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Credit
(CREDIT Key)
You can credit a guest's room or phone bill if the guest makes a pre-payment (deposit) when
checking in or subsequently makes a cash payment to offset some of the charges already in-
curred. A deposit can be entered during the check-in procedure.
If the existing deposit for a room is exceeded when adding items to a room bill an error mes-
sage will be displayed. Similarly, if a deposit is made for phone bills and the bill is approach-
ing this limit, the guest will hear warning beeps when using the phone. (The 'warning thresh-
old' is determined by the call costing feature set up for the system and occurs one billing pe-
riod before the credit limit is reached.) When the credit limit is reached the call in progress is
dropped and no more calls can be made from that extension.
Express Check In
The Hotel application check-in procedure using the administrator's phone involves a number
of separate key presses to enter the required information for a guest (see
press Check-in feature can be used instead to reduce the number of entries required. Only a
room number, type and cost need to be entered for this option.
Message Groups
Extensions can be grouped together in Message Groups (for example, all extensions on the
front desk). If one of these extensions leaves a message waiting indication at another phone
(see Messaging) and that phone returns the call, the call will ring all extensions in the group.
Messaging
Messages can be quickly and conveniently left for guests, if they cannot otherwise be con-
tacted. While on a call, the MSG (Message) or CBK (Callback) option can be selected at the
phone if the call is unanswered.
If MSG is selected, a 'message waiting' key LED or other light on the extension (e.g. a status
indicator light) will flash to indicate that a message is waiting, or a special tone will be heard
when the handset is lifted. The guest can then connect to the extension that left the message
(which may be the front desk or another guest-room). If CBK is selected, the guest phone will
ring the administrator's phone when it becomes free or when it is next used. (See
Groups.)
NOTE: The use of a flashing message light is an optional feature which is available
PMS Reports
You can configure a printer to produce PMS (Property Management System) reports which
show all the activity logged in the system, including items added to or deleted from invoices,
status flags set/changed, phone calls made and so on.
Printer Control
The serial printer connected to the system for printing room bills (invoices) can be configured
to allow printing on separate sheets of paper and on headed paper.
(XCHIN Key)
with selected telephones.
5-3
Check
In). The Ex-
Message
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