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Guarantee certificate (IRL)
Guarantee certificate (IRL)
Without prejudice to any claim the user (cus-
tomer) may have in relation to the dealer or
retailer, the customer shall be granted a
manufacturer's Guarantee under the condi-
tions set out below:
• In the case of new devices and their com-
ponents exhibiting defects resulting from
manufacturing and/or material faults within
24 months of purchase, Siemens shall, at
its own option and free of charge, either re-
place the device with another device re-
flecting the current state of the art, or repair
the said device. In respect of parts subject
to wear and tear (including but not limited
to, batteries, keypads, casings, small parts
on casings, protective coverings where in-
cluded in the scope of delivery), this war-
ranty shall be valid for six months from the
date of purchase.
• This Guarantee shall be invalid if the de-
vice defect is attributable to improper care
or use and/or failure to comply with infor-
mation contained in the user manuals.
In particular claims under the Guarantee
cannot be made if:
• The device is opened (this is classed as
third party intervention)
• Repairs or other work done by persons
not authorised by Siemens.
• Components on the printed circuit board
are manipulated
• The software is manipulated
• Defects or damage caused by dropping,
breaking, lightning or ingress of moisture.
This also applies if defects or damage was
caused by mechanical, chemical, radio in-
terference or thermal factors (e.g.: micro-
wave, sauna etc.)
• Devices fitted with accessories not au-
thorised by Siemens
• This Guarantee shall not apply to or ex-
tend to services performed by the author-
ised dealer or the customer themselves
(e.g. installation, configuration, software
downloads). User manuals and any soft-
ware supplied on a separate data medium
shall be excluded from the Guarantee.
• The purchase receipt, together with the
date of purchase, shall be required as ev-
idence for invoking the Guarantee.
Claims under the Guarantee must be
submitted within two months of the Guar-
antee default becoming evident.
• Ownership of devices or components re-
placed by and returned to Siemens shall
vest in Siemens.
• This Guarantee shall apply to new devic-
es purchased in the European Union. For
Products sold in the Republic of Ireland
the Guarantee is issued by Siemens
Ireland Limited, Ballymoss Road,
Sandyford Industrial Estate, Dublin 18 -
The Republic of Ireland.
• Any other claims resulting out of or in con-
nection with the device shall be excluded
from this Guarantee. Nothing in this Guar-
antee shall attempt to limit or exclude a
Customers Statutory Rights, nor the man-
ufacturer's liability for death or personal
injury resulting from its negligence.
• The duration of the Guarantee shall not
be extended by services rendered under
the terms of the Guarantee.
• Insofar as no Guarantee default exists,
Siemens reserves the right to charge the
customer for replacement or repair.
• The above provisions does not imply a
change in the burden of proof to the detri-
ment of the customer.
To invoke this Guarantee, please contact
our online support on the Internet
www.siemens.com/
mobilephonescustomercare
or the Siemens telephone service. The rele-
vant number is to be found in the accompa-
nying user guide.
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