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Hicom cordless E

Gigaset 3000 Comfort

Operating instructions

Warning
Please read the safety
notes on page 2
before putting the
equipment into
service.

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   Summary of Contents for Siemens Gigaset 3000

  • Page 1: Hicom Cordless E

    Hicom cordless E Gigaset 3000 Comfort Operating instructions Warning Please read the safety notes on page 2 before putting the equipment into service.

  • Page 2: General

    (dangerous). Note the symbols in the battery compartment: Avoid contact with water and fire. Do not use non-Siemens charging devices. These could damage the batteries. Only use the supplied plug-in power supply unit as des- ignated on the underside of the charging shell.

  • Page 3: Operating Elements, Unit Parts

    General Operating elements, unit parts Receiver inset Display (illuminated) Display keys Menu key On-hook key Telephone directory key 13 Ringer loudspeaker Talk key Fig 1 Operating elements, unit parts Talk key Keypad lock 10 Recall key 11 Microphone 12 Attachment clip 14 Battery compartment/...

  • Page 4: Table Of Contents

    Contents General ........2 Safety notes .

  • Page 5

    Contents Disabling number redial ......34 Entering text ....... . . 35 Overview –...

  • Page 6

    Contents Consultation during a call ......73 Toggle – Switching between two users ....74 Conference .

  • Page 7: Introduction

    The function is not configured for you and your handset. In this case, please consult your system administrator. Your Hicom 300/300 E/300 H does not support this func- tion. Please contact your Siemens sales partner for a sys- tem upgrade. Features...

  • Page 8: Hicom Cordless E

    Introduction Each handset can log onto and be used by up to 4 DECT systems. Features of the Hicom cordless E Internal and external calls in the entire Hicom cordless E radio network The user can roam throughout the entire radio network and still receive all internal and external calls at one call number (roaming).

  • Page 9: General Operating Instructions

    Introduction General operating instructions The devices offer a high level of privacy. No protection can be guaranteed against illegal bugging using other radio receivers. When operating the handset, a basic distinction is made between: – telephone/switching functions, e.g. when a call is in progress –...

  • Page 10: Radiorange

    Introduction Radiorange Depending on the environment, the range in the open is up to 300 m per base station. In buildings, the range extends up to 50 m per base sta- tion (depending on the room and building layout and con- struction).

  • Page 11: Preparing The Handset

    Preparing the handset Inserting the batteries into the handset Note: Please read the safety notes first, see page 2. Only use supplied or approved batteries. Do not use normal (non-rechargeable) batteries, see page 13. Always change the batteries at the same time and only insert batteries of the same type and produced by the same manufacturer.

  • Page 12: Charging And Using The Batteries

    Preparing the handset Charging and using the batteries The batteries supplied (NiCd) are not charged. To charge the batteries, insert the handset into the Gigaset 3000L charging shell with the display facing upwards. The battery symbol on the handset display indicates the charging status:  Batteries empty.

  • Page 13

    Preparing the handset Battery life: These times are only achieved after several charging and discharging cycles. Type NiCd, 700 mAh NiMH, 1100 mAh NiMH, 1500 mAh Approved batteries: Nickel cadmium (NiCd) Sanyo N-3U (700 mAh) GP GP60AAKC (600 mAh) GP GP130 AA HC Varta 751RS (700 mAh) Note on the use of NiMH batteries: After inserting NiMH batteries into the handset, we rec-...

  • Page 14: Fitting The Attachment Clip

    Preparing the handset Fitting the attachment clip You can fit the supplied attachment clip to your handset if required. Place the attachment clip on the back of the handset. There are holes on the sides of the handset approximately level with the display.

  • Page 15: Activating/deactivating Handsets

    Preparing the handset Activating/deactivating handsets Note: The language set at the factory is English. For informa- tion on changing the language to German or another lan- guage, refer to page 52. Off status: Display blank – calls cannot be received. On status e.g.

  • Page 16: Activating/deactivating The Keypad Lock

    Preparing the handset Activating/deactivating the keypad lock This allows you to protect your handset against inadvertent key activation, e.g. when carrying it in your bag. Calls are signalled even if the keypad is locked and can be answered in the same way as when the telephone is on. Prerequisite: handset is activated.

  • Page 17: Display

    Display Explanation The handset features a 4-line display with 16 characters per line. Depending on the situation, the display shows: digits, e.g. dialled numbers text, e.g. the current base (system) symbols, e.g. ringing or battery symbol and in the last line the current functions of the two dis- play keys.

