignore the "Routing" page completely. If the DSL/Cable Router is only acting as a Gateway for the local LAN segment, ignore the "Routing" page even if your LAN has other Routers. If your LAN has a standard Router (e.g.
  • Page 75: Static Routing

    DSL/Cable Router User Guide Data - Routing Screen Check this to enable the RIP (Routing Information Protocol) feature Enable RIP of the DSL/Cable Router. The DSL/Cable Router supports RIP 1 only. Static Routing This list shows all entries in the Routing Table. Static Routing Table Entries Properties...
  • Page 76: Configuring Other Routers On Your Lan

    Buttons Save Save the RIP setting. This has no effect on the Static Routing Table. Add a new entry to the Static Routing table, using the data shown in the "Properties" area on screen. The entry selected in the list is ignored, and has no effect.
  • Page 77 DSL/Cable Router User Guide Static Routing - Example Segment 1 (192.168.1.xx) Router B (192.168.1.90) For the DSL/Cable Router's Routing Table For the LAN shown above, with 2 routers and 3 LAN segments, the DSL/Cable Router requires 2 entries as follows. Entry 1 (Segment 1) Destination IP Address Network Mask...
  • Page 78: Security

    Security The security screen is accessed by the Security option on the Advanced menu. Data - Security Screen Firewall If enabled, DoS (Denial of Service) attacks will be detected and Enable DoS blocked. The default is enabled. It is strongly recommended that this Firewall setting be left enabled.
  • Page 79 DSL/Cable Router User Guide ICMP (Ping) The ICMP protocol is used by the "ping" and "traceroute" programs, Respond to and by network monitoring and diagnostic programs. ICMP (ping) If checked, the DSL/Cable Router will respond to ICMP packets received from the Internet. If not checked, ICMP packets from the Internet will be ignored.
  • Page 80: Appendix A Troubleshooting

    Appendix A Troubleshooting This Appendix covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the DSL/Cable Router and some possible solutions to them. If you follow the suggested steps and the DSL/Cable Router still does not function properly, contact your dealer for further advice.
  • Page 81: Printing

    DSL/Cable Router User Guide Solution 2: The DSL/Cable Router processes the data passing through it, so it is not transparent. Use the Special Applications feature to allow the use of Internet applications which do not function correctly. If this does solve the problem you can use the DMZ function. This should work with almost every application, but: It is a security risk, since the firewall is disabled for the DMZ PC.
  • Page 82 The printer wizard will display a message stating that "The Network Printer is off-line". This is OK. Continue the Add Printer Wizard until finished. When finished, go to Control Panel-Printers. The printer icon will be grayed out indicating the printer is not ready. Right-click the Printer, and select Properties.
  • Page 83 DSL/Cable Router User Guide Click OK to see the Print Port Configuration screen, as shown below. Click the Browse Device button, select the device name of the desired DSL/Cable Router, and click OK. 10. Click OK to return to the Printers folders, and right-click on the Printer. Ensure that the Work off-line option is NOT checked.
  • Page 84: Appendix B Specifications

    Appendix B Specifications SpeedStream 4-Port DSL/Cable Router Model Dimensions Operating Temperature Storage Temperature Network Protocol: Network Interface: Printer Port LEDs External Power Adapter SS2604 DSL/Cable Router 204mm(W) * 127mm(D) * 29mm(H)----Update for new case and put in inches and mm 0 C to 40 C -10 C to 70 C NAT, PPPoE, HTTP, DHCP client/server, TCP/IP...
  • Page 85: Appendix C Technical Support

    Appendix C Technical Support Before contacting technical support, please refer to the previous Troubleshooting information. If you are still unable to resolve the problem, be prepared to provide the following information: Model number (SS2604) Date of purchase or installation Description of problem SpeedStream Technical Support Services are available 24 hours a day, 7 days a week via the web, e-mail and telephone.

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