Epson TM-U590/U590P Operator's Manual

Slip printer micr option included

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slip printer
TM-U590/U590P
Operator's Manual
MICR Option Included
400676902

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Table of Contents
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Summary of Contents for Epson TM-U590/U590P

  • Page 1 TM-U590/U590P Operator’s Manual MICR Option Included 400676902...
  • Page 2 Printer Parts and Labels Front cover Table On/Off switch Paper guide * Slide the paper guide to fit the width of your paper. Labels Ribbon installation label inside front cover CAUTION: Caution labels for drawer kick-out and display module connectors.
  • Page 3: Quick Reference

    Printer Parts and Labels Ordering Ribbons Where to order ribbons. Setting Up the Printer How to set up the printer. Validating and Verifying Checks How to validate and verify checks using the optional Magnetic Ink Character Recognition (MICR) Reader. Solving Problems How to correct problems.
  • Page 4 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by...
  • Page 5: Fcc Compliance Statement

    WARNING The connection of a non-shielded printer interface cable to this printer will invalidate the FCC Verification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
  • Page 6: Declaration Of Conformity

    DECLARATION OF CONFORMITY Product Name: Type Name: These printers conform to the following Directives and Norms Printer M128B Directive 89/336/EEC EN 55022 (1986 and 1994) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1991) Directive 90/384/EEC...
  • Page 7: Emi And Safety Standards Applied

    EMI and Safety Standards Applied The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: North America: CE marking EN55022 EN50082-1 EN45501 Safety Standard: TÜV (EN 60950) EMI: FCC Class A Safety standards: UL 1950-2TH-D3 C-UL...
  • Page 8: About This Manual

    About This Manual Setting Up and Using Chapter 1 contains information on unpacking the printer, and setting it up. Chapter 2 contains information on using the printer. Chapter 3 contains troubleshooting information. Reference Chapter 4 contains specifications. Appendix A tells how to change the DIP switch and Appendix B lists the EPSON Sales Subsidiaries and their addresses.
  • Page 9: Introduction

    Copy printing is possible. High throughput using bidirectional, minimum distance printing. Optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to perform consecutive reading and processing of MICR characters and printing endorsements. EPSON customer display series connection (DM-D102/DM-D203).
  • Page 10: Ordering Ribbon Cassettes

    Ordering Ribbon Cassettes The TM-U590/U590P uses a long-lasting ribbon cassette. To order ribbon cassettes, contact your dealer or your local affiliate. See Appendix B for a list of EPSON subsidiaries with their addresses and telephone numbers. viii Introduction...
  • Page 11: Table Of Contents

    Removing the protective material ........1-2 Connecting the Cables and Grounding the Printer ......1-3 Connecting the Drawer .
  • Page 12 Chapter 4 Reference Information Printing Specifications ..........4-1 Paper .
  • Page 13: Chapter 1 Setting Up The Printer

    (These screws are used only for the serial interface) See the note on page 1-4 for information about the hexagonal lock screws. Note: When you lift the printer, be sure to hold the bottom of the printer to prevent damage. Hexagonal lock screws...
  • Page 14: Removing The Protective Material

    Removing the protective material 1. Open the printer by pulling up on the tab on the front cover. 2. Remove the damper from the printer as shown below. 3. Store the dampers with the other packing materials and use them when transporting your printer.
  • Page 15: Connecting The Cables And Grounding The Printer

    Connecting the Cables and Grounding the Printer You can connect up to five cables to the printer. They all connect to the connector panel on the bottom of the printer, which is shown below: Notes: There are caution labels beside the drawer kick-out connector and the display module connector.
  • Page 16 2. Tighten the screws on both sides of the cable connector. Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm).
  • Page 17: Connecting The Drawer

    Connecting the Drawer WARNING: Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer. CAUTION: Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.
  • Page 18 Drucker beschädigt werden. ACHTUNG: Kein Telefonkabel an die Schnappsteckerbuchse anschließen, da sonst der Drucker und die Telefonkabel besch ä digt werden können. Das Kabel der Lade an die Schnappsteckerbuchse unten am Drucker neben dem Netßzanschluß 1-6 Setting Up the Printer anschlie ß...
  • Page 19: Connecting The Display Module

    The display module can be used only for the serial interface. Grounding the Printer You need a ground wire to ground your printer. Make sure that the wire is AWG 18 or equivalent. 1. Make sure that the printer is turned off.
  • Page 20: Connecting The Power Supply

    2. Connect the ground wire to the printer using the FG screw on the bottom of the printer, as shown. Connecting the Power Supply Use the optional EPSON PS-170 or equivalent power supply for your printer. WARNING: Make sure that you use the EPSON PS-170 power supply or equivalent.
  • Page 21 Do not plug in the power cord. Otherwise you may damage the power supply or the printer. 1. Make sure that the printer’s power switch is turned off, and the power supply’s power cord is unplugged from the electrical outlet.
  • Page 22: Installing The Ribbon Cassette

