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Troubleshooting - NewAir CLEARICE40 Owner's Manual

Countertop clear ice maker
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TROUBLESHOOTING

Problem
The "ADD WATER"
indicator is on.
The "FULL ICE"
indicator is on.
The big reservoir is full
of water, but the "ADD
WATER" indicator is
always on.
No water flow out from
the water separator pipe.
No water in the unit, but
the "ADD WATER"
indicator is not on and
the unit cannot make an
ice cube.
Ice cubes are too weak
and thin.
The ice making cycle is
normal, but no ice is
made.
13
Possible Causes
Lack of water.
There is too much ice.
The water is distillation water, it is too
pure.
The water filler at the bottom of the
water reservoir is blocked and water
cannot enter into the lower water tank.
The hole on the wall of the water
separate is blocked.
The water is not pure enough. It may
be salt water, etc.
The wall of the lower tank underneath
the ice basket is too dirty.
The surrounding temperature is too hot.
The surrounding temperature or water
temperature in the inner tank is too
high.
There is a refrigerant liquid leakage.
The pipe in the cooling system is
blocked.
Solution
Stop the ice maker, fill water from
the top big water reservoir up to
the "FULL" mark, then press the
"ON/OFF" button again to restart
the unit.
Remove the ice from the ice
basket.
Remove ice from the ice bucket.
Clean the water filter.
Use a slim wire to prick each
hole until he water can flow out
easily.
Change to normal potable water.
Salt water is prohibited as it will
damage the unit.
Clean the water tank.
Turn off the unit first, and then
press the "ON/OFF" button again
for more than five seconds to
turn on the unit again. It will
lengthen each ice making cycle
time.
Run the ice maker below 90
and pour cold water into the tank.
Verify by a qualified technician.
Verify by a qualified technician.
o
F

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