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Dell DSS 2500 Owner's Manual

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Dell DSS 2500
Owner's Manual
Regulatory Model: E29S Series
Regulatory Type: E29S002

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Summary of Contents for Dell DSS 2500

  • Page 1 Dell DSS 2500 Owner's Manual Regulatory Model: E29S Series Regulatory Type: E29S002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2016 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Dell DSS 2500 system overview........................7 Supported configurations for the Dell DSS 2500 system..................... 8 Front panel ..................................9 12 x 3.5-inch or 2.5-inch hard drives/SSDs system....................9 Back panel features................................10 System without dual riser module..........................10 System with dual riser module........................... 11 Diagnostic indicators on the front panel........................
  • Page 4 Methods to download firmware and drivers......................27 5 Pre-operating system management applications..................29 Options to manage the pre-operating system applications..................29 System Setup................................... 29 Viewing System Setup.............................. 30 System Setup details..............................30 System BIOS................................30 iDRAC Settings utility..............................50 Device Settings................................51 Boot Manager...................................
  • Page 5 Removing the (optional) 2.5 inch internal hard drive from the internal hard drive carrier.........81 Installing the (optional) 2.5 inch internal hard drive into the internal hard drive carrier........82 Removing the (optional) 2.5 inch internal hard drive cage................... 83 Installing the (optional) 2.5 inch internal hard drive cage..................85 Cooling fans..................................
  • Page 6 Entering the system Service Tag by using System Setup................... 147 Restoring the Service Tag by using the Easy Restore feature................147 7 Using system diagnostics........................... 148 Dell Embedded System Diagnostics..........................148 When to use the Embedded System Diagnostics....................148 Running the Embedded System Diagnostics from Boot Manager..............148 System diagnostic controls.............................

  • Page 7: Dell Dss 2500 System Overview

    Dell DSS 2500 system overview The Dell DSS 2500 rack systems support up to: • Two Intel Xeon E5-2600 v4 or E5-2600 v3 product family processors • One Intel Xeon E5-1600 v4 or E5-1600 v3 product family processor • 12 x 3.5-inch or 2.5-inch hot swappable hard drives/SSDs with redundant power supply unit (PSU) •...

  • Page 8: Supported Configurations For The Dell Dss 2500 System

    Supported configurations for the Dell DSS 2500 system Figure 1. Supported configurations for the DSS 2500 system Dell DSS 2500 system overview...

  • Page 9: Front Panel

    SSDs. Enable you to install drives that are supported on your system. For more information about drives, see the Technical specifications section. Related links Diagnostic indicators on the front panel Drive specifications Dell DSS 2500 system overview...

  • Page 10: Back Panel Features

    Use the Ethernet port to connect Local Area Networks (LANs) to the system. For more information about the supported Ethernet ports, see the Technical specifications section. System identification button Press the system ID button: To locate a particular system within a rack Dell DSS 2500 system overview...

  • Page 11: System With Dual Riser Module

    PCIe expansion card slot (1) redundant power supply unit (2) half height PCIe expansion card slots (3) Ethernet ports (2) system identification button system identification port USB 3.0 port USB 2.0 port video port Dell DSS 2500 system overview...
  • Page 12 These ports are 4-pin, USB 2.0 compliant. Enables you to connect a display device to the system. For more Video port information, see the Technical specifications section. Related links Serial connector PSU specifications USB ports NIC ports VGA port Dell DSS 2500 system overview...

  • Page 13: Diagnostic Indicators On The Front Panel

    Check the System Event Log or system messages for the specific issue. For more information about error • When the system is turned on. messages, see the Dell Event and Error Messages • When the system is in standby. Reference Guide at Dell.com/openmanagemanuals >...

  • Page 14: Hard Drive Indicator Codes

    Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Steady green Drive online Flashes green for three seconds, amber for three seconds, and Rebuild stopped then turns off after six seconds Dell DSS 2500 system overview...