    1. Be sure the printer is not receiving data when you replace a ribbon cassette; otherwise data may be lost. 2. Turn on the printer and open the front cover by pulling up on the tab on the left side of the cover.
  • Page 23 4. If you are replacing a used ribbon, grasp the end of the tab and remove it from the printer. See the illustration in step 5 for the location of the tab. 5. Turn the ribbon knob two or three times in the direction of the arrow to take up any slack in the ribbon.
  • Page 24: Using The Power Switch Cover

    If you want to use this cover, install it as shown in the illustration below. Self Test The self test lets you know if your printer is operating properly. It checks the control circuits, printer mechanisms, print quality, ROM version, and DIP switch settings.
  • Page 25: Dip Switch Settings

    Press the REVERSE button again to continue the self test. DIP Switch Settings The TM-U590/U590P is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements.
  • Page 26: Removing The Paper Guide

    You can remove it, as described below. 1. Open the printer by pulling up on the tab on the front cover. 2. Slide the table to the left and remove it. 3. Loosen the screws and remove the document table from the printer.
  • Page 27 5. Slide the paper guide to the left to remove it. Paper guide 6. Replace the plate and install the document table. Note: Be sure to keep the paper guide with the manual. Plate Screws Setting Up the Printer 1-15...
  • Page 28: Chapter 2 Using The Printer

    The indicator lights help you monitor the printer’s status. Control Panel Buttons The printer and these buttons will not operate when the cover is open. Also these buttons can be disabled with the ESC c 5 command. FORWARD Press the FORWARD button once to advance slip paper one line.
  • Page 29: Indicator Lights

    POWER The POWER light is on when the printer is on. ERROR The printer is off-line when the light is on (except during paper feed using the FORWARD or REVERSE buttons or during self-test printing). This indicates an error when the light blinks. See Chapter 3 for information on what to do.
  • Page 30: Slip Paper Handling

    Slip Paper Handling Notes: Use only slip paper that matches the printer’s specifications. See Paper Specifications in Chapter 4. Be sure that the slip is flat, without curls, folds, and wrinkles. 1. Send appropriate control commands from the computer. 2. When the SLIP light blinks, insert the slip paper into the slip paper inlet using the right edge of the slip paper inlet as a guide.
  • Page 31: Using The Micr Reader (Option)

    Note: After the slip is detected, the printer moves the slip back and forth to detect the position of the top edge of the slip. If the setting position of the slip is not correct, the printer takes a few seconds to detect the position of the top edge of the slip.
  • Page 32 3. Insert the check straight into the paper inlet, using the right edge of the paper inlet as a guide. 4. Insert the check as far as it will go. The printer will detect the check and start drawing it in.
  • Page 33: Chapter 3 Troubleshooting

    First, turn off the printer and check for a paper jam. (See the paper jam description on page 3-3.) If there is no paper jam, turn off the printer and turn it back on after about 10 seconds. If the ERROR light is still flashing, contact a qualified service person.
  • Page 34 You can print the printer’s interface settings using the self test. If the printer still does not print, contact your dealer or a qualified service person. The printer sounds like it is printing, but nothing is printed.
  • Page 35: Paper Handling Problems

    Do not move the print head carriage. To clear a paper jam, follow the steps below: 1. Turn the printer off and open the front cover. 2. Remove the jammed paper. Cleaning the Optional MICR Mechanism...
  • Page 36 2) Turn off the power switch. 3) Open a front cover(rid). 4) Turn on the power switch while turning on “JOURNAL/ SLIP FEED button. 5) Push “JOURNAL/SLIP FEED” button 3 times. 6) Close a SLIP front cover (rid). 7) Following message will be printed on receipt paper and “SLIP”...
  • Page 37: Explanatin Of A Cleaning Sheet

    9) As a check paper, insert a cleaning sheet into a printer. * Set yellow non-stick side to be upside when cleaning using adhesive sheet. 10) Remove and do a sheet after cleaning sheet discharge. 11) Turn off the power switch.
  • Page 38: Hexadecimal Dump

    During the hex dump all commands except DLE EOT and DLE ENQ are disabled. 5. Open the cover to set the printer off line so that it will print the last line. 6. Close the cover and turn off the printer or reset it to turn off the hex dump mode.
  • Page 39: Chapter 4 Reference Information

    Chapter 4 Reference Information Printing Specifications Paper Printing method: Head wire configuration: Head wire diameter: Printing direction: Number of characters: Alphanumeric characters: 95 Character structure: Character size and printing speed Character structure Character (Horizontal spacing dots vertical (half dots) dots) 3 dots 2 dots Serial impact dot matrix...
  • Page 40: Ribbon Specifications

