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Models:
ST-550T-IPI
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must
be performed by a licensed plumber or gas fitter.
See Table of Contents for location of additional
Commonwealth of Massachusetts requirements.
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.heatnglo.com/translations.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for use
and operation.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
1

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Summary of Contents for HEAT GLO ST-550T-IPI

  • Page 1 Commonwealth of Massachusetts requirements. appliance is not convertible for use with other gases, unless a certified kit is used. Pour demander un exemplaire en français de ce Manuel du propriétaire, visitez www.heatnglo.com/translations. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 2: Congratulations

    BTUH: 00,000 00,000 00,000 00,000 MIN. MIN. INPUT INPUT BTUH: BTUH: 00,000 00,000 00,000 00,000 Serial Serial XXXXXXXX XXXXXXXX ORIFICE ORIFICE SIZE: SIZE: #XXXXX #XXXXX #XXXXX #XXXXX (Serie): (Serie): Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 3: Table Of Contents

    C. Install Support Brackets ......23 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 4 D. Contact Information ......62  = Contains updated information. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 5: Limited Lifetime Warranty

    3 years Firebox and heat exchanger Lifetime All replacement parts 90 Days beyond warranty period See conditions, exclusions, and limitations on next page. 4021-645H 10/15 Page 1 of 2 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 6 THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE. 4021-645H 10/15 Page 2 of 2 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 7: Listing And Code Approvals

    14,700 ST-550T-IPI (0-2000 FT) reproductive harm. For more information go to: www. (NG) CANADA P65Warnings.ca.gov. 18,900 13,200 (2000-4500 FT) 20,000 ST-550T-IPI (0-2000 FT) (Propane) CANADA  18,000 (2000-4500 FT) Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 8: Requirements For The Commonwealth Of Massachusetts

    VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OB- of the installation. STRUCTIONS”. See Gas Connection section for additional Common- wealth of Massachusetts requirements. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 9: User Guide

    • Keep remote controls out of reach of children. • Never leave children alone near a hot fireplace, whether operating or cooling down. • Teach children to NEVER touch the fireplace. Figure 2.1 General Operating Parts Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 10: Blower Kit (Optional)

    • Ensure that the glass is sealed and in the proper position and that the integral barrier is in place. WARNING! Risk of Fire or Asphyxiation! DO NOT op- erate fireplace with fixed glass assembly removed. Figure 2.3 Clear Space Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 11: Lighting Instructions (Ipi)

    For more information go to: www. Propane Installation code, CSA B149.1. P65Warnings.ca.gov. For additional information on operating your Keep burner and control compartment clean. See installation and operating instructions accompanying appliance. refer to www.hearthnhome.com. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 12: After Fireplace Is Lit

    Noise is caused by metal expanding and contracting as it heats up and cools down, similar to Metallic noise the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of the fireplace. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 13: Maintenance And Service

    • Clean glass with a non-abrasive commercially available cleaner. - Light deposits: Use a soft cloth with soap and water - Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer) Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 14: Maintenance Tasks-Qualified Service Technician

    Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided. • Remove all foreign objects. • Verify unobstructed air circulation. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 15 Polish with fine steel wool or replace as required. • Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame- sensing rod. Replace pilot as necessary. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 16: Installer Guide

    (SECTION 8.C) CEILING FIRESTOP ON FLOOR OF ATTIC (SECTION 8.C) OPTIONAL WALL SWITCH GAS LINE (SECTION 11.C) HEARTH EXTENSION SURROUND MANTEL AND MANTEL LEG (SECTION 5.D) Figure 4.1 Typical System Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 17: Design And Installation Considerations

    Manometer Flat blade screwdriver 1/2 - 3/4 in. length, #6 or #8 Self-drilling screws Caulking material (300ºF minimum continuous exposure rating) One 1/4 in. female connection (for optional fan). Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 18: Framing And Clearances

    Due to high temperatures, the appliance should be locat- ed out of traffic and away from furniture and draperies. 36 in. 914 mm ST-550T-IPI 36 in. 914 mm Figure 5.1 Appliance Locations Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 19: Constructing The Appliance Chase

    Floor Flooring Appliance Appliance (Width) (Height) (Depth) (Width) Inches 8-5/8 34-3/4 38-1/8 Millimeters * Adjust framing dimensions for interior sheathing (such as sheetrock) Figure 5.2 Clearances to Combustibles ST-550T-IPI Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 20: Mantel And Wall Projections

    CEILING in inches. AIR SPACE REQUIRED MAX. Figure 5.4 Non-Combustible Zone MIN. TOP OF HOOD OR FIREPLACE OPENING Figure 5.2 Minimum Vertical and Maximum Horizontal Dimensions of Non-Combustibles Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 21: Termination Locations