  • Page 15: Nic Indicator Codes

    Network data is being sent or received. Redundant power supply unit indicator codes Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred. Dell DSS 2500 system overview...
  • Page 16 NOTE: Ensure that both the PSUs are of the same capacity. NOTE: Mixing PSUs from previous generations of Dell servers can result in a PSU mismatch condition or failure to turn the system on. Flashing amber Indicates a problem with the PSU.

  • Page 17: Locating Service Tag Of Your System

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

  • Page 18: Documentation Resources

    For information about updating drivers and firmware, Dell.com/support/drivers see the Methods to download firmware and drivers section in this document. Working with Dell For understanding the features of the Dell PowerEdge Dell.com/storagecontrollermanuals PowerEdge RAID RAID controllers (PERC) and deploying the PERC controllers cards, see the Storage controller documentation.

  • Page 19: Technical Specifications

    The technical and environmental specifications of your system are outlined in this section. Chassis dimensions Figure 8. Chassis dimensions of DSS 2500 Table 9. Dimensions of the DSS 2500 system System 12 x 3.5-inch or 2.5-inch hard 482.4 mm (18.9 434.0 mm (17.08...

  • Page 20: Processor Specifications

    Processor specifications The DSS 2500 system supports up to two Intel Xeon E5-2600 v4 or E5-2600 v3 product family processors or a single Intel Xeon E5-1600 v4 or E5-1600 v3 product family processor. PSU specifications The DSS 2500 system supports up to two AC redundant power supply units (PSUs).

  • Page 21: Memory Specifications

    Half Length Slot 3 Low Profile Half Length Memory specifications The DSS 2500 system supports DDR4 registered DIMMs (RDIMMs) at 1866 MT/s, 2133 MT/s, or 2400 MT/s. Table 14. Memory specifications Memory module sockets Memory capacity Minimum RAM Maximum RAM...

  • Page 22: Vga Port

    VGA port The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The DSS 2500 system supports one 15-pin VGA port on the back panel. Remote management port The DSS 2500 system supports one dedicated 1Gbe Ethernet port with optional card and up to two optional shared NIC ports.

  • Page 23: Particulate And Gaseous Contamination Specifications

    Table 17. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 18. Maximum vibration specifications Maximum vibration Specifications Operating...

  • Page 24: Expanded Operating Temperature

    Table 22. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies only to data center environments. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.
  • Page 25 Expanded operating temperature Specifications NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual operating hours. For temperatures between 40°C and 45°C, de-rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft).

  • Page 26: Initial System Setup And Configuration

    Dell Deployment See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals Toolkit Remote Access See RACADM Command Line Interface Reference Guide and Integrated Dell Remote Access Controller User's Controller Admin Guide at Dell.com/idracmanuals (RACADM) Remote Services See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals...

  • Page 27: Options To Install The Operating System

    NOTE: You must have BMC local credentials to log in to BMC local. For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at Dell.com/idracmanuals.
  • Page 28 Download the drivers to a USB drive, CD, or DVD. Initial system setup and configuration...

  • Page 29: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Boot Manager •...

