Troubleshooting - Kenmore 111.72219810 Use & Care Manual

Troubleshooting

Check your problem by using the chart below and try the solutions for each problem . If the
microwave oven still does not work properly, contact the following number for customer
assistance: 1-844-553-6667 press 2.
TROUBLE
Oven will not start
Arcing or sparking
Unevenly cooked
foods
Overcooked foods
Undercooked foods
Improper defrosting
POSSIBLE CAUSE
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Invalid operation settings.
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitable.
d. Food is not turned or stirred.
Cooking time, power level is not
suitable.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven vents are blocked or
restricted.
d. Cooking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
EN-15
POSSIBLE REMEDY
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
a. Use microwave-safe
cookware only. See Safe
and Unsafe Materials.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
a. Use microwave-safe
cookware only. See Safe
and Unsafe Materials.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Use correct cooking time, power
level.
a. Use microwave-safe cookware
only. See Safe and Unsafe
Materials.
b. Completely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
a. Use microwave-safe
cookware only. See Safe
and Unsafe Materials.
b. Use correct cooking time,
power level.
c. Turn or stir food.