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Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
The power is on, but
the DVD Receiver does
not work.
No picture.
There is no sound or
only a very low-level
sound is heard.
The playback picture is poor.
The DVD Receiver does
not start playback.
Loud hum or noise is
heard.
Cause
• The power cord is disconnected.
• No disc is inserted.
• The TV is not set to receive DVD signal
output.
• The video cable is not connected
securely.
• The connected TV power is turned off.
• The equipment connected with the
audio cable is not set to receive DVD
signal output.
• The audio cables are not connected
securely.
• The power of the equipment connected
with the audio cable is turned off.
• The audio connecting cable is damaged.
• The disc is dirty.
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
• The plugs and jacks are dirty.
• The disc is dirty.
• The speakers and components are
connected poorly.
• The DVD Receiver is located too close
to the TV.
Correction
• Plug the power cord securely into the
wall outlet.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display is
lit.)
• Select the appropriate video input mode
on the TV so the picture from the DVD/
CD receiver appears on the TV screen.
• Connect the video cable into the jacks
securely.
• Turn on the TV.
• Select the correct input mode of the
audio receiver so you can hear the
sound from the DVD Receiver.
• Connect the audio cable into the jacks
securely.
• Turn on the equipment connected with
the audio cable.
• Replace it with new one.
• Clean the disc.
• Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display is
lit.)
• Insert a playable disc. (Check the disc
type, colour system and Regional code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray correctly
inside the guide.
• Clean the disc.
• Press the DVD SETUP button to turn off
the menu screen.
• Cancel the Rating function or change
the rating level.
• Wipe them with a cloth slightly mois-
tened with alcohol.
• Clean the disc.
• Connect the speakers and components
securely.
• Move your TV away from the audio com-
ponents.
37

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