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SBC UNIFIED SGC00116-1 User Manual

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Welcome to
SBC Unified Communications Lite
This guide will help you understand how the
different features of your service work so you can
get the most out of your service.
© 2003 SBC Knowledge Ventures, L.P. All rights reserved. SBC, the SBC logo and other
product names are trademarks of SBC Knowledge Ventures, L.P. and/or its affiliates.
SGC00116-1 (11/03)

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  Summary of Contents for SBC UNIFIED SGC00116-1

  • Page 1 Welcome to SBC Unified Communications Lite This guide will help you understand how the different features of your service work so you can get the most out of your service. © 2003 SBC Knowledge Ventures, L.P. All rights reserved. SBC, the SBC logo and other product names are trademarks of SBC Knowledge Ventures, L.P.
  • Page 2: Table Of Contents

    Welcome to SBC Unified Communications Lite Welcome. Prepare to have your communications life changed. It may sound like a bold statement, but that is what you'll experience when you get to know and understand your new service. You may be thinking that lots of features might take a lot of time to learn.
  • Page 3: Sbc Unified Communications Lite - System Requirements

    SBC Unified Communications Lite – System Requirements Before setting up your SBC Unified Communications (UC) Lite service, your computer needs to meet certain “system requirements.” System Requirements Computer Type MAC’s are not currently supported. To use UC you'll need a Pentium or Pentium-like PC. Computers before Pentiums (such as "486") will not fully work with UC.
  • Page 4: Accessing Your Mailbox From Your Phone Number

    Accessing Your Mailbox From Your Phone Number When you want to check your voice mail, email, or fax messages from the telephone, simply call your access number and follow the prompts. If you are calling from your own phone number, the first time you call in: 1.
  • Page 5: Using Sbc Unified Communications (Uc) Lite

    Using SBC Unified Communications (UC) Lite Upon accessing your UC Lite mailbox, you will be presented with several options of what to do. One option you have is to check for messages. Using the Phone to Check for Messages Log in to your mailbox. You will be advised of how many urgent new messages you have received and then you will be taken to the main menu.
  • Page 6: Sending A Voice Message

    To use the computer to change your Fast Login and PIN Skip options : 1. Log in to your UC Lite mailbox. 2. Click the "Telephone" link on the left-hand side of the page. 3. Click "My Phone Numbers and Greetings.” 4.
  • Page 7: Email Signature

    To use the computer to create a distribution list: 1. Click on the "Address Book" link on the left-hand side of the page. 2. Click the "Add Distribution List" button. 3. Type a name for your list, such as "Soccer Team". 4.
  • Page 8: Mailbox Settings

    Mailbox Settings “ “ T T o o c c h h a a n n g g e e y y o o u u r r m m a a i i l l b b o o x x s s e e t t t t i i n n g g s s , , p p r r e e s s s s 4 4 . . ” ” When calling in from the telephone to access your SBC Unified Communications Lite mailbox, you will have access to the following settings: Distribution Lists, PIN/Login Options, Message Notification settings, and Message Playback Options.
  • Page 9: Key Contact List

    Email Notification Email notification works similar to the alphanumeric pager notification. For email notification you can enter an email address other than your SBC Unified Communications email address to receive notification of new messages in your mailbox. This comes in handy if you want to be notified at your work email address of messages left at home in your UC mailbox. For Email notification, the system sends an email to the designated email address with the message type, message header, date, and time stamp similar to how alphanumeric pagers work.
  • Page 10 Save to My Computer When viewing any of your messages, there is a "Save to My Computer" button near the bottom of the page. Clicking on this button lets you permanently save a copy of the message to your own computer. To permanently save a copy of a message to your computer: 1.
  • Page 11 Alternate ID (Secondary Phone Line) This feature allows a single mailbox to answer calls for different telephone numbers. If you have two phone numbers in your home or two in your office, you can direct all your messages to a single mailbox to make retrieving messages easier.
  • Page 12: Telephone Navigation Map

    Telephone Navigation Map <19> SBC Unified Communications Lite User Guide <20> SBC Unified Communications Lite User Guide...
  • Page 13: Frequently Asked Questions

    Frequently Asked Questions Q: Can I access my mailbox from any phone, or do I have to use my own phone? You can access your SBC Unified Communications Lite mailbox from any touch-tone phone, no matter where you are, at any time of day. You can use your wireless phone, your home phone, your office phone, or any pay phone to access the system.
  • Page 14: Sbc Unified Communications Lite Definition Of Terms (Glossary)

    SBC Unified Communications Lite Definition of Terms (Glossary) Access Number – The telephone number you were given to access your messages over the telephone. Alternate ID – Also referred to as a Secondary Phone Line. An Alternate ID shares the same mailbox as the primary phone line your UC Lite mailbox is associated with.

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