    Over 18/12 to 20/12 ..........7.5 Over 20/12 to 21/12 ..........8.0 * H minimum may vary depending on regional snowfall. Refer to local codes. Figure 6.1 Minimum Height From Roof To Lowest Discharge Opening Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 22 2 sides beneath the floor. venting system does not meet these requirements. • Vinyl protection kits are suggested for use with vinyl siding. Figure 6.3 Minimum Clearances for Termination Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 23: Continue Adding Vent Components

    (2) sheet metal screws. C. Install Support Brackets Refer to cinch pipe and termination cap installation in- structions. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 24: Vent Information And Diagrams

    SLP48 1219 Length SLP6A 2 - 6 51 - 152 SLP12A 2 - 12 51 - 305 SLP-FLEX-2 SLP-FLEX-3 SLP-FLEX-5 1524 SLP-FLEX-10 3048 Figure 7.2 SLP Pipe Effective Length Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 25: Use Of Flex Vent

    FLEX VENT port to maintain the necessary clearance to combustibles. However, the vent attachment point and the firestop loca- 1 in. CLEARANCE tion are considered to be supports. Figure 7.3 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 26: Vent Diagrams

    See Warning** Note: There MUST be a 25% reduction in total H when using flex vent except when using the simple up and out installation (see Figure 7.3). Figure 7.4 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 27 Note: There MUST be a 25% reduction in total H when using flex vent except when using the simple up and out installation (see Figure 7.3). INSTALLED HORIZONTALLY Figure 7.5 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 28 • When using DVP-TB1 termination cap on top vented fireplaces, a three foot minimum vertical vent section is required before installing first elbow. Figure 7.6 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 29 If the vent configuration has a total vertical of 15-50 feet, an exhaust restrictor may be needed. The exhaust restrictor can be located in the appliance manual bag. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 30 H MAX. =14 ft. (4.6 m) MAX. = 40 ft. (12.2 m) * No specific restrictions on this value EXCEPT V cannot exceed 40 ft. (12.2 m) INSTALLED HORIZONTALLY Figure 7.10 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 31: Vent Clearances And Framing

    * Shows center of vent framing hole for top venting. The center of the hole is one (1) inch (25.4 mm) above the center of the horizontal vent pipe. Figure 8.2 Wall Penetration Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 32: Install The Ceiling Firestop

    Figure 8.3 Installing Ceiling Firestop INSTALL ATTIC INSULATION SHIELDS BEFORE OR AFTER INSTALLATION OF VENT SYSTEM CEILING FIRESTOP CEILING FIRESTOP INSTALLED BELOW CEILING INSTALLED ABOVE CEILING Figure 8.4 Installing the Attic Shield Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 33: Appliance Preparation

    Be sure to maintain all clearances to combustible material. 90º Figure 9.2 Proper Positioning and Leveling of an Appliance Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 34: Installing Vent Pipe

    Use care when removing termination cap from slip pipe. If slip section seals are broken during removal of the termination cap, vent may leak. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 35: Assemble Slip Sections

    • Only outer pipes are sealed, sealing the inner flue is not Figure 10.6 Securing Horizontal Pipe Sections required. • All unit collar, pipe, slip section, elbow and cap outer flues shall be sealed. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 36: Disassemble Vent Sections

    • Caulk the perimeter of the flashing where it contacts the roof surface. See Figure 10.13. • Caulk the overlap seam of any exposed pipe sections that are located above the roof line. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 37: Install Vertical Termination Cap

    See Figure 10.11. • Tighten nut and make sure the collar is tight against the pipe section. • Caulk around the top of the storm collar. See Figure 10.12. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 38: Heat Shield Requirements For Horizontal Termination

    WALL SHIELD FIRESTOP Important Notice: Heat shields may not be field constructed. SLIP SECTION CAN BE EXTENDED INNER VENT SHEATHING OUTER VENT INTERIOR EXTERIOR Figure 10.13 Venting Through the Wall Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 39: Gas Information

    1/2 inch (13 mm) control valve inlet. • If substituting for these components, please consult local codes for compliance. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 40: Electrical Information

    Remove batteries before using the transformer, and unplug the transformer before installing the batteries. Battery polarity must be correct or module damage will occur. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 41 JUNCTION BOX 110-120 VAC TRANSFORMER ORANGE 3 VAC WHITE GROUND TO FIREPLACE PLUG IN CHASSIS WIRES BATTERY PACK (TO BROWN) REMOTE PLUG IN VALVE Figure 12.2 Intellifire Ignition Wiring Diagram with Remote Receiver Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 42: Junction Box Installation

    Figure 12.5 Junction Box Wired to Wall Switch (switch leg) wire, route it through the knockout in the face of the junction box, and connect to the top fan switch connector (1/4 in. male) as shown. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 43: Finishing

    Figure 13.2 Folding Top Flap Step 3. Crease flaps on left and right sides of splatter guard using the scored line as the guide. See Figure 13.2. Figure 13.5 Top slot Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 44 Carefully grab splatter guard on or near the vertical center on the left and right sides. Pull outward gently, but firmly, Figure 13.8 Opening Lower Access Panel taking care not to tear or remove the inserted tabs. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 45: Mantel And Wall Projections

