Forwarding Calls - Samsung iDCS 500-DCS User Manual

NOTE: To leave the conference, hang up. Control is passed to the next inter-
nal station. If there are no internal stations and you wish to leave outside
lines connected together in a trunk to trunk conference, press the CONF key
plus the CALL button that the call appears on or follow the instructions to
drop a party and use your extension number. When they hang up, the lines
will release automatically. Press CONF to rejoin a trunk to trunk conference.
CONFERENCE SPLITTING
If you are the controlling party of a conference and your keyset has the Auto
Hold feature turned on (see customizing your keyset) and all of the outside
lines involved in the conference appear as buttons on your keyset, you can
split the conference into separate calls as follows:
• Press any one of the outside line buttons. That outside line will remain
steady green to indicate you are still connected to it. All other outside
lines in the conference will be placed on system hold at your keyset. All
intercom callers in the conference will be disconnected. You may now
speak with each caller privately and transfer them as usual or restablish
another conference.

FORWARDING CALLS

You may forward your calls to another station, group of stations or an exter-
nal telephone number. Program a destination for the type of forwarding you
want as detailed below. If you have FWD ALL, FWD BUSY and FWD NO
ANSWER keys, press one to turn that forward feature on. A steady red light
reminds you what forward condition is activated.
You can clear all call forward conditions set at your station by lifting the hand-
set and dialing 600.
FORWARD ALL CALLS
To forward all your calls under any condition to another station:
• Dial 601 plus the extension or group number.
• Receive confirmation tone and hang up.
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press SPK before you begin dialing.
2. The station that receives a Forwarded All call can transfer the call to the
forwarded station. This is useful when you are expecting an important call
but you do not wish to be disturbed by other calls.
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3. When a station user places his/her keyset in Forward All mode and
he/she does not have a FORWARD ALL key, the TRSF key will light to
indicate Forward All has been set and calls to this station have been
transferred elsewhere.
FORWARD BUSY
To forward calls to another station when you are on the phone:
• Dial 602 plus the extension or group number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK before you begin dialing.
FORWARD NO ANSWER
To forward calls to another station when you do not answer:
• Dial 603 plus the extension or group number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK before you begin dialing.
FORWARD BUSY/NO ANSWER
If you have both a Forward on Busy destination and a Forward No Answer
destination programmed, you may set both of these at the same time:
• Dial 604.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK or the MONITOR key if you are using a 7B phone
before you begin dialing.
FORWARD FOLLOW ME
When you want all calls to your extension forwarded to the extension where
you are now:
• Dial 605 plus your extension number.
• Receive confirmation tone and hang up.
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