  • Page 30: Viewing System Setup

    The iDRAC settings utility is an interface to set up and configure the BMC parameters by using UEFI. You can enable or disable various BMC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller 8 User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.
  • Page 31 Related links System BIOS Settings details Boot Settings Network Settings System Information Memory Settings Processor Settings SATA Settings Integrated Devices Serial Communication System Profile Settings Miscellaneous Settings iDRAC Settings utility Device Settings System Security Viewing System BIOS Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system.
  • Page 32 Option Description System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system. Miscellaneous Specifies options to change the system date, time, and so on. Settings Related links System BIOS...
  • Page 33 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. • For the latest information about supported operating systems, go to Dell.com/ossupport. Related links Boot Settings...
  • Page 34 Related links Boot Settings Boot Settings details Viewing Boot Settings Network Settings You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI mode. NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the network controllers handles the network settings.
  • Page 35 UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller handles the network settings.
  • Page 36 Viewing System Security To view the System Security screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 37 Option Description UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are Access accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order. Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to authenticate pre-boot images.
  • Page 38 Steps To enter System Setup, press F2 immediately after turning on or rebooting your system. On the System Setup Main Menu screen, click System BIOS > System Security. On the System Security screen, verify that Password Status is set to Unlocked. In the System Password field, type your system password, and press Enter or Tab.
  • Page 39 In the System Password field, alter or delete the existing system password, and then press Enter or Tab. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab. If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and setup password, a message prompts you to confirm the deletion.
  • Page 40 Related link System Information System Information details The System Information screen details are explained as follows: Option Description System Model Specifies the system model name. Name System BIOS Specifies the BIOS version installed on the system. Version System Specifies the current version of the Management Engine firmware. Management Engine Version System Service Tag Specifies the system Service Tag.
  • Page 41 On the System BIOS screen, click Memory Settings. Related links Memory Settings Memory Settings details Memory Settings details The Memory Settings screen details are explained as follows: Option Description System Memory Specifies the memory size in the system. Size System Memory Specifies the type of memory installed in the system.
  • Page 42 Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 43 Option Description NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default. per Processor Processor 64-bit Specifies if the processor(s) support 64-bit extensions.
  • Page 44 On the System BIOS screen, click SATA Settings. Related links SATA Settings SATA Settings details SATA Settings details The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default.
  • Page 45 Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 46 Option Description OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this Timer option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system.
  • Page 47 Option Description NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1. External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access Connector...
  • Page 48 You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 49 Miscellaneous Settings You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time. Related links Miscellaneous Settings details System BIOS Viewing Miscellaneous Settings Viewing Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: Turn on, or restart your system.

  • Page 50: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related links Device Settings...

  • Page 51: Device Settings

    Device Settings Device Settings enables you to configure device parameters. Related link System BIOS Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities. Related links Boot Manager main menu System BIOS Viewing Boot Manager Viewing Boot Manager To enter Boot Manager: Turn on, or restart your system.

  • Page 52: Pxe Boot

    Related link Boot Manager System Utilities System Utilities contains the following utilities that can be launched: • Launch Diagnostics • BIOS/UEFI Update File Explorer • Reboot System NOTE: Depending on the boot mode selected, you might have BIOS or UEFI Update File Explorer. Related link Boot Manager PXE boot...

  • Page 53: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 54: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 55: Installing The System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 56 Figure 10. Installing the system cover system cover retention screw Related links Safety instructions Removing the system cover Installing and removing system components...

  • Page 57: Inside The System

    Inside the system Figure 11. Inside the system— with internal PERC riser hard-drive backplane cooling fan (6) internal hard drive module power-interposer board power supply processor (2) internal PERC riser Installing and removing system components...

  • Page 58: Cooling Shroud

    Figure 12. Inside the system— with dual riser module and internal PERC riser hard-drive backplane cooling fan (6) internal hard drive module power-interposer board power supply dual riser module processor (2) internal PERC riser Cooling shroud The cooling shroud aerodynamically directs the airflow across the entire system. The airflow passes through all the critical parts of the system, where the vacuum pulls air across the entire surface area of the heat sink, thus allowing increased cooling.

  • Page 59: Removing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 60: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 61 Steps Align the tabs on the cooling shroud with the securing holes at the back of the chassis. Lower the cooling shroud into the chassis until it is firmly seated. Figure 15. Installing the cooling shroud (135 W processor) cooling shroud cooling shroud alignment slot (2) cooling shroud alignment pin (2) Figure 16.

  • Page 62: System Memory

    Related links Safety instructions Before working inside your system Installing the internal PERC riser Installing the dual riser module (optional) After working inside your system System memory Your system supports DDR4 registered DIMMs (RDIMM). NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 2400 MT/s, 2133 MT/s, or 1866 MT/s depending on: •...

