Blackberry TOUR 9630 User Manual
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®
TM
BlackBerry
Tour
9630 Smartphone
© 2009 Sprint. Sprint and other trademarks are the property of Sprint. Other marks are the property of their
respective owners.
6/26/09

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Summary of Contents for Blackberry TOUR 9630

  • Page 1 ® BlackBerry Tour 9630 Smartphone © 2009 Sprint. Sprint and other trademarks are the property of Sprint. Other marks are the property of their respective owners. 6/26/09...
  • Page 2: Table Of Contents

    The BlackBerry Tour 9630 Smartphone ........
  • Page 3 Sending PIN Messages ............22 Contacts .
  • Page 4 BlackBerry 9630 Basics and Shortcuts ........57 Navigating Screens .
  • Page 5: Getting Started With Your Blackberry 9630

    Getting Started With Your BlackBerry 9630 Congratulations on purchasing a BlackBerry This introduces you to Sprint Service and all the features of your new Basics Guide ® BlackBerry device. Whether you are a first-time BlackBerry device user or you are already familiar with BlackBerry device technology, this guide is designed to make getting started as easy as possible.
  • Page 6 Learn how to use your BlackBerry device’s international roaming capabilities,  from inserting a SIM card to making and receiving international calls, in Worldwide Wireless Service Get a brief tutorial on your BlackBerry device’s screen icons, navigation, and keyboard shortcuts in Find answers to some of your questions –...
  • Page 7: Getting To Know Your Blackberry 9630

    Getting to Know Your BlackBerry 9630 The BlackBerry Tour 9630 Smartphone Mute key Play/pause a media file Mute a call Lock key Lock the device/keyboard Left Convenience key Open the voice dialing application Menu key Send key Trackball Alt key...
  • Page 8: Navigating With Your Blackberry 9630

    Navigating With Your BlackBerry 9630 Send key Open the phone Call a highlighted phone number Menu key Open the menu in an application Applications Explore the many useful applications that your BlackBerry Here are a few to get you started: Click Setup Wizard personalize your device, and set up your email address.
  • Page 9 Help to view help topics for your BlackBerry device. * Camera and Video Camera are not available in all BlackBerry Tour 9630 Smartphones. ** Before using the Video Camera, the microSD card must be properly inserted into the media card holder.
  • Page 10: Setting Up Your Blackberry 9630

    Setting Up Your BlackBerry 9630 Set-Up Checklist Setting up your BlackBerry Insert the Battery (page 5). Charge the Battery (page 7). Turn Your BlackBerry 9630 On (page 8). Complete the Setup Wizard (page 8). Connect to the Nationwide Sprint Network (page 9). Set Up Your Sprint Voicemail (page 10).
  • Page 11: Insert The Battery

    Insert the Battery WARNING Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and may be dangerous.
  • Page 12 Insert the battery so that the metal contacts on the battery align with the metal contacts on your BlackBerry device. Slide the metal notches on the battery cover into the slots at the top of the device and push down until the battery cover clicks into place. If the battery is charged, your BlackBerry device should turn on.
  • Page 13: Charge The Battery

    Charge the Battery Connect the small end of the travel charger to the micro-USB port on the side of your BlackBerry device. Depending on the type of travel charger that you received with your BlackBerry device, slide the plug blade attachment into the power adapter or pull the plug blades down. Plug the power adapter into a power outlet.
  • Page 14: Turn Your Blackberry 9630 On

    Note If you install the BlackBerry User Tools CD that was packaged with your BlackBerry device, you can charge  your BlackBerry device by connecting it to your computer. See “Can I charge my BlackBerry device by connecting it to my computer?” on page 67 for more information.
  • Page 15: Connect To The Nationwide Sprint Network

    Read the setup wizard introduction. Click to continue. Next Follow the onscreen instructions to complete the setup wizard. Note For more information about selecting and setting up your email options, please see “Setting Up Email on Your BlackBerry 9630” on page 11. Connect to the Nationwide Sprint Network When you turn on your BlackBerry device by pressing and holding the key (...
  • Page 16: Set Up Your Sprint Voicemail

    Using Your BlackBerry 9630 Without a Wireless Connection When your BlackBerry device is not connected to a wireless network (or if the wireless radio is turned off) you can continue to use features that do not require a connection to a network.
  • Page 17: Setting Up Email On Your Blackberry 9630

