Troubleshooting - Kenmore 565.693 Owner's Manual

TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem.
If the microwave oven still does not work properly, contact the nearest authorized
;ervice center.
TROUBLE
When the oven is
plugged into a wall
)utlet for the first time,
it does not work
properly.
Light reflection around
the outer case.
iCAUSE
REMEDY
• Unplug the oven from the
wall outlet and then plug it
back in.
Noise coming from the • • Clean the turntable roller
turntable when the rest cavity bottom.
oven is turned on.
How are the boil-overs • • Use a larger utensil than
Iavoided, usual for cooking.
Noise coming from the
oven when reducing
)ower.
The microcomputer used in
the oven control may
temporarily become
scrambled and fail to function
as programmed.
This light is from the oven
light located outside the oven
cavity.
Noise occurs when the
tuntable roller rest and cavity
bottom are dirty.
Small utensil is used.
• When cooking with a power
other than P100, the oven
cycle to obtain the lower
power level.
The clicking noise can be
heard when the oven cycles.
This is normal.
• Electrical cord for oven is not
plugged in.
• Door is open.
• Wrong operation is set.
Oven will not start.
E (error) appears in the * Wrong operation is set.
display window.
Arcing or sparking. • Materials to be avoided in
microwave oven are used.
• The oven is operated when
empty.
• Food refuse remains in the
c-avity or inside the cavity is
uncleaned.
• Materials to be avoided in
microwave oven are used.
• Food is not defrosted
completely.
• Cooking time/Cooking power
level is not suitable.
• Food is not turned or stirred.
Unevenly cooked
foods.
• Plug into the outlet.
• Close the door and try
again.
• Check instructions,
(pages 11-17)
• Touch STOP/CLEAR.
• Use microwave-safe
cookware only. (page 7)
• Do not operate with oven
empty.
,• Clean cavity with wet
towel.
• Use microwave-safe
cookware only. (page 7)
• Completely defrost food.
• Use correct time/cooking
power level.
• Turn or stir food.
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