Dell DSS 2500 Owner's Manual page 6

Installing the right control panel ............................................................................................................................ 140
System board...................................................................................................................................................................141
Removing the system board................................................................................................................................... 142
Installing the system board......................................................................................................................................144
Entering the system Service Tag by using System Setup................................................................................... 147
Restoring the Service Tag by using the Easy Restore feature............................................................................147
7 Using system diagnostics........................................................................................................................... 148
Dell Embedded System Diagnostics.............................................................................................................................148
When to use the Embedded System Diagnostics................................................................................................ 148
Running the Embedded System Diagnostics from Boot Manager.....................................................................148
System diagnostic controls..................................................................................................................................... 148
8 Jumpers and connectors ........................................................................................................................... 150
System board jumper settings...................................................................................................................................... 150
Disabling forgotten password....................................................................................................................................... 150
System board connectors.............................................................................................................................................. 151
9 Troubleshooting your system......................................................................................................................153
Safety first - for you and your system...................................................................................................................... 153
Troubleshooting system startup failure........................................................................................................................153
Troubleshooting external connections......................................................................................................................... 153
Troubleshooting the video subsystem......................................................................................................................... 154
Troubleshooting a USB device...................................................................................................................................... 154
Troubleshooting a serial input and output device....................................................................................................... 154
Troubleshooting a NIC................................................................................................................................................... 155
Troubleshooting a wet system...................................................................................................................................... 155
Troubleshooting a damaged system.............................................................................................................................156
Troubleshooting the system battery.............................................................................................................................157
Troubleshooting power supply units............................................................................................................................. 157
Troubleshooting power source problems............................................................................................................... 157
Power supply unit problems.................................................................................................................................... 158
Troubleshooting cooling problems................................................................................................................................ 158
Troubleshooting cooling fans.........................................................................................................................................159
Troubleshooting system memory..................................................................................................................................159
Troubleshooting a drive or SSD.................................................................................................................................... 160
Troubleshooting a storage controller.............................................................................................................................161
Troubleshooting expansion cards.................................................................................................................................. 161
Troubleshooting processors.......................................................................................................................................... 162
10 Getting help.............................................................................................................................................. 163
Contacting Dell EMC......................................................................................................................................................163
Documentation feedback.............................................................................................................................................. 163
6 Contents