  • Page 18: Keys

    Display Keys The two display keys are located directly under the display. The current functions of the display keys are status-depend- ent and are displayed in the lower display line. Each display key can be used to display one or two functions. In the case of two functions, you must press either on the left or the right side of the corresponding display key.

  • Page 19

    Display Function selection using menus (handset functions) On status Main menu The currently selected (highlighted) function is displayed on a dark background. A dotted line indicates the end of the menu. If you scroll fur- ther, the first function in the menu is selected again. When the "line"...

  • Page 20

    Display Function selection using display keys (when a call is in progress, service menu) When a call is in progress, the display keys can be used to call up different functions, e.g.: For example, youcan use the display keys scroll to the next function when a call is in progress. If the required function is displayed, simply press the display key and follow the instructions.

  • Page 21: Logging Handsets Onto A Telephone System

    Logging handsets onto a telephone system You must open a "logon window" in the telephone system and then log on the handset before you can use it to make telephone calls. This is only required when the handset is put into service for the first time.

  • Page 22

    Logging handsets onto a telephone system Open the logon window with the second telephone. An "Optiset E" Hicom telephone is used here by way of example to demonstrate the procedure: e.g. ... Enter the code for activating the code e.g.... e.g.

  • Page 23: Logging On For The First Time

    Logging handsets onto a telephone system Logging on for the first time This procedure must be performed if you have not yet used your handset and are logging it on to the system for the first time. Note: The logon window must be opened before you proceed with the logon procedure (see page 21).

  • Page 24

    Logging handsets onto a telephone system e.g. e.g.  ... Enter the system PIN (max. 8 digits). Note: To ensure that the handset/telephone used to "open" the logon window can be used again immediately: press and enter the code no. digits, e.g. #24. Base/system: For Hicom cordless E, the handsets are not logged on at the stations (base stations) but at the telephone system.

  • Page 25: Setting The Isdn Configuration

    Logging handsets onto a telephone system Setting the ISDN configuration You can activate the "ISDN Config" function to define one call number that can be accessed internally and externally in the entire radio network (network roaming). e.g. Proceed in the same way as described above to deactivate the function.

  • Page 26: Conducting Calls

    Conducting calls Note: The on-hook key tions. You can end the call by placing the handset in the charging shell. Internal dialling Cor Call Ending a call Note: You can cancel the dialling process with the You can program an automatic callback request with not answer, see page 72.

  • Page 27: External Dialling

    Conducting calls External dialling Cor External code e.g. " Call Ending a call Note: You can cancel the dialling process with the calls can be made, forexample. The dialled number is automatically stored for number redial. The on-hook key process. The recall key down).

  • Page 28: Block Dialling For Internal/external Dialling

    Conducting calls Block dialling for internal/external dialling Block dialling means that you enter the number first (up to 32 digits), if necessary correct it and then press the talk key to dial. Cor Ending a call Note: The size of the digits is reduced for longer numbers. You can program an automatic callback request with not answer, see page 72.

  • Page 29: Answering Calls

    Conducting calls Answering calls The handset’s ringer tone is audible. The number and the name of the caller are displayed, depending on the user (internal/external), as well as The handset is in the charging shell: The handset is not in the charging shell: If required, deactivate the ringer: Ending a call Simply remove the handset from the...

  • Page 30: Speakerphone Mode

    Conducting calls Speakerphone mode Speakerphone mode offers you the following advantages: other people can listen in and take part in a call. You have your hands free. You can set the handset down or place it in the charging shell if you have pressed the speakerphone key.

  • Page 31: Number Redial

    Number redial Number redial – last five numbers You have dialled a number, but the other party is busy or does not answer: press the on-hook key. The last five num- bers dialled (up to 32 digits) are always stored automatically. If you dialled a number from the telephone directory, then the name is displayed when you use the redial function.

  • Page 32: Copying A Number To The Telephone Directory

    Number redial Copying a number to the telephone directory Names Press the display key. Scroll to the desired number. Open the submenu using the display key. Scroll to Confirm the selection. Enter names (max. 16 characters). (see page 35) Press the display key. Confirm is displayed for approx.

  • Page 33: Editing An Entry

    Number redial Editing an entry Deleting an entry Press the display key. Scroll to the desired number. Open the submenu using the display key. Scroll to Confirm the selection. Change the number Press the display key. Confirm is displayed for approx. 2 seconds .

  • Page 34: Displaying An Entry

    Number redial Displaying an entry All the digits of a number (up to 32 digits) are displayed. RETURN Disabling number redial You want to prevent other persons from using the number redial function to redial digits (e.g. PIN) that you entered. This disabling function allows you to bar number redial for these digits.

