Clearing Service Counter - CAB A2+ User Configuration Manual

6 Service Functions
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6.1.3 Error Messages during the Firmware Update
If an error occurs during the update, one of the following error codes is shown in the display:
Error code
C
H
E
V
P
19
Table
Notice!
i
If an error occurs with a firmware update, the old firmware version is no longer usable.
Restart programming.

6.2

Clearing Service Counter

Access only when service key is inserted!
The printer has total and service counters.
• Total counter: The total counter contains the values for the entire service life of the printer up to now. The values
of the total counter are displayed in the Short status and in the Status print.
• Service counter: The service counter can be reset after more substantial maintenance or repair work with the
service key inserted. Here, it provides information on the printing output since the last reset. The values of the
service counter are displayed in the Status print.
The following data is recorded in both counters:
Data
Operative time
Number of labels
Transfer printing
Thermal printing
Table 20
1. Insert service key into a USB master interface.
Press the menu button.
2.
3. Select Service > Clr. service ctr. menu.
Press the  button.
4.
No appears in the display.
Use the ~ and € buttons to select Yes.
5.
Press the  button.
6.
The data recorded by the service counter is set to the value 0.
The status print can be used to check whether the values were reset. The service counter values are listed in paren-
theses under the total counter values there.
Meaning
Checksum error. /b may have been forgotten in the COPY command or the file is defective.
Header error. /b may have been forgotten in the COPY command or the file is defective.
EPROM could not be cleared.
Programming voltage is too low.
Programming error.
Possible error codes with a firmware update
Description
Printer switch-on time
Number of labels printed
Length of medium printed with transfer printing
Length of medium printed with thermal direct printing
Total and service counter data
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