Troubleshooting - Honeywell BW Solo User Manual

18. Troubleshooting

If a problem occurs, refer to the solutions provided here. If the problem persists, contact Technical
Support.
Problem
The detector does not
activate.
The detector enters alarm
mode immediately when it is
activated.
The start-up self-test fails
during one of the checks.
The detector does not display
a normal ambient gas reading
after the activation self-test.
The detector does not
respond to the pushbutton.
The detector does not
accurately measure the gas.
The detector does not enter
alarm mode.
Honeywell BW Solo User Manual
Possible Cause
No battery.
Depleted battery.
Damaged or defective
detector.
Reversed battery.
Sensor needs to stabilize.
Low battery alarm
Sensor alarm
General fault
Alarm setpoints are incorrect.
Target gas is present.
Detector requires calibration
Sensor not stabilized
Battery is depleted.
Detector is performing
operations that do not require
user input.
Detector requires calibration.
Detector is colder or hotter
than the ambient gas.
Sensor filter is blocked
Incorrect setting of alarm
setpoint(s).
Alarm setpoint(s) set to zero.
Detector is in calibration
mode.
Install a battery.
Replace the battery.
Contact Technical Support.
Reinstall the battery correctly.
Used sensor: Wait 60
seconds.
New sensor: Wait 5 minutes.
Replace the battery.
Replace the sensor.
Contact Technical Support.
Reset the alarm setpoints.
Detector is operating properly.
Use caution in suspect areas
Calibrate the detector.
Used sensor: Wait 60
seconds.
New sensor: wait 5 minutes.
Replace the battery.
Pushbutton operation restores
automatically when the
operation ends.
Calibrate the sensor.
Allow the detector to acquire
ambient temperature before
use.
Clean the sensor filter.
Reset the alarm setpoints.
Reset the alarm setpoints.
Complete the calibration.
46
Solution