Brother 1800C Owner's Manual

Brother owner's manual fax 1800c
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FAX-1800C
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  • Page 1 FAX-1800C ® ®...
  • Page 2 If You Need to Call Customer Service Please complete the following information for future reference: Model Number: FAX-1800C Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.
  • Page 3: Brother Numbers

    Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
  • Page 4: Ordering Accessories And Supplies

    Ordering Accessories and Supplies For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers.
  • Page 5: Compilation And Publication Notice

    Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
  • Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).
  • Page 7 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). Brother Customer Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill.
  • Page 8 BROTHER FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this Facsimile machine free of charge if defective in material or workmanship.
  • Page 9: Quick Reference Guide

    Quick Reference Guide Sending Black & White Faxes Automatic Transmission Place the original face down in the ADF. Enter the fax number using One Touch, Speed Dial, Search or the dial pad. Press Black Fax Start. Sending a Cover Page Place the original face down in the ADF.
  • Page 10: Storing Numbers

    Storing Numbers Storing One Touch Dial Numbers Press Menu/Set, 2, 3, 1. Press the One Touch key where you want to store the number. Enter a number (up to 20 digits), and then press Menu/Set. Enter a name (or leave it blank), and then press Menu/Set.
  • Page 11: Table Of Contents

    Conventions Used in this Manual... 1-1 Test Sheet Procedure and Product Registration (For USA Only) ... 1-2 FAX-1800C Control Panel Overview ... 1-3 About Fax Machines ... 1-5 Custom Features ... 1-5 Do You Have Voice Mail on the Phone Line? ... 1-5 Why Should There Be Trouble? ...
  • Page 12 Custom Features on Your Phone Line... 2-18 Paper... 3-1 About Paper... 3-1 Handling and Using Special Paper ... 3-1 Recommended Paper for the FAX-1800C ... 3-1 Paper Capacity of Multi-purpose Sheet Feeder... 3-2 Paper Specifications for Multi-purpose Sheet Feeder ... 3-2 Print Area... 3-3 On-Screen Programming...
  • Page 13 Memory Storage ... 5-7 Setup Receive...6-1 Basic Receiving Operations ... 6-1 Choosing the Receive Mode... 6-1 To Select or Change Your Receive Mode ... 6-2 Setting Ring Delay ... 6-2 Setting the F/T Ring Time (For FAX/TEL Mode Only)... 6-3 Easy Receive ...
  • Page 14 Always Send a Cover Page ... 7-8 Using a Printed Cover Page ... 7-9 Overseas Mode ... 7-9 Delayed FAX (Not Available for Color Faxes)... 7-10 Delayed Batch Transmission (Not Available for Color Faxes) ... 7-10 Setting Up Polled Transmit (Not Available for Color Faxes) ...
  • Page 15 CallManage (For USA Only) ... 9-5 Registration with CallManage - Requires Changing Your Carrier Selection ... 9-5 Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!)... 9-6 Placing a Long Distance Telephone Call Using CallManage... 9-6 Customer Support...
  • Page 16 Color Adjustment ... 12-8 Copy Contrast ... 12-8 Legal Limitations ... 12-9 Using FAX-1800C as a Printer... 13-1 Download the Printer Driver from the Brother Web Site ... 13-1 Important Information ... 14-1 Standard Telephone and FCC Notices ... 14-1 Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)...
  • Page 17 Packing and Shipping the Fax Machine... 15-12 Routine Maintenance... 15-15 Cleaning the Scanner... 15-15 Cleaning the Fax Machine Printer Platen... 15-15 Replacing the Ink Cartridges ... 15-16 Specifications ... S-1 Fax ... S-1 Printer ... S-2 Controller... S-2 Print Media ... S-3 Consumable Items ...
  • Page 18: Introduction

    Introduction Using This Manual Thank you for purchasing a Brother Color Ink Jet fax machine. This model was designed to be simple to use, with LCD screen prompts to guide you through programming the settings. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.
  • Page 19: Test Sheet Procedure And Product Registration (For Usa Only)

