Customer Care Service - Siemens 4000 Operating Instructions Manual

– Opening the device (this is classed as third-party intervention)
– Manipulating components on the printed circuit board
– Manipulating the software
– Defects or damage caused by dropping, breaking, lightning or ingress of moisture.
This also applies if defects or damage was caused by mechanical, chemical, radio in-
terference or thermal factors (e.g. microwave, sauna, etc.).
– Repairs or other work done by persons not authorised by us.
– Devices fitted with accessories not authorised by Siemens.
Any further claims due to damage are excluded, such as damage arising outside the
G
device, provided this was not due to gross negligence and/or intent on our part.
Claims under the guarantee must be made as soon as the defect is noticed.
G
A till receipt showing the date of purchase must be presented as proof. Each claim
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under the guarantee is accepted with the express reservation that subsequent
investigations confirm the validity of the claim.
G Any devices or components that are replaced become our property.
The costs of materials and labour will be borne by us, but not the costs of transport,
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postage or freight.
We are entitled, at our discretion, to make technical changes (such as firmware
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updates) beyond repair or replacement in order to upgrade the device to the latest state
of the art. There is no additional charge to the customer for this work. Our decision is
final. Any legal claims are excluded.
G The guarantee is valid in the country of purchase. It applies only if the device is operated
in the relevant geographical area in accordance with the information on the packaging
and in the operating instructions.
Any further claims are excluded. Siemens is not liable in any circumstances for
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downtime, loss of profits, loss of data or loss of any other information. The customer
alone is responsible for safeguarding such data and information.
Changes to this guarantee require prior approval by Siemens in writing.
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Guarantee period
The guarantee applies in countries in the EU from 1 January 2002 for a period of 24
G
months.
In all other countries the guarantee period shall be the relevant minimum statutory
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guarantee period, but no longer than 24 months.
The guarantee period starts on the day of purchase by the customer.
G
A successful claim under the guarantee does not extend the guarantee period.
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G Work under the guarantee is handled by our Customer Care Centers.
The guarantor is Siemens Aktiengesellschaft Deutschland, Schlavenhorst 88, D-46395
Bocholt.
½
To redeem the guarantee please contact your local Customer
Care Center (see back cover).

Customer Care Service

You can get assistance easily when you have technical questions or
questions about how to use your device by using our online support
service on the Internet at:
www.my-siemens.com/customercare
If the device needs to be repaired, please contact one of our service
centers:
Service telephone number see back cover.
The CE symbol indicates that the telephone complies with the essen-
tial requirements of the R&TTE directive.
The 4000 Micro handset is approved for use in Switzerland and
throughout the EU.
Appendix
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