  • Page 35: Entering Text

    Entering text You can enter names or text for specific functions (local tele- phone directory, short cuts, messages) via the digit keys. Overview – key layout The following table shows the assignment of all letters, digits and characters to the keys: £...

  • Page 36

    Entering text Entering special characters Press the key the appropriate number of times (up to 9 times) according to the "Overview - key layout" to enter the special characters, see page 35. Entering text with character preview As soon as you press a key, all letters, digits and special characters assigned to this key are displayed in the lower display line.

  • Page 37: Telephone Directory

    Telephone directory Your handset has a telephone directory for storing up to 100 numbers. The stored numbers can be simply dialled, modified or deleted at any time. Note: Numbers from the number redial memory can also be transferred to the telephone directory, see page 32. Overview –...

  • Page 38: Storing Numbers (directory/network Prefix Menu)

    Telephone directory Storing numbers (directory/network prefix menu) The telephone directory approximately 100 call numbers. You can store the prefix numbers of other locations using the network prefix Name Tel. number Note: Telephone directory entries are automatically sorted in alphabetical order. "Names" that begin with " " or "#" pre- cede entries starting with "A".

  • Page 39: Dialling A Number From The Directory/network Prefix Menu39

    Telephone directory Dialling a number from the directory/network prefix menu Prerequisite: number is stored and handset is on or in mes- sage status – no connection is set up. e.g.  Other telephone directory functions All menus/functions of the telephone directory or network prefix menu are called up in the same way: The remaining functions of the telephone directory are described below.

  • Page 40: New Entry

    Telephone directory Use Number: e.g. e.g. " Extend number, for example with Dial Number: New Entry: Enter the new name and new telephone number, see page 38. Edit Entry: e.g. Delete Entry: Confirm the selection. The dialled number is displayed, e.g. Press the display key.

  • Page 41: Display Entry

    Telephone directory Display Entry: RETURN Delete List: You can also delete the entire telephone directory in one go, e.g. if you are lending the handset to another user. This function is also protected by the handset PIN (max. 8 digits). e.g.

  • Page 42: Network Prefix Support

    Network prefix support "Linking" the prefix and call number e.g. Speed dialling from other locations Speed dialling from other locations allows you to rapidly access their prefix numbers: You can store 10 speed dialling prefix numbers (0-9) in the network prefix list. Enter a speed dialling number (0-9) in front of the network prefix name, e.g.

  • Page 43: Main Menu - Overview

    Main menu – overview Main menu Settings Bases Hset User Option Room Monitor Set Service Using the Menu key You can scroll this menu using menu entry with Explanation/notes see page 44 see page 54 not relevant for Hicom cordless E not relevant for Hicom cordless E see page 57 you can call up the main menu.

  • Page 44: Settings - Overview

    Settings – overview Setting Explanation/notes Sound Ringer volume Settings Ringer melody Beep Handset volume Loudspeaker Key beeps, audible each time a key is pressed. Battery low beep, audible ap- prox. 5 minutes before the bat- tery runs out. Confirmation beeps indicate whether functions have been successful (confirmation beep) or unsuccessful (error tone).

  • Page 45: Audio Settings

    Audio settings Audio settings The following audio settings are all set using the same prin- ciple: – ringer volume (for note, see page 46) – ringer melody (for note, see page 46) – handset volume – loudspeaker The "ringer volume" function is used by way of example here to describe setting procedures: Press the menu key.

  • Page 46: Activating/deactivating Audio Settings

    Audio settings Note: The symbol have deactivated the ringer (level 0). A call pickup is signalled by a short ringer tone if the handset is part of a call pickup group. Ringer tones 1-5 are, therefore, recommended in a call pickup group. Activating/deactivating audio settings The following audio settings are all activated and deacti- vated using the same principle:...

  • Page 47: Activating/deactivating The Ringer

    Audio settings To deactivate the function, proceed in the same way as described for activating it. The check mark disappears again once the "key beeps" function is confirmed with the display key Note: If "Beep" is activated, the symbol &'appears in the first display line in "on"...

  • Page 48: Security

    Security Changing the handset PIN You can use this function to change your handset PIN. The default PIN for the handset is "0000". This PIN is required for the following functions: – All functions in the "Security" menu – Logging on the handset –...

  • Page 49: Activating/deactivating The Handset Lock

    Security Activating/deactivating the handset lock Important: Use of the handset lock function is restricted in con- junction with the Hicom cordless E handset. Telephone calls (incoming and outgoing) can be made at the locked handset. The handset can only be locked against unauthorized dialling by using the "Class of service, change/reset"...