    (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your fax machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed.
  • Page 20: Fax-1800C Control Panel Overview

    FAX-1800C Control Panel Overview Liquid Crystal Display (LCD) The LCD displays messages to help you set up and operate your fax machine. Shift Accesses the second number stored on each One Touch key (7-12). One Touch Keys: These 6 keys give you instant access to 12 previously stored auto dial numbers.
  • Page 21: Navigation Keys

    Black Fax Start Starts sending a black and white fax. Fax Resolution Sets the resolution when you send a fax. Receive Mode Use to select how the fax machine will handle incoming calls. Navigation Keys: Menu/Set Lets you access the Menu and Programming mode, and stores your settings in the fax machine.
  • Page 22: About Fax Machines

    For example, if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four, your Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first.
  • Page 23: Ecm (Error Correction Mode)

    A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVING. If your fax machine is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the “chirps”...
  • Page 24: Assembly And Connections

    USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See Ordering Accessories and Supplies Whenever you transport the fax machine, use the packing materials that came with your machine. If you do not pack the fax machine correctly, you may void your warranty. 2 - 1...
  • Page 25: Choosing A Location

    Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C).
  • Page 26: Assembly

    Assembly Removing the Protective Yellow Bar Open the control panel cover by pulling it toward you (1), and then lift the top cover toward the back (2). Pull the protective yellow bar out of the machine. Caution Do not throw away the protective yellow bar. You will need it for future transportation.
  • Page 27: Setting Up The Fax Machine

    Setting Up the Fax Machine Connect the handset. Connect the curled handset cord to the fax machine and the other end to the handset. Connect the power cord. There is no ON/OFF switch. When you plug in the power cord, the power goes...
  • Page 28 Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the fax machine and the other end to a modular wall jack. Caution Operating the fax machine before you install the ink cartridges will permanently damage the print head.
  • Page 29 Attach the plastic document support. Attach the plastic paper tray, and then pull out the extension. Caution Please attach the paper tray to prevent paper jams and maintain print quality. Plastic Paper Tray Extension Plastic Document Support A S S E M B L Y A N D C O N N E C T I O N S 2 - 6...
  • Page 30 Attach the document wire extension. Document Wire Extension 2 - 7 A S S E M B L Y A N D C O N N E C T I O N S...
  • Page 31: Loading Paper In The Multi-Purpose Sheet Feeder (Paper Cassette)

    Loading Paper in the Multi-Purpose Sheet Feeder (Paper Cassette) You can load up to 100 sheets of 20 lb (75 g/m (See Paper Capacity of Multi-purpose Sheet Feeder Fan the paper well. Gently insert the paper. Make sure the print side is toward you and the paper level is stacked below the...
  • Page 32: Installing The Ink Cartridges

    Installing the Ink Cartridges Check that you turned on the power (by plugging in the power cord). The LCD shows: Open the control panel cover by pulling it toward you (1), and then lift the top cover toward the back (2). After a few seconds, the print head will move left to its replacement position.
  • Page 33 Push the four colored ink cartridge covers one at a time so they pop up. Then remove the white shipping cover by pulling it toward you and lifting it up and out. Colored Ink Cartridge Covers WARNING If ink gets in your eyes irrigate them with water immediately; and if irritation occurs consult a doctor.
  • Page 34: Important

    Important To prevent spilling ink and staining your hands and clothing, peel the sealing tape gently and slowly. Do not touch the ink opening on the cartridge or the removed tape. Each color has its own correct position. Match the colors of the ink cartridge covers.
  • Page 35 Once you open an ink cartridge, install it in the fax machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
  • Page 36: Connecting The Fax Machine

    The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
  • Page 37: Connections

    If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your fax machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line.
  • Page 38: Recording Outgoing Message (Ogm)

    “rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers;...
  • Page 39: Converting Telephone Wall Outlets

    RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If your fax machine is on Line 2, plug it into L2 of the triplex adapter.
  • Page 40: Multi-Line Connections (Pbx)

    It is advisable to have a separate line for the fax machine. You can then leave the fax machine in ONLY mode to receive faxes any time of day or night.
  • Page 41: Custom Features On Your Phone Line

    If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line, it may create a problem with the operation of your fax machine. (See Custom , page 15-8.)
  • Page 42: Paper

    Transparencies: 3M Transparency Film (CG3410) The output quality depends on the paper type and paper brand. Note Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the FAX-1800C. 3 - 1 P A P E R ®...
  • Page 43: Paper Capacity Of Multi-Purpose Sheet Feeder

    Paper Capacity of Multi-purpose Sheet Feeder Paper Type Paper Size Plain Paper Letter, Executive (Cut Sheet) Legal Inkjet Paper Letter Glossy Paper* Letter Transparencies Letter Envelopes* DL, COM-10, C5, Monarch 4" × 6" Postcard* 5" × 8" Index Card* * If you want to load thick paper such as postcards, index cards, envelopes and glossy paper in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder.
  • Page 44: Print Area

    Print Area The print area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 0.25" (6.4 mm) 0.25" (6.4 mm) 0.12" (3 mm) 3 - 3 P A P E R Envelopes...
  • Page 45: On-Screen Programming

    Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options.
  • Page 46: Navigation Keys

    Navigation Keys You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls; Then press 1 for General Setup Menu —OR— Press 2 for Fax Menu—OR— Press 3 for Copy Menu—OR— Press 4 for Test Print —...
  • Page 47 To access the menu, press Main Menu Submenu 1. GENERAL 1. PAPER SETUP TYPE 2. PAPER SIZE 3. DATE/TIME 4. STATION ID 5. VOLUME Menu/Set. to accept Menu Options Selections PLAIN INKJET — GLOSSY (4-COLOR/3-COLOR) TRANSPARENCY LETTER — LEGAL — —...
  • Page 48 FAX/ TEL mode. Receive fax messages without pressing the Start key. Activate or deactivate the fax machine from a remote location. You can also personalize these codes. Reduces the size of incoming fax images to fit on your paper.
  • Page 49 7-10 number and at the same time as one transmission. You can send a fax without using memory. Sets up your fax machine with a document to be 7-11 retrieved by another fax machine. Automatically sends a cover page you program.
  • Page 50 Sets up a Group number for Broadcasting. Initial setup for Transmission Verification 11-1 Report and Fax Activity Report. 11-1 Sets fax machine to forward fax messages–OR– 10-1 to call your pager. Stores incoming faxes in memory 10-2 for Remote Retrieval.
  • Page 51 Fax or Polling job. Uses the phone company Distinctive Ring subscriber service to register the ring pattern with the fax machine. View or print a list of the last 30 Caller IDs stored in memory. Select copy quality. 12-8 Adjust the...
  • Page 52: Key Operations Table

    Key Operations Table You can use the temporary keys on the control panel to conveniently choose temporary copy and fax settings. The Key Operations Table below shows the options they provide. Press the temporary key repeatedly until you see the option you want; some keys require pressing Menu/Set to select it.
  • Page 53 Keys Options Receive FAX ONLY Mode FAX/TEL TAD:ANSWER MACH. MANUAL STANDARD Resolution FINE S.FINE PHOTO Color Fax Start Black Fax Start Shift + Hook (Secure Feed) Descriptions Select the machine’s Receive Mode. Black & white / color Black & white / color Black &...
  • Page 54: Initial Setup

    You can use three sizes of paper for printing your faxes and copies — letter, legal and A4. When you change the kind of paper you have loaded in the fax machine, you will need to change the setting for Paper Size so your fax machine can fit the incoming fax on the page.
  • Page 55: Setting Date And Time

    Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other settings remain unaffected.
  • Page 56: Entering Text