    Setting Up Email on Your BlackBerry 9630 Choosing Your Email Setup Option To begin sending and receiving email messages on your BlackBerry device, you must  set up your BlackBerry device with a supported email account (up to 10 supported accounts).
  • Page 18: Using The Blackberry Internet Service Option

    you use this email setup option, you must keep your computer turned on to receive your email messages. Using the BlackBerry Internet Service Option You can set up for email using the setup wizard on your BlackBerry device. To set up for email, you may be required to create a BlackBerry user name and password. The first time that you log in, you can add a supported email address, create a BlackBerry email address, or do both.
  • Page 19: Using The Blackberry Enterprise Server Option

    Follow the onscreen prompts to add an email address and complete the setup. To log out of the email setup website and return to the setup wizard, click Close Using the BlackBerry Enterprise Server Option If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device.
  • Page 20: Finding More Information

    Note When using the BlackBerry Desktop Redirector, your computer must be on and the BlackBerry Desktop Redirector must be active to send and receive messages on your BlackBerry device. Finding More Information See the BlackBerry Internet Service Online Help for more information about adding supported email accounts, creating a BlackBerry email address, or managing email settings and message delivery options.
  • Page 21: Using Your Blackberry 9630

    Using Your BlackBerry 9630 Now that you have your BlackBerry advantage of all the features of your BlackBerry device. This section outlines many of the basic features of your BlackBerry device. For complete details, click your complete user guide on the BlackBerry BlackBerry device.
  • Page 22: Making And Answering Phone Calls

    Making and Answering Phone Calls Making a Phone Call On the Home screen or on the phone screen, type a phone number and press the key ( ). To end the call, press the Send Note Press the Send key on any screen to open the phone screen. Select a contact, call log, or phone number link on any screen and press the key ( ) to make a call.
  • Page 23: Call Waiting

    Call Waiting To answer an incoming call waiting call: When you hear the tone and see the “Waiting Call” message, press the  key ( ) to answer the incoming call and put the other call on hold. Send To switch between calls: Click the trackball and then click Call Forwarding To forward all incoming calls to another number:...
  • Page 24: Making Emergency Calls

    Adding and Changing Call Forwarding Numbers To add a call forwarding number: Press > Press and then click Type a phone number and press the Press and then click To change a call forwarding number: Press > Press and then click Highlight a number and press Change the phone number and press the Press...
  • Page 25: Voicemail

    Enhanced 911 (E911) Information Your BlackBerry device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your BlackBerry device begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
  • Page 26: Entering Text

    Retrieving Your Voicemail Messages You can review your messages directly from your BlackBerry device or from any other touch-tone phone. Using Your BlackBerry 9630 to Access Your Voicemail Messages From the phone screen, press device will dial your voicemail box.) If prompted, enter the passcode to access your voicemail.
  • Page 27: Sending Email Messages

    To type the alternate character on a key, press the example, to type a question mark (?), press the To type a symbol, press the Type the letter that appears below the symbol. To type an accented or special character, press and hold the letter key and roll the trackball left or right.
  • Page 28: Sending Text Messages (Sms)

    Sending Text Messages (SMS) You can send text messages (SMS) to up to 10 recipients. Click Messages Click Compose SMS In the field, do one of the following: Type an email address. Type a compatible phone number (include country code and area code). Type a contact name.
  • Page 29: Contacts

    Contacts Adding Contacts Click ) to display the contacts list, and then press Contacts Click New Contact Type the contact information, click the trackball, and then click Note If you have installed BlackBerry “Installing the BlackBerry Desktop Software” on page 32), you can also add Contacts by connecting your BlackBerry device to your computer and synchronizing with a compatible Personal Information Management (PIM) address book.
  • Page 30: Viewing And Editing Appointments

    Viewing and Editing Appointments Click ) to display the calendar view, and then press Calendar Click the desired calendar view ( Note If you are in Month view, you will need to click on a specific day to view appointments for that day.
  • Page 31: Camera

    Click to rename and save the picture. Camera Status Indicators flash is turned on flash is turned off Note Cameras are not available in all BlackBerry Tour 9630 smartphones. automatic flash mode slow shutter speed Using Your BlackBerry 9630...
  • Page 32: Video Camera