  • Page 50

    Security * The default PIN for the handset is "0000". Deactivating the handset lock e.g.  ... Enter the handset PIN * The default PIN for the handset is "0000". Use the display key to jump to the next menu level up. The locked display appears.

  • Page 51: Auto Talk

    Auto talk You only have to remove the handset from the charging shell to accept a call if this function is activated. Proceed in the same way as described above to deactivate the function. If the key, the check mark disappears. Press the menu key.

  • Page 52: Language

    Language Factory setting: the default language is English. e.g. The following overview will help you to set the desired lan- guage as described above when the unit is delivered or after the language is changed inadvertently: Possible language settings IM 1 German English French...

  • Page 53: Resetting The Handset To The Default State

    Resetting the handset to the default state You can use this function to reset your handset to the defined default state, e.g. if you are handing over your hand- set to another user. Note: Resetting the handset to the default state deletes the redial numbers.

  • Page 54: Bases

    Bases Selecting the base If your handset is logged onto more than one base (sys- tems*), you can set it to a particular base or "best base" for automatic base changeover during cross-network roaming (in conjunction with "ISDN Config"). Note: If you set cally connected to the base with the best reception.

  • Page 55: Changing The Base Name

    Bases Changing the base name You can enter an individual name for the handset, e.g. instead of "3" is the internal number of the handset. Name * Name set by factory * to an individual name, e.g. Press the menu key. Scroll to Confirm the selection.

  • Page 56: Slc Menu - Overview

    SLC menu — overview The SLC menu can be called up using the when the handset is on or in message status. The follow- ing functions and submenus are offered: SLC menu Basic Service Mailbox Query Number Display Test Explanation/notes see page 57 see page 67 see page 68...

  • Page 57: Service

    Service Basic Service When the handset is on or in message status, the basic settings are called up via the SLC menu (see page 56). When a call is in progress, press the menu key and scroll and confirm. The functions shown on page 58 can be activated directly using service codes or via the service menu with ;...

  • Page 58

    Service Function Destinations Variable call for- warding (11) Fixed call forward- ing (12) Speed dialling (13) Forward number (14) Switches Call waiting (21) Do not disturb (22) Call protect (23) Hunting group (24) Forward (25) Forward number (26) Voice info Own mailbox (51) Other mailbox (52) PIN/COS...

  • Page 59

    Service Function Timed reminder New reminder (7) Other functions DTMF dialling (81) Display (82) * Codes in brackets: service codes Follow the instructions in the display after the required func- tion has been selected. To cancel the operation: press the on-hook key Note: While service menu functions are being performed, calls can only be accepted if the service menu is cancelled.

  • Page 60: Call Forwarding

    Service Call forwarding You can forward all calls to another telephone in the sys- tem while you are away from your desk. In addition, Hicom cordless E offers the following functions: variable call forwarding – variable destination fixed call forwarding – destination is permanently stored, e.g.

  • Page 61

    Service Deactivating variable call forwarding < < < Press the display key. Press the display key. Display: You can now jump directly to by entering service code " Scroll to Press the display key to confirm selec- tion. Scroll to Press the display key to confirm selec- tion.

  • Page 62

    Service Storing/modifying a destination for fixed forwarding < < < Press the display key. Press the display key. Display: You can now jump directly to by entering service code " Scroll to Press the display key to confirm selec- tion. Scroll to Press the display key to confirm selec- tion.

  • Page 63

    Service Activating/deactivating fixed forwarding < < < Press the display key. Press the display key. Display: You can jump directly to by entering service code " ". Scroll to Press the display key to confirm selec- tion. Scroll to Press the display key to confirm selec- tion.

  • Page 64

    Service Deleting the fixed forwarding destination You can delete the fixed forwarding destination if you are no longer using the handset and are handing it over to an other user. < < < Press the display key. Press the display key. Display: You can now jump directly to by entering service code "...

  • Page 65

    Service Activating call number forwarding < < < e.g.... Enter the handset PIN, e.g. "13579" * The default PIN for the handset is "0000". Press the display key. Press the display key. Display: You can now jump directly to by entering service code " Scroll to Press the display key to confirm selec- tion.

  • Page 66

    Service Deactivating call number forwarding < < < e.g. ... Enter the handset PIN, e.g. "13579" * The default PIN for the handset is "0000". If you have not been able to take a call, e.g. because the handset was off or you were outside the radio range, you can check spoken messages (voicemail) stored in a mail- box.

  • Page 67: Mailbox

    Mailbox A prerequisite for this is that you have already configured fixed forwarding to your mailbox (see page 60). < e.g. < Press the display key. Scroll to Confirm the selection. Display: Display: Name, day, date and time Scroll to one of the 4 functions: : Check message : Delete entry : Check next message...