    Entering Text When you are setting certain functions, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed above them. The keys for 0, #, and they are used for special characters.
  • Page 57: Setting The Ring Volume

    Press select (OFF, Press Stop/Exit. —OR— You can adjust the ring volume when your fax machine is idle. You can turn the ring or you can select a ring volume level. Press to adjust the volume level. With each key press, the fax machine rings so you can hear the active setting as the LCD shows it.
  • Page 58: Setting The Speaker Volume

    Setting the Speaker Volume Press Menu/Set, 1, 5, 3. Press to select LOW, MED, Press Stop/Exit. —OR— If you are using Hook/Hold, you can adjust the speaker volume while dialing. You can turn the speaker off or you can select a speaker volume level. The default setting is the lowest volume.
  • Page 59: Choosing The Handset Volume (For Volume Amplify)

    Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to VOL AMPLIFY: ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are hearing-impaired.
  • Page 60: Turning On Automatic Daylight Savings Time

    Press Menu/Set, 1, 6. Press to select Press Stop/Exit. Setting Tone/Pulse Dialing Mode Your fax machine comes set to accommodate tone dialing service (multi-frequency). If you have pulse dialing service (rotary), you need to change the dialing mode. Press Menu/Set, 1, 7. Press...
  • Page 61: Setup Receive

    Basic Receiving Operations Choosing the Receive Mode There are three different receive modes for your fax machine. You may choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use.
  • Page 62: To Select Or Change Your Receive Mode

    Setting Ring Delay The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay default setting of 4.
  • Page 63: Setting The F/T Ring Time (For Fax/Tel Mode Only)

    Ring Delay. You can let the fax machine answer and detect if it’s a fax or voice call. If it’s a fax call, the fax machine prints the fax. If it’s a voice call, the fax machine signals you with a double-ring for the length of time you selected in F/T Ring Time.
  • Page 64: Printing A Reduced Incoming Fax (Auto Reduction)

    & white faxes will be received into memory. The FAX-1800C’s “handshake” will request that color faxes be sent as black & white. If the sending machine has the feature to send color faxes in black &...
  • Page 65: Advanced Receiving Operations

    If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time, and then press # 5 1 between the double-rings. If no one is on the line or if someone wants to send you a fax, send the call back to the fax machine by pressing 5 1.
  • Page 66: Printing A Fax In Memory

    When someone polls your fax machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call. Some fax machines do not respond to the Polling feature.
  • Page 67: Setting Up Sequential Polling Receive

    Specify the destination fax machines you wish to poll using One Touch, Speed Dial, a Group or the dial pad. You must press Menu/Set between each location. Press Black Fax Start. Your fax machine will poll each number or group number in turn for a document. Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling...
  • Page 68: Setup Send

    Paper Guides The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the fax machine. Use standard (20 lb/75g/m when using the ADF. Fan the paper, and then stagger the pages in the ADF as shown: DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached.
  • Page 69: Sending Faxes With Multiple Settings

    Sending Faxes with Multiple Settings When you send a fax you can choose any combination of these settings: set the contrast or resolution; send using overseas mode, delayed fax, polling transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings: Press 1 if you want to select additional settings.
  • Page 70: Fax Resolution

    Fax Resolution When you have a document in the ADF, you can use the FAX Resolution key to temporarily change the setting. Press FAX Resolution repeatedly until the LCD shows the setting you want. —OR— You can change the default setting. Press Menu/Set, 2, 2, 2.
  • Page 71: Color Fax Transmission

    (from memory). You can set temporary settings for each fax you’re scanning, except Polling. If you try to scan and store a 51st fax, the fax machine will send it immediately, without storing it in memory.
  • Page 72: Real Time Transmission

    2 if you are finished choosing settings, and then go to Step 6. Enter fax number, and then press Black Fax Start. If you are sending a color Fax, the fax machine will send it in real time even if REAL TIME TX is set to OFF.
  • Page 73: Canceling A Job In Memory