    Click to rename the video. Note Video cameras are not available in all BlackBerry Tour 9630 smartphones. Using Your BlackBerry 9630 ) to launch the Video Camera...
  • Page 33: Going To Web Pages

    Going to Web Pages Click ) to display the browser, and then do one of the following: Browser If a Web address field appears, type a Web address (URL) and press If no Web address field appears, press highlight a Web address and press Tips To insert a period, press the Space key.
  • Page 34: Locking And Unlocking The Blackberry 9630

    Locking and Unlocking the BlackBerry 9630 To lock your BlackBerry device: With a password set and enabled, on the Home screen, click To unlock your BlackBerry device: On the Lock screen, roll the trackball. Click key ( ) or click the trackball. Enter Note When the BlackBerry device is locked, you should be able to make an emergency...
  • Page 35: Inserting A Microsd Card

    Inserting a microSD Card Use an optional microSD media card to extend the memory available on your BlackBerry device for storing your media files such as videos, ring tones, pictures, or songs. Your BlackBerry device comes with a microSD card preinstalled. Note Your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate licenses, if any, for those products or services.
  • Page 36: Location Settings

    Location Settings Your BlackBerry device is equipped with a Location feature for use in connection with location-based services that may be available. Where services are available, the Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911 (where compatible wireless coverage is available and the emergency response center is equipped to process such information).
  • Page 37: Using Bluetooth With Your Blackberry 9630

    Using Bluetooth With Your BlackBerry 9630 Turning the Bluetooth Radio On or Off ® To turn the Bluetooth radio on or off: Click Manage Connections Bluetooth on or off. (A checkmark indicates that Bluetooth is enabled; no checkmark indicates that Bluetooth is disabled.) Pairing With a Bluetooth-Enabled Device From the Manage Connections...
  • Page 38: Installing The Blackberry Desktop Software

    Installing the BlackBerry Desktop Software ® Install the BlackBerry Desktop Software on a computer to allow you to perform any of the following actions: Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your BlackBerry device and your computer. Back up and restore BlackBerry device data.
  • Page 39 Carefully review the terms of the license agreement. If you agree, click the appropriate button to accept the agreement. Enter the requested customer information. Perform one of the following actions: If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your BlackBerry device and your computer, select the then click Next...
  • Page 40: Finding Help With Other Features

    Finding Help With Other Features To access a full list of help topics for your BlackBerry device, click Home screen. To access a list of topics that are associated with the program that you are using,  press and then click To open the main list of topics for all programs, click User Guide The full user guide for your BlackBerry device, can be found on the BlackBerry User Tools...
  • Page 41: Using Advanced Sprint Services

    Using Advanced Sprint Services ® With your BlackBerry device and advanced data services from Sprint, you have access to a variety of entertaining and useful features – only on the Now Network Advanced Sprint service features include: Sprint TV (page 35) Sprint Music (page 36) Pocket Express (page 39) GPS Navigation (page 41)
  • Page 42: Sprint Music

    To access your BlackBerry device’s Sprint TV channels: From the Home screen, click follow the prompts to download it to your BlackBerry device.) Click Sprint TV Sprint Radio channel listings. Browse through the available programming and click a clip or channel to view the program.
  • Page 43: Purchasing And Downloading Music

    Note Use of the Sprint Music Store requires that a microSD card is properly installed in your device. Your BlackBerry device comes with a microSD card preinstalled. See page 29 for details. Your User ID for the Sprint Music Store is your 10-digit wireless phone number. The password may be any 4-digit number.
  • Page 44: Accessing The Music Player

    Playing Music on Your BlackBerry 9630 Music downloaded through the Sprint Music Store may be organized and played using the Sprint Music Store Player tab. Accessing the Music Player From the Sprint Music Store opening page, click the From the Player display, select an option: to select a customized playlist.
  • Page 45: Pocket Express

    Backing Up Your Downloaded Music Files Sprint recommends you back up your downloaded music files to your computer. Although the downloaded files can only be played on your device and on your account, backing them up to your computer lets you access the files in case your microSD card is lost or damaged, or if you install a new microSD card.
  • Page 46 Accessing Pocket Express Information From the Home screen, click Roll the trackball to scroll through categories ( Search Travel Maps Note As they’re highlighted, category names are expanded. For example, when highlighted, the News category becomes Breaking News Photos & Opinion . Within the main category, click on a subcategory or an item to display more information.
  • Page 47: Gps Navigation

