Troubleshooting - LG P970 User Manual

Troubleshooting

This chapter lists some problems you might encounter while using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Message Possible causes
There is no SIM card in
SIM error the phone, or it is inserted
incorrectly.
Signal is weak or you're
No network
outside the carrier network.
connection
/ Losing
Operator applied new
network
services.
To change a security code,
you will need to confirm the
Codes do not
new code by re-entering it.
match
The two codes you have
entered do not match.
Not supported by service
An application
provider or registration
cannot be set
required.
Dialling error
Calls not New SIM card inserted.
available
Pre-paid charge limit
reached.
72
Possible corrective measures
Make sure the SIM card is correctly
inserted.
Move towards a window or into an
open area. Check the network operator
coverage map.
Check whether the SIM card is more than
6~12 months old. If so, change your SIM
at your network provider's nearest branch.
Contact your service provider.
If you forget the code, contact your service
provider.
Contact your service provider.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit
with PIN2.