    Canceling a Job in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit, or faxes waiting in Memory to be sent. (See Press Menu/Set, 2, 6. Any waiting jobs appear on the LCD. If no jobs are waiting, the LCD shows NO JOB WAITING.
  • Page 74: Advanced Sending Operations

    Advanced Sending Operations Composing Electronic Cover Page The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. The cover page indicates your Station ID and the number of pages you’re sending.
  • Page 75: Cover Page For The Next Fax Only

    Make sure the Station ID is set up (see page 5-2). This feature does not work without the Station ID. You can set the fax machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.
  • Page 76: Using A Printed Cover Page

    Press Menu/Set, 2, 2, 7. Press to select PRINT Press Black Fax Start. Your fax machine prints a copy of your cover page. Press Stop/Exit. Overseas Mode After you send a fax using this feature, the feature turns itself off.
  • Page 77: Delayed Fax (Not Available For Color Faxes)

    Step 6. Enter the fax number. Press Black Fax Start. The fax machine will wait to send the fax at the time you set. The number of documents you can scan into memory varies with the data they contain.
  • Page 78: Setting Up Polled Transmit (Not Available For Color Faxes)

    Setting Up Polled Transmit (Not Available for Color Faxes) Polled Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it. Place the original to be retrieved face down in the ADF.
  • Page 79: Auto Dial Numbers And Dialing Options

    Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes. If you loose electrical power, auto dial numbers in memory will...
  • Page 80: Storing Speed Dial Numbers

    You can store Speed Dial numbers, so when you dial you will have to press only five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start). The fax machine has 100 Speed Dial locations. Press Menu/Set, 2, 3, 2.
  • Page 81: Setting Up Groups For Broadcasting

    Setting Up Groups for Broadcasting Groups, which can be stored on a One Touch key or a Speed Dial location, allow you to send the same fax message to many fax numbers by pressing only a One Touch key and Black Fax Start or Search/Speed Dial, #, the two-digit location and Black Fax Start.
  • Page 82: Dialing Options

    Dialing Options You can use your fax machine to make telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored.
  • Page 83: One Touch Dialing

    If you picked up the handset, press Black Fax Start when the receiving fax machine answers with fax tones. A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S , page 8-1.)
  • Page 84: Access Codes And Credit Card Numbers

    Groups, access codes or credit card numbers, you can "broadcast" faxes automatically to up to 162 different locations from the fax machine. However, available memory will vary with all types of jobs in memory and numbers of locations used for broadcasting. If you broadcast to more than the maximum locations available, you will not be able to set up transmissions using dual access and the timer.
  • Page 85: Pause

    Anytime you want to make a second call to the last number dialed, press Redial/Pause to save time. If you’re sending a fax automatically and the line is busy, the fax machine will redial automatically up to three times at 5 minute intervals.
  • Page 86: Tone/Pulse

    Lift the handset. Press #. Any digits dialed after this send tone signals. When you hang up, the fax machine returns to pulse dialing service. 8 - 8 A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S...
  • Page 87: Telephone Services

    If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, or an alarm system or other custom feature on your telephone line, it may create a problem in the operation of your fax machine. (See Custom Features on a Single Line, page 15-8.) If you have Voice Mail on your phone line, please read the following carefully.
  • Page 88: Do You Have Voice Mail

    The fax machine will answer only calls to its registered number. The first two rings are silent on the fax machine. This is because the fax must «listen» to the ring pattern (compare it to the pattern that was “registered”).
  • Page 89: Very Important

    If both the name and number are received, the LCD shows only the name. You can print a list of Caller ID information received by your fax machine. (See Printing Caller ID List mode at all times while using the Distinctive Ring...
  • Page 90: Viewing Caller Id List

    Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your fax machine. Press Menu/Set, 2, 0, 2.
  • Page 91: Callmanage (For Usa Only)

    CallManage (For USA Only) This Brother fax machine contains a One-Touch feature that allows for low-cost long distance communications worldwide. Once registered, fax and telephone calls made using this CallManage feature access a privately managed Internet Network. This feature, the Internet Protocol $aver (IP $aver™), entitles users to receive one flat, low rate per minute for all domestic long distance calls and faxes along with low international rates.
  • Page 92: Sending A Fax Using Callmanage (For Domestic And International Long Distance Calls Only!)

