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TROUBLESHOOTING GUIDE
If the DVD player does not perform properly when operated as instructed in this Operation Manual, check the player, consult-
ing the following checklist.
Problem
No power
No picture
Distorted picture
Completely distorted picture or
black/white picture with DVD
No sound or distorted sound
No audio at digital output
No DTS audio at analogue output.
No sound and picture
Picture freezes momentarily
during playback
Disc can't be played
No return to start-up screen when disc is removed –Reset the player by switching the player off, then on again.
The player does not respond to
the remote control
Buttons do not work or player stops
responding
Player does not respond to some
operating commands during playback.
DVD player cannot read
CDs/DVDs
NOTES:
Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Operation
Manual for details on correct operations.
•
Playback from a desired track and random playback are not available during program playback.
Solution
–Check if the AC power cord is properly connected.
–Check if the TV is switched on.
–Check the video connection.
–Sometimes a small amount of picture distortion may appear.
This is not a malfunction.
–Connect DVD player directly to the TV.
–Make sure the disc is compatible with the DVD player.
–Adjust the volume.
–Check that the speakers are connected correctly.
–Check the digital connections.
–Check if the audio format of the selected audio language matches
your receiver capabilities.
–Use a DIGITAL AUDIO OUT jack when outputting the DTS audio.
–Check that the VIDEO/AUDIO cable is connected to the correct
device (See Connecting to a TV).
–Check if the INTERLACE/PROGRESSIVE SCAN SELECTOR is set
correctly according to your TV.
–Check the disc for fingerprints/scratches and
clean with a soft cloth wiping from center to edge.
–Ensure the disc label is facing up.
–Check if the disc is defective by trying another disc.
–Aim the remote control directly at the sensor on the front of the player.
–Reduce the distance to the player.
–Replace the batteries in the remote control.
–Re-insert the batteries with their polarities (+/– signs) as indicated.
–To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
–Operations may not be permitted by the disc.
Refer to the instructions of the disc.
–Use a commonly available cleaning CD/DVD to
clean the lens before sending the DVD player for repair.
– 16 –
EN
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