    GPS Navigation Sprint Navigation gives you turn-by-turn directions onscreen and over speakerphone. Note Depending on your service plan, Sprint Navigation may require a monthly subscription. Contact Sprint for information and pricing. Getting Started With Sprint Navigation From the Home screen, click The first time you access the service, follow the onscreen instructions to download and register the application.
  • Page 48: Additional Sprint Services

    Additional Sprint Services More advanced services, including NASCAR Sprint Cup Mobile, NFL Mobile Live, Facebook, and Flickr, are available for use on your BlackBerry device. From the Home screen, click the icon for the feature you want to use, such as Sprint Cup Mobile folder).
  • Page 49: Downloading An Item

    Downloading an Item Once you’ve selected an item, click it to view a summary page. To download a selected item: From the information page, click Note If you have not previously purchased an item, follow the prompts to create your purchasing profile.
  • Page 50: Sprint Worldwide

    Sprint Worldwide Your BlackBerry device allows you to roam throughout the world using both CDMA (Code Division Multiple Access) and GSM (Global System for Mobile Communications) networks. (Subject to network availability. For a complete list of countries, visit Note: To use Sprint international roaming services, you must be a current Sprint subscriber. You must also meet international toll authorization and credit requirements to roam in most places outside of the United States.
  • Page 51: Your Sim Card

    Your SIM Card Your BlackBerry device comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, please follow the instructions below. The SIM included contains information specific to your BlackBerry device and should be retained with the device for use on GSM networks.
  • Page 52 Slide the SIM card into the SIM card slot until it stops. Replace the battery and battery cover. (See “Insert the Battery” on page 5.) Sprint Worldwide Wireless Service...
  • Page 53: Activating Global Roaming Mode

    Activating Global Roaming Mode Your BlackBerry device is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA network or GSM network when you travel. You may also set global roaming options by clicking the To set your global roaming options: Click...
  • Page 54: Direct Dial

    Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. International access codes and dialing information are available online at www.sprint.com/sww . To use Plus Code Dialing to place an international call: From the phone dial screen, press Enter the country code, city code or area code, and the phone number you’re calling, and then press...
  • Page 55: Sprint Voicemail Service

    Calling the United States From Another Country To place a call to the United States from another country: If you are on a GSM network, press (The “+” symbol automatically inserts the international access code for the country from which you are calling.) –...
  • Page 56: Accessing Your Voicemail

    Press and click Accessing Your Voicemail New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. You may see “Missed Call” on your screen prior to receiving a message notification. You must call voicemail in order to retrieve messages.
  • Page 57: International Data Roaming

    International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email  and Web browsing when traveling in countries in which Sprint offers data  service. Data services are available on both CDMA and GSM networks; check to determine the services available where you are traveling.
  • Page 58 Select the network that supports Sprint International GSM Data Roaming. (Check www.sprint.com/sww Note: When traveling, it may be necessary to select a new compatible GSM data service carrier each time you enter a new country. Accessing Your Email and Data Services on CDMA Networks If data service is available on a CDMA network, then you only need to set the phone to CDMA;...
  • Page 59: Understanding Status Messages

    Understanding Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Number Not in The number that you entered is not valid.
  • Page 60: Sprint Worldwide Wireless Service

    Service This service cannot be enabled because an incompatible service Conflict has already been turned on. Please Try An error occurred. Note the error code and try again. Again Self Check A fault was detected with your phone. If this error recurs, note the Error error and contact Sprint Customer Service.
  • Page 61: Contacting Sprint

    Contacting Sprint If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: First try powering your device off and then back on; this will force your BlackBerry® device to reregister with the network.
  • Page 62 From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at  1-817-698-4199, option 2 can also be used to contact Sprint Worldwide Customer Support in the following countries: Country Anguilla Barbados Cayman Islands...
  • Page 63: Blackberry 9630 Basics And Shortcuts

    BlackBerry 9630 Basics and Shortcuts Navigating Screens ® Lock the BlackBerry device keyboard Unlock the BlackBerry device keyboard Lock the BlackBerry device Unlock the BlackBerry device Return to the previous screen Return to the Home screen Click an item Select multiple items Switch between programs Turn the BlackBerry device on or off From the Home screen or Applications...
  • Page 64: Typing And Editing