    Dial Numbers Press Black Fax Start. Pick up the handset. To place a call from a phone or fax machine sharing the registered line with this Note Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple voice prompts to complete your call.
  • Page 93: Remote Fax Options (Not Available For Color Faxes)

    You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory. Then it dials the fax number you’ve programmed and forwards the fax message.
  • Page 94: Setting Fax Storage

    If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your fax machine telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # # —OR—...
  • Page 95: Changing Remote Retrieval Access Code

    Press Stop/Exit. Remote Retrieval You can call your fax machine from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid.
  • Page 96: Remote Commands

    FAX FWD:ON mode. You can turn FAX STORAGE to ON or OFF. Enter the number of a remote fax machine to receive stored fax message(s). (See page 10-5.) If you hear one long beep, you can erase fax message(s) from the memory.
  • Page 97: Retrieving Fax Messages

    As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.
  • Page 98: Printing Reports

    Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report. For initial setup: Press Menu/Set, 2, 4, 1. —OR— Press Menu/Set, 2, 4, 2. Customizing the Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax.
  • Page 99: Using The Reports Key

    Press to choose an interval, and then press Menu/Set. (If you choose 7 days, the LCD prompts you to choose the day at which to begin the 7-day countdown.) Enter the time to begin printing in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.) Press Stop/Exit.
  • Page 100: Making Copies

    Making Copies Basic Copy Operations Your fax machine allows you to make high- quality photocopies and transparencies. Copies can be in black and white or full color. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress.
  • Page 101: Out Of Memory Message

    Temporary Copy Settings You can improve your copies by using the Options key. These setting are temporary, and the fax machine returns to its default settings when you finish copying. Copying Using Multiple Settings You can try different combinations of settings for the best results.
  • Page 102: Using The Options Key

    Using the Options Key Use the Options key to set number of copies, paper type, paper size, brightness, enlargement/reduction ratio and special copy options for the next copy only. Press Menu Selections Options OPT:#OF COPIES01 OPT:PAPER TYPE OPT:PAPER SIZE OPT:QUALITY OPT:BRIGHTNESS OPT:ELG/RDC OPT:SPECIAL...
  • Page 103: Paper Size

    Paper Size You can change the paper size setting for the next copy only. Place the original face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Press Options and select Press to select the size of paper you are using (LETTER, LEGAL, POST CARD: 4"...
  • Page 104: Reducing And Enlarging Copies

    Press Black Copy or Color Copy—OR—Press Reducing and Enlarging Copies Place the original face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Press Options and press Press to choose an enlargement or reduction ratio, and then press Menu/Set.
  • Page 105: Special Copy Option

    Special Copy Option You can save paper by copying two pages onto one page. Place the original face down in the ADF. Press Options and Press to select 2 IN 1 Press Black Copy or Color Copy—OR—Press 2 in 1 2 in 1 copies are not available with: •...
  • Page 106: Changing Default Copy Settings

    Changing Default Copy Settings Press Menu/Set and 3 to change default Copy mode settings. They will remain until you change them again by pressing Menu/Set. By pressing a number, you can adjust the Quality, Color and Contrast copy settings shown in the following chart. Press for each setting, and then press Menu/Set to save your selection.
  • Page 107: Copy Quality

    Copy Quality Press Menu/Set, 3, 1. Press to select the copy quality, and then press Menu/Set. Press Stop/Exit. Color Adjustment Press Menu/Set, 3, 2. Press to select RED, BLUE, and then press Menu/Set. Press to make a darker copy, or press to make a lighter copy, and then press Menu/Set.
  • Page 108: Legal Limitations

    Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
  • Page 109: Using Fax-1800C As A Printer

    Using FAX-1800C as a Printer Download the Printer Driver from the Brother Web Site You can download the Brother Printer Driver from the Brother Solutions Center to use the FAX-1800C as a printer. Printer Specifications Print Method Resolution Print Speed At the same time, you can download the manual for setting up and using the Brother Printer Driver and get the additional Brother PC-Fax software.
  • Page 110: Important Information

    REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your FAX-1800C damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance.
  • Page 111: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)

    If you experience trouble with your FAX-1800C, please contact a Brother Authorized Service Center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
  • Page 112: Important

    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 113: Important Safety Instructions

    Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.
  • Page 114: Trademarks

    Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. © Copyright 2000 Brother Industries, Ltd. All rights reserved. IBM, IBM PC and Proprinter are registered trademarks of International Business Machines Corporation.
  • Page 115: Troubleshooting And Routine Maintenance

    Routine Maintenance Troubleshooting For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country. Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your fax machine often identifies the problem and displays an error message.
  • Page 116 NOT REGISTERED You tried to access a Speed Dial number that is not programmed. OUT OF MEMORY The data is too large for the fax machine’s memory. PAPER JAM The paper is jammed in the fax machine. 15 - 2...
  • Page 117: Original Jam

    Original Jam If the original is jammed, follow the steps below. Original is jammed inside front of control panel. Remove any paper from the ADF that is not jammed. Pull the jammed original out toward the front of the fax machine.
  • Page 118: Printer Jam Or Paper Jam

    Printer Jam or Paper Jam Remove the jammed paper depending on where it is jammed in the fax machine. Paper is jammed in the multi-purpose sheet feeder. Remove any paper from the multi- purpose sheet feeder that is not jammed.
  • Page 119 Remove the jammed paper. If the jammed paper is under the Print Head, unplug the fax machine, and then you Note can move the Print Head to remove the paper. Close the control panel cover and top cover.
  • Page 120 Paper is jammed inside the back of the fax machine. If the paper rips, the pieces of paper may get stuck inside the back of the machine. Remove any paper from the multi-purpose sheet feeder that is not jammed. Open the Paper Jam Cover.
  • Page 121: If You Are Having Difficulty With Your Fax Machine

    If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the chart below and follow the troubleshooting tips.
  • Page 122: Sending Faxes

    FAX/TEL TAD: ANSWER dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your fax machine, call your telephone company to check the line.
  • Page 123: How To Improve Print Quality

    Press to choose the color you want to clean, and then press Menu/Set. The fax machine will clean the print head automatically. When cleaning is finished, the fax machine will go back online automatically. If you clean the print head at least five times and the print has not improved, call...
  • Page 124: Step B: Alignment Check

    The LCD shows: Press 1 (YES). the fax machine will start cleaning the colors. After cleaning is finished, press Black Fax Start. The fax machine will start printing the Print Quality Check Sheet again and then return to STEP A . If STEP A is OK, press 1 to proceed to STEP B .
  • Page 125 (Perhaps the ink cartridge was in your fax machine over six months or the expiration date written on the cartridge package has passed. Or, the ink may not have been stored properly before use.)
  • Page 126: Packing And Shipping The Fax Machine

    Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. First, remove all the ink cartridges and attach the white shipping cover. (See Replacing the Ink Cartridges cover, press the all ink cartridge covers down.
  • Page 127 Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material. Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton.
  • Page 128 Close the carton. 15 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
  • Page 129: Routine Maintenance

    Be careful not to touch the paper feed star wheels, flat cable and encode film. When you want to clean your fax machine printer platen, wipe it with a lint free cloth that is Paper Feed Star Wheel...
  • Page 130: Replacing The Ink Cartridges

