Printer Trouble; Troubleshooting; Printing Problems - Sharp AL-840 Operation Manual

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TROUBLESHOOTING

Some problems in the AL-840 are common to both the copier and printer features, so also
check TROUBLESHOOTING of the copier operation manual.

Printing problems

3
Problem
Printer
driver
cannot be
installed.
Paper does
not feed into
the printer.
The printer
does not
print.
18

PRINTER TROUBLE?

"Copier" in the column "See page:" indicates the description is in the copier
operation manual.
Possible cause
Hard disk free space is not
sufficient for installation of
the printer driver.
The operating system is not
proper.
Paper is not set correctly.
Too much paper in the paper
tray.
The interface cable might
not be connected properly.
The interface cable is
defective.
The port setting is incorrect. Check the printer settings in the
The TD cartridge or drum
cartridge is not installed
properly.
The printer may be
configured incorrectly.
The printer driver may be
incorrectly installed.
Solution
Delete unnecessary files and
application software to increase hard
disk free space. (The driver requires
at least 10 MB free space.)
Use Windows 3.1x, Windows 95,
Windows 98 or Windows NT 4.0.
Insert the paper correctly.
Remove excessive paper from the
paper tray. For envelopes,
transparency film, and labels, feed
one sheet at a time.
Check the interface connection.
Check the cable with a computer and
printer which you know work. If
printing is still not possible, the
interface cable is defective.
Windows Control panel to make sure
that the print job is being sent to the
correct port (for example, LPT1).
Ensure that the TD cartridge and
drum cartridge are installed properly.
Check the application to make sure
that all the print settings are correct.
Reinstall the printer driver software
and try printing a test page.
See
page:
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4
1
Copier*
1
Copier*
2
Copier*
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4
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