    Typing and Editing Capitalize a letter Insert a period Type the alternate character on a key Insert a symbol Insert an accented character Select text Select characters Copy selected text Cut selected text Paste selected text Cancel a selection BlackBerry 9630 Basics and Shortcuts Press and hold the letter Press twice...
  • Page 65: Fields

    Fields Menus To change values in a field, highlight the field, click the trackball, and click a value. On an option screen, you can also select an option and click the trackball. Click Change Option value. To view a menu, press .
  • Page 66: Status Indicators

    Status Indicators Shift mode Number lock mode Alt mode alarm set missed call count unopened message count missed calendar reminder voicemail message roaming BlackBerry 9630 Basics and Shortcuts sending data receiving data ® Bluetooth paired with Bluetooth device unopened message opened message message with an attachment...
  • Page 67: Battery Status Indicators

    Battery Status Indicators Full battery power Low battery power Charging Battery Tips Try the following tips to extend your BlackBerry device’s battery life: Set the BlackBerry device to turn on and turn off automatically. Turn off the connection to a wireless network when you are not in a wireless coverage area.
  • Page 68: Wireless Network Coverage

    Wireless Network Coverage You must be connected to the Nationwide Sprint Network to begin using many of the  features of your BlackBerry device. To connect to or disconnect from the network, click Manage Connections for the area in which you are using your BlackBerry device. You can use the phone, send and receive email messages, PIN messages, and SMS text messages.
  • Page 69: Shortcuts

    Shortcuts Your BlackBerry device offers a number of keyboard shortcuts to help make navigating your device easier and faster. Phone Shortcuts Open the phone screen or make a phone call End a call Turn mute on or off during a call Turn speakerphone on or off during a call Change the volume during a call Dial a letter in a phone number...
  • Page 70: Browser Shortcuts

    Browser Shortcuts Open a selected link Go to a specific Web page Insert a period in the Web address field Insert a slash mark (/) in the Web address field Go back one page Exit the browser Open the bookmark list Add a bookmark Go down one page Go up one page...
  • Page 71: Message List Shortcuts

    Message List Shortcuts Open a selected message Reply to sender Reply to all Forward message Move to the next unopened message Move down one screen Move up one screen Move to the top of the list Move to the bottom of the list Compose a message Display the phone call log Display the Direct Connect call log...
  • Page 72: Calendar Shortcuts

    Calendar Shortcuts Go to the next day, week, or month Go to the previous day, week, or month Move the cursor horizontally in week view Move the cursor vertically in month view Note For the Calendar shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No .
  • Page 73: Frequently Asked Questions

    Frequently Asked Questions Why does my BlackBerry device not turn on? The power might be off. Press and hold the The battery might not be charged. See “Charge the Battery” on page 7 for more information. Why does my BlackBerry device not charge? A connection might not be complete.
  • Page 74 Why can I not send or receive email messages? Verify that your BlackBerry device is connected to the Nationwide Sprint Network and that you are in a wireless coverage area. See “Connect to the Nationwide Sprint Network” on page 9 for more information. Verify that you have set up a supported email account for use with your BlackBerry device.
  • Page 75 Can I set up for email using both the BlackBerry Enterprise Server and BlackBerry Internet Service? If your wireless service permits email setup using more than one service, first complete the steps in “Using the BlackBerry Enterprise Server Option” on page 13, followed by the steps in “Using the BlackBerry Internet Service Option”...
  • Page 76 Note Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM might invalidate any approval or warranty applicable to your BlackBerry device, might result in the non-operation of the device, and may be dangerous. Where can I download games and ring tones for my BlackBerry device? Ring tones are available by clicking Many third-party vendors offer games, ring tones, and other programs for your BlackBerry...
  • Page 77: Blackberry Internet Service - Frequently Asked Questions

    BlackBerry Internet Service – Frequently Asked Questions How do I change or update the BlackBerry device I want to use with the BlackBerry Internet Service? The BlackBerry Internet Service is associated with your particular BlackBerry device. If you switch BlackBerry devices, you can log in to the BlackBerry Internet Service website at to update the device PIN that is associated with the BlackBerry www.sprint.blackberry.com Internet Service.
  • Page 78: Where Can I Find More Information