  • Page 63: General Memory Module Installation Guidelines

    Table 27. Memory channels Processor channel 0 channel 1 channel 2 channel 3 Processor 1 slots A1 and A5 slots A2 and A6 slots A3 and A7 slots A4 and A8 Processor 2 slots B1 and B5 slots B2 and B6 slots B3 and B7 slots B4 and B8 The following table shows the memory populations and operating frequencies for the supported configurations.

  • Page 64: Sample Memory Configurations

    Advanced Error Correction Code Advanced Error Correction Code (ECC) mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation. The installation guidelines for memory modules are as follows: •...
  • Page 65 System DIMM Size Number of DIMM Rank, DIMM Slot Population Capacity (in (in GB) DIMMs Organization, and Frequency 1R, x8, 2400 MT/s A1, A2, A3, A4 2R, x8, 2400 MT/s A1, A2 2R, x4, 2400 MT/s 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6 2R, x8, 2400 MT/s A1, A2, A3...

  • Page 66: Removing Memory Modules

    System DIMM Size (in Number of DIMM Rank, DIMM Slot Population Capacity (in DIMMs Organization, and Frequency 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, B1, B2, B3, B4, B5, B6, B7 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8 2R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4...

  • Page 67: Installing Memory Modules

    Figure 18. Removing the memory module memory module memory module socket memory module socket ejector (2) Next steps Install the memory module. NOTE: If you are removing the memory module permanently, install a memory module blank. If removed, install the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s).

  • Page 68: Hard Drives

    Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly.

  • Page 69: Removing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Installing A Hot-Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 71: Removing A 3.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Installing A 2.5-Inch Hard Drive Into A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 73: Removing A 2.5-Inch Hard Drive From A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 74: Removing A 3.5-Inch Hard Drive Adapter From A 3.5-Inch Hot Swappable Hard Drive Carrier

    Figure 25. Removing a 2.5-inch hard drive from a 3.5-inch hard drive adapter 3.5-inch hard drive adapter screw (2) 2.5-inch hard drive Next step Install a 2.5-inch hard drive into a 3.5-inch hard drive adapter. Related links Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier Safety instructions Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier...

  • Page 75: Installing A 3.5-Inch Hard Drive Adapter Into The 3.5-Inch Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 76: Removing A Hot Swappable Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 77: Removing The (Optional) 2.5 Inch Internal Hard Drive Carrier

    Steps Insert the hard drive into the hard drive carrier with the connector end of the hard drive facing the back of the hard drive carrier. Align the screw holes on the hard drive with the screw holes on the hard drive carrier. When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
  • Page 78 Figure 29. Removing the 2.5 inch internal hard drive carrier internal hard drive carrier guide internal hard drive carrier handle-lock lock guide hard drive retention screw (8) internal hard drive cage lock guide pin guide slot Next steps Install the 2.5 inch internal hard drive carrier. Reconnect the power and data cables to the internal hard drives.

  • Page 79: Installing The (Optional) 2.5 Inch Internal Hard Drive Carrier

    Related links Safety instructions Before working inside your system Removing the cooling shroud Removing the internal PERC riser Installing the cooling shroud Installing the (optional) 2.5 inch internal hard drive carrier After working inside your system Installing the (optional) 2.5 inch internal hard drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions section.
  • Page 80 Figure 30. Installing the (optional) 2.5 inch internal hard drive carrier internal hard drive carrier guide internal hard drive carrier handle-lock lock guide hard drive retention screw (8) internal hard drive cage lock guide pin guide slot Next steps Reconnect the power and data cables to the internal hard drives. If removed, reinstall the PCIe expansion card riser.

