Operation - Panasonic KX-HTS824 Getting Started

6.1.3 Operation

Note
For devices connected to a PBX other than the Main Unit, refer to the Troubleshooting for that PBX.
PROBLEM
Cannot set the IP address,
subnet mask address, and
PBX IP address to the SIP
Phone.
Cannot register the SIP
Phone.
The SIP Phone cannot
connect to the PBX.
The SIP Phone does not
ring.
PROBABLE CAUSE
•
An unusable value is
being set.
•
The necessary
network parameters
are not set to the SIP
Phone.
•
The wrong IP address,
subnet mask address,
PBX IP address, or
default gateway
address was entered.
•
The Ethernet cable is
not connected
correctly.
•
The DHCP server is
not active.
•
The ringer volume is
off.
SOLUTION
•
Set an IP address within the valid range. IP
address of the SIP Phone/PBX: "1.0.0.0" to
223.255.255.255 Subnet mask address: 0–
255.0–255.0–255.0–255 (except 0.0.0.0
and "255.255.255.255")
•
When not using the DHCP Server feature or
an external DHCP server, set the IP
address, subnet mask address, and enter
the PBX IP address. If necessary, also enter
the IP address of the default gateway.
•
When using the DHCP Server feature or an
external DHCP server, enter the PBX IP
address.
•
Automatic registration is only compatible
with KX-HDV series connected to the same
network as the KX-HTS series LAN port.
•
Check each parameter and enter the
correct value.
•
Check the Ethernet cable connections.
•
Restart the external DHCP server.
•
Confirm whether the DHCP Server feature
is enabled.
•
Disable DHCP and re-enter settings as
appropriate.
•
Turn on the ringer volume.
6.1.3 Operation
Getting Started 109