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Summary of Contents for Server Technology Sentry Global Security Modem
- Page 1 Server Technology Solutions for the Data Center Equipment Cabinet Sentry Global Security Modem - GSM Installation and Operations Manual © 2003-2005 Server Technology, Inc. All rights reserved.
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Page 2: Dangerous Voltage
Life-Support Policy As a general policy, Server Technology does not recommend the use of any of its products in the following situations: • life-support applications where failure or malfunction of the Server Technology product can be reasonably expected to cause failure of the life-support device or to significantly affect its safety or effectiveness. -
Page 3: Table Of Contents
Table of Contents 1: I HAPTER NTRODUCTION Quick Start Guide...2 Technical Support ...2 Equipment Overview...2 2: I HAPTER NSTALLATION Standard Accessories...3 Safety Precautions ...3 Installing the Global Security Modem module...3 Connecting to the Global Security Modem ...3 3: O HAPTER PERATIONS Logging In...4 Initial Configuration...4... -
Page 4: Chapter 1: Introduction
Connect to the Global Security Modem ...3 Technical Support Server Technology understands that there are often questions when installing and/or using a new product. Free Technical Support is provided from 8:30 AM to 5:00 PM, Monday-Friday, Pacific Time. See Technical Support in Chapter 4: Appendices for more information. -
Page 5: Chapter 2: Installation
These instructions apply only to Sentry models designed to be user-upgradeable. Sentry units without a user-removable Modem plate must be upgraded by the factory. NOTE: Server Technology highly recommends the use of a grounding wrist strap while installing the Global Security Modem to avoid damaging any components due to static electricity (ESD). -
Page 6: Chapter 3: Operations
Chapter 3: Operations The Sentry Global Security Modem is a v.92 (56K) data modem and provides out-of-band access to the Sentry Remote Power Manager. The Sentry integrated Modem additionally supports Callback Security and Remote Configuration. NOTE: Sentry RPMs with integrated modems manufactured prior to June 30, 2003 may contain older OEM modem modules. -
Page 7: Commands
The AT#S= command is used to set the Setup password. The password may be 1 to 8 characters and is case sensitive. The default Setup password is ‘MTSMODEM’. NOTE: For security, Server Technology recommends changing the predefined password prior to connection to your network. To set the Setup password: After successfully logging into the modem with the Setup password, type at#s=, followed by the password and press Enter. -
Page 8: Configuring The Country Code
The Sentry integrated Modem is compliant for use per Telecom Certification for the countries listed in the following table. The AT%T19,0, command is used to set the country code. The default value is 34. NOTE: For countries not listed, please contact Server Technology Technical Support. Country Codes... - Page 9 The following command sets the password for memory location 29 to ‘WhOduNnIt’: at#cbn29=WhOduNnIt<Enter> atz<Enter> To verify the configured password: After re-authenticating with the Setup password, type at&v and press Enter. Sentry Global Security Modem Installation and Operations Manual • 7 Operations...
- Page 10 NOTE: Callback Security dial strings may also be configured to allow a user to bypass the stored number with a dynamic entry or make a direct connection without a callback. Server Technology does not recommend the use of these options as they have a negative effect on security for the modem connection.
- Page 11 The AT#CBFR command is used to reset the Callback failed attempts counter. To reset the failed attempts counter: Type at#cbfr and press Enter. Type atz and press Enter to reset the modem with the new settings. Sentry Global Security Modem Installation and Operations Manual • 9 Operations...
- Page 12 When a valid password is provided, OK Connecting is displayed and access to the Sentry is granted. You are given three attempts to enter a valid password. If all three attempts fail, the modem will automatically disconnect. 10 • Operations Sentry Global Security Modem Installation and Operations Manual...
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Page 13: Remote Configuration
The ATS9=0 command is use to disable the ability to remotely configure the Global Security Modem. NOTE: If disabled during a remote configuration session, a local session will be required to re-enable remote configuration. Sentry Global Security Modem Installation and Operations Manual Operations • 11... -
Page 14: Chapter 4: Appendices
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 12 • Appendices 6 4321 EN 55022 FCC Part 15 Canadian EN 55024 GB 4943, GB Installation and Operations Manual Sentry Global Security Modem... -
Page 15: Industry Canada
Since any number of fax software packages can be used with this product, the user must refer to the fax software manual for setup details. Typically the fax branding information must be entered via the configuration menu of the software. Sentry Global Security Modem Installation and Operations Manual AU7-USA-25814-M5-E... -
Page 16: International Modem Restrictions
Also note that some software packages may have features or lack restrictions that may cause the modem to become noncompliant. 14 • Appendices Sentry Global Security Modem Installation and Operations Manual... -
Page 17: Emc, Safety, And R&Tte Directive Compliance
The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing. For correct operation, total of the RN’s of all devices connected to a single line at any time should not exceed 5. Sentry Global Security Modem Installation and Operations Manual Appendices • 15... -
Page 18: Waste Electrical And Electronic Equipment (Weee)
Recycling Server Technology Inc. encourages the recycling of its products. Disposal facilities, environmental conditions and regulations vary across local, state and country jurisdictions, so Server Technology encourages consultation with qualified professional and applicable regulations and authorities within your region to ensure proper disposal. -
Page 19: Appendix B: Warranty, Product Registration And Support
Warranty and Limitation of Liability Server Technology, Inc. agrees to repair or replace Products that fail due to a defect within twelve (12) months after the shipment date of each Product unit to Buyer (“Warranty Period”). For purposes of this Agreement the term “defect”... -
Page 20: Technical Support
RMA#’s are valid for 30 days only from the issue date. Shipping charges for the return of the equipment to Server Technology shall be the responsibility of the customer. For warranty repairs, Server Technology shall assume return shipping charges but for non-warranty repairs, the shipping charges shall be billed. - Page 22 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Server Technology, Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
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