  • Page 81: Removing The (Optional) 2.5 Inch Internal Hard Drive From The Internal Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 82: Installing The (Optional) 2.5 Inch Internal Hard Drive Into The Internal Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 83: Removing The (Optional) 2.5 Inch Internal Hard Drive Cage

    Related links Safety instructions Before working inside your system Removing the (optional) 2.5 inch internal hard drive from the internal hard drive carrier After working inside your system Removing the (optional) 2.5 inch internal hard drive cage Prerequisites Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section.
  • Page 84 Figure 33. Removing the 2.5 inch internal hard drive cage internal hard drive cage guide screw hard drive retention screw (8) internal hard drive cage internal hard drive cage guide slot screw hole on chassis Next steps Install the internal hard drive carrier. Reconnect the FAN1 cable to the power interposer board.

  • Page 85: Installing The (Optional) 2.5 Inch Internal Hard Drive Cage

    Related links Before working inside your system Removing the dual riser module (optional) Removing the internal PERC riser Removing the cooling shroud Removing the (optional) 2.5 inch internal hard drive carrier Installing the (optional) 2.5 inch internal hard drive cage Installing the (optional) 2.5 inch internal hard drive carrier Installing the cooling shroud Installing the internal PERC riser...
  • Page 86 Figure 34. Installing the (optional) 2.5 inch internal hard drive cage internal hard drive cage guide screw hard drive retention screw (8) internal hard drive cage internal hard drive cage guide slot screw hole on chassis Next steps Install the internal hard drive carrier. Reconnect the FAN1 cable to the power interposer board.

  • Page 87: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 88 Steps Remove the fan cable connector from the system board by pressing the release tab on the system board end of the connector, and lifting it away from the system board. Release the cable from the cable holders on the fan bracket. Press the release tab on the cooling fan and lift the fan away from the chassis.

  • Page 89: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 90: Expansion Cards And Expansion Card Riser (Optional)

    Figure 36. Installing the cooling fan cooling fans (6) cooling fan release tab cooling fan cable connector cooling fan connector on the system board NOTE: FAN1 connects to the power interposer board, route the cable behind the internal hard drive cage. Next step Follow the procedure listed in the After working inside your system section.

  • Page 91: Expansion Card Installation Guidelines

    Expansion card installation guidelines Your system supports PCI Express Generation 2 and Generation 3 expansion cards. Use the following table as a guide for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority must be installed first by using the slot priority indicated. Table 32.

  • Page 92: Removing An Expansion Card From The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 93: Installing An Expansion Card On The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 94 For instructions, see the documentation accompanying the card. Open the expansion card retention latch. If you are installing a new card, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system.

  • Page 95: Removing The Dual Riser Module (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 96: Installing The Dual Riser Module (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 97: Removing The Internal Perc Riser

    Removing the internal PERC riser Prerequisites Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If connected, disconnect the cables from the expansion card(s). If required, remove the dual riser module. Remove the cooling shroud.

  • Page 98: Installing The Internal Perc Riser

    Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing an expansion card from the internal PERC riser Removing the cooling shroud Installing the internal PERC riser Installing the cooling shroud Installing an expansion card into the internal PERC riser After working inside your system Installing the internal PERC riser...
  • Page 99 Figure 42. Installing the internal PERC riser internal PERC riser module guide slot on the internal PERC riser (2) internal PERC riser guide pin on the chassis (2) PCIe connector on system board Next steps Reconnect all disconnected cables. Install the cooling shroud. If removed, reinstall the full length expansion card.

  • Page 100: Removing An Expansion Card From The Internal Perc Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 101: Installing An Expansion Card Into The Internal Perc Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 102 Figure 44. Installing an expansion card into the internal PERC riser expansion card guide slot on internal PERC riser expansion card internal PERC riser PCIe connector on internal PERC riser card release tab locking notch on the expansion card Next steps Follow the procedure listed in the After working inside your system section.

