Vudu Service; Vudu Faq - Sanyo NET@ DP47460 Network Manual

VUDU FREQUENTLY ASKED QUESTIONS
For VUDU questions and information:
Call 1-888-554-VUDU(8838) 7:00am-8:00pm PT,
closed Holidays or visit:
http://supports.vudu.com
•
Is VUDU free?
No, a VUDU account will need to be activated
in order to download movies or programs.
Some VUDU apps are completely free of
charge.
•
Do I need a computer to get movies from
VUDU?
There is no need for a computer in order to
watch your FREE movie rental, just an existing
personal e-mail account.
You will need a computer to activate an
account or to edit your existing account's
details, but then VUDU uses your Internet con-
nection to deliver movies straight to your
Sanyo Internet Ready HDTV without the use of
a PC. The only requirements for use of the
VUDU service are a high-speed broadband
Internet connection, and an active account.
•
How does my free trial work?
Your free trial will be credited to your VUDU
account balance. When you watch a movie the
cost of that movie will be deducted from your
free trial credit in your account. Once you have
used up your free trial credit or once it has
expired, VUDU will use the credit card billing
information you have provided to charge any
purchases and rentals going forward.
•
How much does VUDU cost?
One-time movie rentals range from $.99 to
$5.99. Purchased movies range from $4.99 to
$24.99.
•
Can I buy movies or only rent them?
Studios dictate on a case-by-case basis
whether a film is available for rental, purchase,
or both. If you purchase a movie it is stored
permanently on the VUDU server and you will
have unlimited access with no expiration.
•
When I rent a movie, do I have to pay to watch
it more than once?
You can watch a rented movie as many times
as you like within the 24-hour period initiated
by starting to view the movie. You may also
find movies from independent studios that
allow you a 48 hour period to watch the movie.
After the 24-hour period has expired, you may
rent the movie again for a reduced rate.
•
How do I find movies?
VUDU lets you search for movies by title, actor,
or director or browse through genres and spe-
cial collections. You can also filter titles in your
search through criteria like Critics' rating,
MPAA rating, date, and studio. While VUDU's
search engine is state-of-the-art, it's extremely
easy to use.
•
What is HDX?
HDX™ is a 1080p video format that delivers the
highest quality available, a true cinematic
experience with a vividly detailed and virtually
artifact free picture accompanied by high-reso-
lution, immersive sound.
•
The streaming video keeps freezing.
This is due to the source not being able to keep
up with the stream. If the video is freezing, that
means it is still downloading. Pause the video
and give it some time to download before
resuming playback.
www.sanyoctv.com
Need help?
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