Configure a G-240W-C indoor ONT
Figure 70
Table 51
3
7.2.7
The Troubleshooting Counters feature enables service providers and end users to
monitor the performance of their broadband connection.
Tests are run to retrieve upstream and downstream throughput, latency, and DNS
response time. The Troubleshooting Counters window also displays upstream and
downstream packet loss and Internet status.
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PPPoE diagnostics results
Table
51
describes the fields on the PPPoE diagnostics results window.
PPPoE diagnostics results parameters
Field
Description
PON
Reports whether the PON link is up or down
PPPoE
Reports whether the PPPoE IPv4 or IPv6 connection is up, connecting, down, not
configured, or not found
Internet
For each Internet connection, reports whether the connection succeeded, failed (missing
DNS address), or was not found; also reports failures due to packet loss higher than the
threshold of 30
STOP. This procedure is complete.
RG troubleshooting counters
7368 ISAM ONT G-240W-C Product Guide
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Issue: 01