  • Page 103: Removing An Expansion Card From The Dual Riser Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 104 Figure 46. Removing a low profile expansion card from the dual riser module dual riser module expansion card retention latch full height and full length expansion card PCIe slot on riser card Figure 47. Removing full height and full length expansion card from the dual riser module dual riser module full height and full length expansion card expansion card retention latch...

  • Page 105: Installing An Expansion Card Into The Dual Riser Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 106 Figure 48. Installing a low profile expansion card into the dual riser module low profile expansion card expansion card retention latch dual riser module Figure 49. Installing a low profile expansion card into the dual riser module dual riser module expansion card retention latch full height and full length expansion card PCIe slot on riser card...

  • Page 107: Remote Management Port Card (Optional)

    Figure 50. Installing full height and full length expansion card into the dual riser module dual riser module full height and full length expansion card expansion card retention latch full height and full length expansion card latch (on cooling shroud) Next steps Install the expansion card riser.

  • Page 108: Removing The Optional Remote Management Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 109: Installing The Optional Remote Management Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 110: Processors And Heat Sinks

    Figure 52. Installing the optional remote management port card remote management port card holder remote management port remote management port card screw (2) remote management port card connector on the system board Next steps If removed, reinstall the PCIe expansion card riser. If disconnected, connect the cables to the expansion card(s).

  • Page 111: Removing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 112: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 113 If you are upgrading your system (from a single processor system to a dual processor system or a processor with a higher processor bin), download the latest system BIOS version from Dell.com/support and follow the instructions included in the compressed download file to install the update on your system.
  • Page 114 Figure 55. Removing a processor socket-release lever 1 pin–1 corner of the processor processor slot (4) processor shield socket-release lever 2 processor socket tab (4) Next steps If you are removing the processor permanently, install the processor blank. Install a processor. Install the heat sink.

  • Page 115: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 116 Figure 56. Installing a processor socket-release lever 1 pin–1 corner of the processor processor slot (4) processor shield socket-release lever 2 processor socket tab (4) Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions.

  • Page 117: Installing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 118 Figure 57. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink on the processor. To install a heat sink of up to 135 W, perform the following steps. Tighten one of the screws to secure the heat sink to the system board. b Tighten the screw diagonally opposite to the first screw that you tightened.

  • Page 119: Power Supplies

    Figure 58. Installing a heat sink (up to 135 W) captive screw (4) heat sink processor socket screw hole (4) Next steps If removed, reinstall the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s). Reinstall the cooling shroud. If required, open the expansion card latch on the cooling shroud to support the full length expansion card.

  • Page 120: Hot Spare Feature

    If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/idracmanuals.

  • Page 121: Installing The Power Supply Unit Blank

    Figure 59. Removing the PSU blank PSU blank PSU bay Next step Install the PSU or PSU blank. Related links Safety instructions Installing an AC power supply unit Installing the power supply unit blank Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay.

  • Page 122: Removing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 123: Installing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 124: Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 125 Remove the internal hard drive carrier. Remove the internal hard drive cage. CAUTION: To prevent damage to the power interposer board, you must remove the power supply module(s) or power supply blank from the system before removing the power interposer board or power distribution board. Steps Remove the power supply module(s) from the back of the chassis.

  • Page 126: Installing The Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 127 Figure 64. Installing the power interposer board FAN1 power connector release latch hook (4) locking slot (4) power interposer board Next steps If applicable, install the PCIe expansion card riser. If applicable, connect the required power or data cables to the expansion card(s). Install the internal hard drive cage.

  • Page 128: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 129: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 130 CAUTION: To prevent damage to the hard drives and hard drive backplane, you must remove the hard drives from the system before removing the hard drive backplane. CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can reinstall them in their original locations.
  • Page 131 Figure 68. Cabling between the hard drive backplane and RAID controller card without any riser modules RAID controller system board backplane SAS A connectors on backplane SAS B connectors on backplane Installing and removing system components...
  • Page 132 Figure 69. Cabling between the hard drive backplane and RAID controller on internal PERC riser and internal hard drive connections internal hard drives (2) internal SATA connector system board SAS A connector on RAID controller SAS B connector on RAID controller backplane SAS B connectors on backplane SAS A connectors on backplane...
  • Page 133 Figure 70. Cabling between the hard drive backplane RAID controller on dual riser module system board RAID controller on dual riser module SAS A connector on RAID controller SAS B connector on RAID controller backplane SAS B connectors on backplane SAS A connectors on backplane Next steps Reconnect the data cable(s) and power cable to the hard drive backplane...

