Philips 5813 series User Manual page 56

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• Check if the TV is connected with an
antenna or is using a provider signal. Check
the cable connections.
• Check if the correct source/input is
selected in the sources menu.
Press  Sources and select the
source/input you need.
• Check if the the external device or source
is properly connected.
• Check if the reception is poor.
• Check if the picture is set to a minimal
value. Select Picture style and select a
style and press OK.
 (Home) > Settings > All
settings > Picture > Picture style
• To check if the TV is broken, try to play a
video clip. Press  Settings > Help >
Check the TV.
If the video clip stays black, call Philips. Wait
until the clip ends and select Contact
info in the Help menu. Call the telephone
number for your country.
Sound but no picture
• Change to other video sources and then
change back to current source.
• Select Picture style and select a style and
press OK.
 (Home) > Settings > All
settings > Picture > Picture style
• Restore picture style, select back
to Picture style, then press
style.
• Reset all TV settings, go
to  (Home) > Settings > All
settings > General settings > Reinstall TV.
• Check the connections of the source/input
devices.
Poor reception
If the TV picture is distorted or variable in
quality, the input signal might be poor. A
weak digital signal is seen as a picture that is
breaking up in square blocks and freezes
occasionally. Much sooner than a bad
analogue signal, a bad digital signal will fall
away.
• Check if the antenna cable is properly
connected.
• Large loudspeakers, unearthed audio
Restore
56
devices, neon lights, high buildings and other
large objects can influence reception quality
when you are using an antenna. Try to
improve the reception by changing the
antenna direction or moving devices away
from the TV. Bad weather might deteriorate
the reception.
• Check if all connections, to and from your
devices, are properly connected.
• If reception on only one channel is poor,
fine-tune this channel with Analogue:
manual installation. (Only for analogue
channels)
 (Home) > Settings > Install
Channels > Antenna/cable
installlation > Analogue: manual
installation
• Check if the incoming digital signal is
sufficiently strong. While watching a digital
channel, press  OPTIONS and
select Status and press OK. Check
the Signal strenght and Signal quality.
Poor picture from a device
• Make sure that the device is connected
properly. Make sure that the device's output
video setting is the highest possible
resolution if applicable.
• Restore picture style or change to another
picture style.
Picture settings change after a while
Make sure that Location is set to Home .
You can change and save settings in this
mode.
 (Home) > Settings > All
settings > General settings > Location
A banner appears
If an on screen promotion banner appears
occasionally or the Picture style
automatically switches back to Vivid at
startup, the TV is in Shop location. Set the TV
to Home location for use at home.
 (Home) > Settings > All
settings > General settings > Location
Picture does not fit the screen / Wrong or
unstable picture size / Picture position is
incorrect

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