  • Page 68: Query Number

    Query number The call number of the calling party is stored if you are outside of the radio range, the handset is switched off or you do not accept a call (handset is not busy and is on standby). You can query the stored numbers in the handset and sub- sequently dial these numbers or delete them.

  • Page 69: Display Test

    Display Test Using the display test, it is possible to check whether all dis- play items (pixel) are displayed correctly. < If any display items are not dimmed these are faulty. Consult your system administrator or technician. Press the display key. Scroll to Confirm the selection.

  • Page 70: Message Waiting Indication

    Message Waiting Indication With "Message Waiting Indication", you can call up all new messages in the mailbox or access the caller list directly. If you have not taken calls or messages (voicemail), these are signalled in the lower display line with the symbol , . Note: Messages and calls which have already been called up via the functions "MAILBOX"...

  • Page 71: Code Functions

    Code functions Like other Hicom telephones, the mobile unit allows you to perform the following functions by entering codes. The codes in your system may deviate from the standard codes specified here. Consult your system administrator if you have any queries about the codes in your system. Functions Call waiting/override Do not disturb on/off...

  • Page 72: Switching Functions

    Switching functions Prerequisite: the required function is set up. Note: Once a call has been set up, the display offers you the option microphone is deactivated and the No further functions can be activated in this status. Automatic callback If a dialled internal user is busy or if your call is not answered, you can program a callback request.

  • Page 73: Forwarding Calls

    Switching functions Forwarding calls You answered an external call and would like to forward it to an other user: < Note: You can cancel the consultation by pressing user is busy. You can cancel the call forwarding function with the recall key system.

  • Page 74: Toggle - Switching Between Two Users

    Switching functions Ending a consultation: < Note: You can cancel the consultation by pressing is busy. You can cancel the call forwarding function with the recall if you reach the mailbox of a voicemail system. Toggle – Switching between two users You can toggle between the two users during a consultation call (see page 73).

  • Page 75: Conference

    Switching functions Conference This function allows you to set up a telephone conference with up to 8 users. You are conducting a call and wish to set up a telephone conference with a further user: < < You can now perform the following functions: Adding additional users: <...

  • Page 76

    Switching functions Ending a conference: Transferring a conference: < < Note: You can cancel the function with the recall key reach the mailbox of a voicemail system during a con- ference. Press the display key to confirm selection. All four users are now linked . Press the on-hook key.

  • Page 77: Appendix

    Appendix Troubleshooting Before contacting the Service department, you should attempt to correct any errors yourself: Error No display. displayed as soon as you press the talk key. No dial tone; no calls can be made. No radio connec- tion possible to base station, flashes.

  • Page 78: Approval

    Appendix Approval Hicom cordless products satisfy the EU approval specifica- tions in accordance with the EU directive 98/13/EEC. Technical data Standards Number of channels 120 duplex channels Frequencies Duplex operation Channel configura- tion Bit rate Modulation Voice encoding Transmit power Range Convenience handset Operating times with...

  • Page 79: Accessories

    Appendix Accessories Gigaset 3000L charging shell For charging the handset batteries and storing the handset safely. More information is available on request. Please contact your nearest Siemens Sales office.

  • Page 80: Index

    Index Accessories... 79 Activating/deactivating the handset ... 15 Answering calls ... 29 Approval ... 78 Attachment clip... 14 Authorization ... 27 Auto talk ... 51 Automatic callback... 72 Available Memory... 41 Base changing the name ... 55 display... 26 select ... 54 Base changeover automatic ...

  • Page 81

    Index Entering text ... 35 Entry deleting ... 40 displaying... 41 editing ... 40 Environmental conditions ... 8 Error correction ... 77 External code ... 27 Features handset ... 3 Hicom cordless E... 8 Fitting the attachment clip ... 14 Fixed call forwarding ...

  • Page 82

    Index Privacy ... 9 Putting the handset into service ... 11 Putting the handset into service for the first time ... 21 Radio network leaving ... 10 power saving function ... 10 Range... 10, 78 Replacement batteries ... 13 Ringer activating/deactivating ...

  • Page 83

    Information and Communication Networks Hofmannstraße 51, D-81359 Munich Siemens Aktiengesellschaft "Electromagnetic Compatibility", "Electric Operating Resources for Use within Specific Voltage Parameters". © Siemens AG 2001 All rights reserved. Subject to availability. Right of modification reserved. Order No.: A31003-G2323-B841-1-7619 Printed in Germany.

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Gigaset 3000 comfort

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