Troubleshooting; Service Centers - Samsung SPF-105P User Manual

Troubleshooting

This section lists various problems and solutions encountered by users while using the digital photo frame. When encountering a problem,
first check the list below and follow the suggested action if one matches your problem. If the problem still persists, contact or visit the
nearest service center.
Symptoms
The power does not turn on.
It takes a time until an image is
displayed after the power is turned
on.
It takes a time to transit to the
next photo.
I have connected an external
storage device but it is not
recognized.
There is a remaining space in the
Frame Memory but I cannot copy
photos.
I inserted a memory card but it
does not operate.
I connected a USB memory but it
does not operate.
A portrait photo is displayed
rotated to landscape.
No slideshow is played
automatically.
Auto On and Auto Off do not
operate.
The [Button Sound] is set to On
but no button operation sound is
heard.
The icon of the FrameManager is
not displayed.
Troubleshooting
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Causes and Actions
Check the connections for the adapter cable and the power terminal of the
product.
In case the resolution is high or the file size is large, the photo may be
displayed slowly on the screen.
Please check the connection between product and external storage.
Connect to PC and check the operation state.
Create a folder in the Fame Memory and copy your photos.
Check the files of your memory card.
Please try a different storage device.
Check whether [Auto Fit Portrait Photo] of the [Settings-Options] is set to
Activated.
Set [Starting Mode] of [Settings-Preference] to [Slideshow].
If the Auto On and Auto Off are set to the same time, they do not operate.
Check the time settings.
The button sound is not heard when adjusting the volume or the brightness.
Check whether the FrameManager program is installed.
Select Start- Programs - Samsung - FrameManager to restart the
FrameManager.
Terminology

Service Centers

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