    0 in. High Temperature Sealant (300° F/149° C min.) Top and Side Seal Joint Figure 13.13 Minimum Vertical and Maximum Horizontal Figure 13.15 Noncombustible Facing Diagram Dimensions of Non-Combustibles Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 46: Decorative Fronts

    (Includes 1/8 in. on each side of decorative front) Finishing materials between 1 and 4 inches thick. Figure 13.19 Inside Fit Decorative Front - Chateau and Halston Figure 13.17 Clean Face Decorative Front Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 47: Appliance Setup

    The embers provided should be enough for 3 to 5 applications. • Place Mystic Embers on burner and away from the flames to give the appliance a realistic ash bed. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 48: Install The Log Assembly

    Place Log #2 as shown in Figure 6 using the shoulder bolt as a guide to align the log in the proper orientation to the port pattern on the burner. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 49 The complete log set assembly is shown in Figure 11. See the fireplace Owner’s Manual for instructions on how to place the Mystic Embers and Mineral Wool. Figure 11. Final Presentation 2126-935C Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 50: Fixed Glass Assembly

    Burner 1/8 in. 3/8 in. • Make sure both sides are replaced properly. GLASS ASSEMBLY LATCHES (BOTH BOTTOM AND TOP) Figure 14.3 Fixed Glass Assembly Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 51: Troubleshooting

    Verify module is securely grounded to metal chassis of appliance. d. Module voltage output / Valve/Pilot Verify battery voltage is at least 2.7 volts. Replace batteries if volt- solenoid ohms readings. age is below 2.7. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 52 ON position. If there is no spark at “I” terminal module must be replaced. If there is a spark at “I” terminal, module is fine. Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 53: Reference Materials

    GAS LINE ACCESS LEFT VIEW FRONT VIEW RIGHT VIEW Location Inches Millimeters Location Inches Millimeters 4-1/4 31-1/8 1-1/2 37-5/8 8-3/4 30-1/4 34-1/2 2-1/8 4-1/8 31-1/4 Figure 16.1 See-Through Dimensions Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 54 CHATEAU/HALSTON DECORATIVE FRONTS CHA-32 32-1/16 29-3/8 27-7/16 18-1/8 5-13/16 1-1/8 HAL-32 FOLIO DECORATIVE FRONT 30-15/16 28-9/16 27-1/2 19-15/16 30-1/16 6-1/2 1-5/16 FOL-32 Figure 16.2 ST-550T-IPI Decorative Fronts Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 55 CLEAN FACE DECORATIVE FRONT 30-13/16 23-5/16 26-9/16 18-11/16 25-7/16 3-1/2 4-9/16 CF-32 Figure 16.3 ST-550T-IPI Decorative Fronts Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 56: Vent Components Diagrams

    8-11/16 in. 1-1/2 in. 12 in. 5-1/2 in. 220 mm 38 mm 305 mm 146 mm SLP-WS SLP-FS Wall Shield Firestop Ceiling Firestop Figure 16.4 SLP Series Vent Components Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 57 26 in. 660 mm 2-5/16 in. 14-7/16 in. 59 mm 367 mm DVP-HSM-B SLP-WT-BK Extended Heat Shield Wall Thimble-Black DVP-FBHT DVP-FBHT SL-2DVP SLP90 Figure 16.5 SLP Series Vent Components ASSEMBLY Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 58 13-1/2 in. 4-3/4 in. 343 mm 121 mm 7-3/4 to 10-3/8 in. (197 to 264 mm) SLK-SNKD DVP-FBHT Snorkel Horizontal Termination Cap Termination Cap Figure 16.6 SLP Series Vent Components Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 59 8-1/8 in. 13 in. (206 mm) (330 mm) 15 in. (381 mm) SLP-HRC-SS HORIZONTAL TERMINATION CAP DVP-TB1 DVP-TB1 SL-2DVP SLP90 ASSEMBLY DVP-TB1 HORIZONTAL TERMINATION CAP Figure 16.7 Vent Components Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 60: Service Parts List

    Surround Overlay (contains overlay for top, bottom and sides) SRV2126-FACE SRV2118-170 Thermostat Wire TUP-GBK-12 Touch Up Paint Vermiculite Embers MYSTIC-EMBERS Additional service part numbers appear on following page. 6/18 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 61 2 in Jumper Wire 2012-206 NGK-MS32 Conversion Kit NG LPK-MS32 Conversion Kit Propane Pilot Ori ce NG SRV593-528 Pilot Ori ce Propane SRV593-527 Regulator NG SRVNGK-DXV Regulator Propane SRVLPK-DXF Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...
  • Page 62: Contact Information

    6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7258116, 7322819, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending. 2000-945D Printed in U.S.A. - Copyright 2018 Heat & Glo • ST-550T-IPI • 2126-900 Rev. Q • 6/18...

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