Troubleshooting - TEXA eTRUCK Technical Manual

17 TROUBLESHOOTING

Contact your supplier / retailer about any technical problem that cannot be
resolved by following the instructions below.
The device is connected to the diagnostic socket.
Problem
The red LED blinks 4 times.
Possible Cause
The vehicle is not compatible
with the device.
There is an error condition.
Problem The smartphone does not communicate with the device.
Possible Cause
The vehicle's instrument panel
is off.
The device is not properly
connected and appears as
switched off.
The smartphone's Bluetooth is
not active.
The smartphone is not within
the device's
operating range.
Other
communications interfere with
the signal.
Use the device only on compatible
vehicles.
Carefully disconnect and reconnect
the device.
If the error persists, contact your
Retailer or send a request for
assistance through the function
TEXA iSupport - eTRUCK.
Turn on the vehicle's instrument
panel.
Carefully disconnect and reconnect
the device to the diagnostic socket
making sure it is inserted securely.
Activate the smartphone's Bluetooth
Place the smartphone within the
device's operating range, that is
Bluetooth
inside the vehicle or in its immediate
surroundings.
Wait and try to communicate again.
wireless
If necessary, move the vehicle into
another position.
Possible Solution
Possible Solution
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