Questions & Answers - Siemens A50 User Manual

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If you have any questions about using your phone, visit us at
www.my-siemens.com/customercare anytime.
In addition we have listed some frequently asked questions and answers below.
Question Possible causes
Phone cannot On/Off key not pressed long
be switched on. enough.
Flat battery.
Battery contacts dirty.
See also below under:
"charging error"
Standby time Speed search active.
too short.
Display illumination on.
Charging error Battery totally discharged.
(charge icon not
displayed).
Temperature out of range:
5 °C to 40 °C
Contact problem.
No mains voltage.
Wrong charger.
Battery fault.
SIM error. SIM card not correctly inserted.
SIM card contacts dirty.
SIM card with wrong voltage.
SIM card damaged (e.g. broken). Inspect the damage. Return the SIM card to service
Questions & Answers
Possible solution
S
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the display.
Clean contacts.
Deactivate speed search (p. 58).
Switch off display illumination (p. 57).
1) Plug in charger cable.
2) Wait up to 2 hours until the charge icon is displayed.
3) Charge battery as usual.
Make sure the ambient temperature is right, wait a
while, then recharge.
Check power supply and connection to the phone.
Check battery contacts and device interface, clean
them if necessary, then insert battery again.
Plug in to a different socket or check voltage.
Only use original Siemens accessories.
Replace battery.
Make sure that the SIM card is correctly inserted (p. 6).
Clean the SIM card with a dry cloth.
Use 3 V SIM cards only.
provider.