  • Page 134: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 135: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 136: Installing The Left Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 137 Keep the T15 Torx screwdriver ready. Steps Fold the PPID label around the cable. Fold the pull tab close to the connector and guide the connector and pull tab into the channel. Push the cable until the cable passes completely through the channel. Tighten the screws to secure the left control panel to the chassis.

  • Page 138: Removing The Right Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 139 Figure 74. Removing the right control panel right control panel cable connector ZIF connector on the hard drive backplane right control panel cable hard drive backplane screw (3) right control panel chassis Next steps Replace the right control panel. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system...

  • Page 140: Installing The Right Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 141: System Board

    Figure 75. Installing the right control panel right control panel cable connector ZIF connector on the hard drive backplane right control panel cable hard drive backplane screw (3) right control panel chassis Next step Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system...

  • Page 142: Removing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 143 Figure 76. Screw location on the system board screw (9) system identification button Lift the system board and slide it toward the front of the chassis. Installing and removing system components...

  • Page 144: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 145 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Keep the Phillips #2 screwdriver ready. Steps Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 146 Figure 79. Screw location on the system board screw (9) system identification button Next steps Install or connect the following components: internal PERC riser card the expansion card riser(s) heat sink(s) or heat-sink blank(s) processors(s) or processor blank(s) memory modules and memory module blanks cooling fans cooling shroud power supply unit(s)

  • Page 147: Entering The System Service Tag By Using System Setup

    Tag. After the Service Tag is entered, it cannot be updated or changed. Click OK. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals Restoring the Service Tag by using the Easy Restore feature By using the Easy Restore feature, you can restore your Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board.

  • Page 148: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 149 Menu Description Results Displays the results of all tests that are run. Systemhealth Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 150: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 151: System Board Connectors

    Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6. Install the system cover. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Assign a new system and/or setup password. Related links Removing the system cover Installing the system cover...
  • Page 152 Item Connector Description CPU2_PWR_C (P3) CPU2 power connector Int_PCIE_G3_X8 (CPU2) Internal PCIe slot FAN6 Cooling fan 6 connector FAN5 Cooling fan 5 connector A1, A5, A2, A6 DIMMS for CPU1 channels 0&1 FAN4 Cooling fan 4 connector CPU1 Processor socket 1 FAN3 Cooling fan 3 connector PWR_CONN B (P2)

  • Page 153: Troubleshooting Your System

    Troubleshooting your system Safety first — for you and your system NOTE: Solution validation was performed by using the factory shipped hardware configuration. Topics: • Troubleshooting system startup failure • Troubleshooting external connections • Troubleshooting the video subsystem • Troubleshooting a USB device •...

  • Page 154: Troubleshooting The Video Subsystem

    Troubleshooting the video subsystem Check the cable connections (power and display) to the monitor. Check the video interface cabling from the system to the monitor. Run the LCD Built-in Self Test (BIST). If the tests run successfully, the problem is not related to video hardware. Related link Getting help Troubleshooting a USB device...

  • Page 155: Troubleshooting A Nic

    Related link Getting help Troubleshooting a NIC Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic tests. Restart the system and check for any system messages pertaining to the NIC controller. Check the appropriate indicator on the NIC connector: •...

  • Page 156: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 157: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 158: Power Supply Unit Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 159: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 160: Troubleshooting A Drive Or Ssd

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 161: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 162: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 163: Getting Help

    The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback. Getting help...

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