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ERROR MESSAGE
INK EMPTY
INK EMPTY
&
FAX IN MEMORY
LOW
TEMPERATURE
MACHINE ERROR
XX
NEAR EMPTY
NO RESPONSE/
BUSY
NOT REGISTERED
OUT OF MEMORY
PAPER JAM
15 - 2
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
ERROR MESSAGES
CAUSE
One or more of the ink cartridges are
empty. The fax machine will stop all print
operations (such as printing copies, faxes
and jobs from the PC). While memory is
available, black and white faxes will be
received into memory. If a sending
machine has a color fax, the fax machine's
"handshake" will request that the fax be
sent as black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax. fax machines
connected with a USB cable will be able to
perform scan operations; fax machines
connected with a parallel cable, will not
scan.
To preserve good quality, the fax machine
periodically cleans the print head. Also,
you can press Ink to start the cleaning when
needed. This cleaning process uses up ink
and can cause the ink to run out.
Fax machine can not print fax messages
because one or more of the ink cartridges
are empty.
The print head detects low temperature.
Fax machine has a mechanical problem.
One or more of the ink cartridges are
running out of ink. The fax machine will
stop receiving color faxes. The fax
machine's "handshake" will request that it
be sent in black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax.
The number you dialed does not answer or
is busy.
You tried to access a Speed Dial number
that is not programmed.
The data is too large for the fax machine's
memory.
The paper is jammed in the fax machine.
ACTION
Replace the ink cartridges. See page 15-16.
Replace the empty ink cartridges.
See page 15-16.
Use the fax machine in a warm room or
raise the temperature.
Call Brother Customer Service.
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal: 1-514-685-6464
Order a new ink cartridge. See page ii.
Verify the number and try again.
Set up the Speed Dial number.
See page 8-1.
See page 12-2.
See page 15-4.
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