    Your fax machine is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the fax machine will notify you with a message on the LCD.
  • Page 131 After installing the ink cartridges, close the top cover and control panel cover. Your fax machine prepares for a “head cleaning” and goes online. The LCD prompts you to verify a new ink cartridge was inserted for each color you removed.
  • Page 132 (after correcting the cartridge installation) because the colors were mixed. Once you open an ink cartridge, install it in the fax machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
  • Page 133: Specifications

    Specifications Compatibility Coding System Modem Speed Cut Sheet Size Scanning Width Printing Width Automatic Document Feeder (ADF) Multi-purpose Sheet Feeder Printer Type Gray Scale Polling Types Contrast Control Resolution Memory Capacity * “Pages” refers to the “Brother Standard Chart No.1” (a typical business letter, Standard resolution, MMR code).
  • Page 134: Printer

    Resolution Print Speed Controller USB Interface To meet FCC emission requirements for the fax machine, you must attach the Note included filter core and cable tie to the USB cable. S - 2 S P E C I F I C A T I O N S...
  • Page 135: Print Media

    Print Media Paper Input Paper Output Consumable Items Automatic loading from the Multi-Purpose Sheet Feeder Paper type: Plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes Paper size: A4, Letter, Legal Width 3.5–8.5" (89–216 mm) Length 5–14" (127–356 mm) Weight 17–32 lb (64–120 g/m Thickness 0.003-0.006"...
  • Page 136: Glossary

    Sending a fax without picking up the handset of an external phone. Automatic Redial A feature that enables your fax machine to redial the last fax number if the original fax did not go through because the line was busy or there was no answer.
  • Page 137 Easy Receive Enables your fax machine to respond to CNG tones if you interrupt a fax call by answering it.
  • Page 138 Paging Feature enables your fax machine to call your pager when a fax is received into its memory. Pause Allows you to place one or more 3.5 second delays in the dialing sequence of stored One Touch and Speed Dial numbers.
  • Page 139: Index

    Index access codes, storing and dialing 8-6 accessories and supplies ii ADF (Automatic Document Feeder) 7-1 alternating displays 4-1 assembly 2-3 document wire extension 2-7 grounded 3-prong plug 2-4 loading paper 2-8 paper wire extension 2-5 plastic document support 2-6 plastic paper tray 2-6 automatic dialing 8-4, 8-5...
  • Page 140 date and time 5-2 Delayed Batch Transmission 7-10 Delayed Fax 7-10 dialing automatic fax redial 7-4 Groups 8-6 One Touch numbers 8-5 Search 8-4 Speed Dial numbers 8-5 document jam 15-3 size and resolution 7-1 Dual Access 7-4 Easy Receive 6-3 ECM (Error Correction Mode) 1-6 envelopes 3-2, 3-3 error messages on LCD 15-1...
  • Page 141 ink cartridges 2-1, 2-10, 2-11, 2-12 installing 2-9 replacing 15-16 Ink Dot Counter 15-16 ink management 1-3, 15-9 jack 2-15, 2-16 convert to RJ11 wall jack 2-16 EXT. jack external telephone 2-13 cordless phone 2-13 TAD (answering machine) 2-13 two-line telephone or TAD 2-16 triplex adapter 2-16 LCD (Liquid Crystal Display) 1-3, 4-1 maintenance, routine 15-15...
  • Page 142 safety instructions 14-4 Search for stored numbers 8-4 Secure Feed 15-4 Setup date and time 5-2 Station ID (fax header) 5-2 shipping the machine 15-12 special characters 5-3 Speed Dial changing 8-2 dialing 8-5 storing 8-2 TAD (telephone answering device) connecting 2-13, 2-14 Receive Mode 6-1 recording outgoing message 2-15...
  • Page 143: Remote Retrieval Access Card

    Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
  • Page 144 Fold Fold R - 2 R E M O T E R E T R I E V A L A C C E S S C A R D...
  • Page 145 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.
  • Page 146 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These fax machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi-function center may not be compatible with the power available in foreign countries.

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