    Ribbon Specifications Type: Ribbon cassette specifications: MICR Reader (Option) The MICR reader is a factory-installed option. Available fonts: Reading method: Recognition rating: Paper type: 4-2 Reference Information Exclusive cassette ribbon Part number: ERC-31 (P), ERC-31(B) Color: (P) Purple (B) Black Ribbon life: (P) 7,000,000 characters (B) 4,500,000 characters...
  • Page 41: Paper Specifications

    Paper Specifications Paper feed method: Paper feed pitch: Paper feed speed: Friction feed Default 4.23 mm (1/6”) 0.176 mm (1/144”) can be set by a command Approximately 60.3 msec/line (4.23 mm (1/6”) feeding) Approximately 86.4 mm/second (3.4 inches/second) (continuous feeding) Reference Information 4-3...
  • Page 42 Paper Ambient temperature and copy capability Relationship between ambient temperature and number of copies Number of copies Original + 4 copies Original + 1 to 3 copies 4-4 Reference Information Paper type: Normal paper Carbon copy paper Pressure sensitive paper Total 0.09 to 0.36 mm (.0035 to thickness:...
  • Page 43 Copy capability and paper thickness: Backing paper: Copy and original: Carbon paper: Total thickness: Backing paper: Copy and original: Total thickness: Note: When using multi-ply paper that consists of an original and three or four copies, be sure to print with a 9 9 font. If a 7 some characters on some of the copies may not be readable.
  • Page 44 Notes on slip paper The slip paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty. There must be no glue on the bottom edge. Choose slip paper carefully since paper feeding and insertion are affected by gluing conditions (such as glue quality, method, and length) and glue location (see the illustration below).
  • Page 45: Reference Information

    Form stopper position 18.9 38.5 Slip feeding roller position Paper feed direction Area where paper holes are prohibited and reflection rate for the back of paper should be 40% or more. Paper feed direction Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper.
  • Page 46: Electrical Characteristics

    +24 VDC ± 10% (optional power supply: EPSON PS-170) Ripple 300mVpp or less (only when the voltage: printer is used with the MICR reader). Operating: Mean: approximately 1.9A (character font A -N all columns printing) Peak: approximately 8.0A (20 msec) When the print platen is released: 2.0A (200 msec)
  • Page 47 MICR reader mechanism (only when the printer is used with the MICR reader): MTBF: MCBF: 240,000 passes The MICR reader is defined to have reached the end of its life when it reaches the beginning of the Wearout Period. 180,000 hours...
  • Page 48: Environmental Conditions

    Environmental Conditions Temperature: Humidity: Notes: When the temperature is 34°C, the humidity must be 90% or less. When the temperature is 40°C, the humidity must be 65% or less. When the temperture is 45°C, the humidity must be 50% or less. 4-10 Reference Information Operating: 5°...
  • Page 49: Appendix A Dip Switch Setting

    DIP switch. Setting the DIP Switches DIP switch functions Your printer has two sets of DIP switches. The functions of the switches are shown in the following tables. Serial interface specification Set 1...
  • Page 50 • If you turn on DIP switch 2-7 or 2-8 while the printer is turned on, the printer may be reset, depending on the signal state. DIP switches should not be changed while the printer power is on.
  • Page 51: Parallel Interface Specification

    • If you turn on DIP switch 2-8 while the printer is turned on, the printer may be reset, depending on the signal state. DIP switches should not be changed while the printer power is on.
  • Page 52: Changing The Dip Switch Settings

    If you need to change settings, follow the steps below to make your changes: CAUTION: Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer. 1. Make sure the printer is turned off.
  • Page 53 Appendix B Sales Subsidiaries EPSON EPSON AMERICA INC./OEM DIV. EPSON EUROPE B.V. EPSON Deutschland GmbH EPSON U.K. LIMITED EPSON FRANCE S.A. EPSON IBERICA, S.A. EPSON ITALIA S.P.A. EPSON SINGAPORE PTE. LTD. 20770 Madrona Ave. Torrance, CA 90559-2842 U.S.A. Tel : 1-310-787-6300 Fax : 1-310-782-5350 Prof.
  • Page 54 EPSON HONG KONG LIMITED EPSON TAIWAN TECHNOLOGY & TRADING LTD. SEIKO EPSON CORP. KOREA OFFICE EPSON AUSTRALIA PTY. LTD. EPSON HANBAI CO., LTD. TOKYO OFFICE: OSAKA OFFICE: B-2 EPSON Sales Subsidiaries 25/F., Harbor Centre, 25, Harbor Road, Wanchai, Hong Kong...

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