    Likewise, email messages that you delete from the BlackBerry device are copied to the Deleted Items folder. Note Depending on your email account type or mail implementation, wireless email reconciliation might not be available for your BlackBerry device. To synchronize personal information management (PIM) data such as contacts, tasks, and appointments, you must install the BlackBerry Desktop Software.
  • Page 79: Sprint Subscriber Agreement: General Terms And Conditions Of Service

     Sprint Subscriber Agreement: General Terms and Conditions of Service Please note these terms may not be the most current version. A current version of the terms is available at our website or upon request. Terms and Conditions Basic Definitions In this document: (1) “we,”...
  • Page 80 Agreement still apply to our Services). You will be provided details on any additional terms with your selection of any bundled Service. Our Policies Services are subject to our business policies, practices and procedures (“Policies”), including, but not limited to, our Privacy Policy and Acceptable Use Policy and Visitor Agreement – both available at our website.
  • Page 81 Our Right To Change The Agreement & Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes, and may provide you notice of non-material changes, in a manner consistent with this Agreement (see “Providing to Each Other Under the Agreement”...
  • Page 82 Credit Checks & Credit Information We agree to provide you Services on the condition you have and maintain satisfactory credit according to our standards and policies. You agree to provide information we may request or complete any applications we may provide you to facilitate our review. We rely on the credit information you furnish, credit bureau reports or other data available from commercial credit reference services, and other information (such as payment history with us) to determine whether to provide or continue to provide you Services.
  • Page 83 unsolicited commercial voice, text, SMS, or other message; (d) to infringe on the copyright of another, or upload or transmit any “virus,” “worm,” or malicious code; or (e) in any way prohibited by the terms of our Services, the Agreement or our Policies. Your Device, Number &...
  • Page 84 Roaming “Roaming” typically refers to coverage on another carrier’s network that we make available to you based on our agreements with other carriers. These agreements may change from time to time and roaming coverage is subject to change. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up.
  • Page 85 for that purpose (for example, with “phone as modem” plans, connection card plans, wireless router plans, etc.). Activation & Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program or other fees to establish or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.).
  • Page 86 transmissions even when responding within 6 seconds of receiving the alert. Walkie-talkie billing methods are subject to change as we introduce new walkie-talkie Services. Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes and megabytes –...
  • Page 87 may charge you, up to the highest amount permitted by law, for returned checks or other payments paid by you and denied for any reason by a financial institution. Acceptance of payments (even if marked “paid in full”) does not waive our right to collect all amounts that you owe us. We may restrict your payment methods to cashier’s check, money order, or other similar secure form of payment at any time for good reason.
  • Page 88: Your Privacy

    prevent legitimate communications and usage – for example, message filtering/blocking software to prevent SPAM or viruses, limiting throughput, limiting access to certain websites, applications or other Data Content, etc. For additional information on what we do to protect our customers, network, Services and equipment, see our Acceptable Use Policy and Visitor Agreement at our website.
  • Page 89: Disclaimer Of Warranties

    structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Device’s location information and use of location-sensitive services. The terms and conditions of any location-sensitive service that you purchase from us may provide more information about how location information is used and disclosed.
  • Page 90 You Agree We Are Not Responsible For Certain Problems You agree that neither we nor our vendors, suppliers or licensors are responsible for any damages resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted calls/messages, etc.);...
  • Page 91 binding, with some exceptions under the Federal Arbitration Act (“FAA”), and judgment on the award may be entered in any court with jurisdiction. We each also agree as follows: (1) “Disputes” are any claims or controversies against each other related in any way to our Services or the Agreement, INCLUDING, but not limited to, coverage, Devices, privacy, or advertising, even if it arises after Services have terminated –...
  • Page 92 Exceptions To Our Agreement To Arbitrate Disputes Either of us may bring qualifying claims in small claims court. In addition, this arbitration provision does not prevent you from filing your dispute with any federal, state or local government agency that can, if the law allows, seek relief against us on your behalf.
  • Page 93 the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any 3rd party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest.
  • Page 94: Legal Notice

    Legal Notice © 2009 Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint.  ® ® ® © 2009 Research In Motion Limited. All rights reserved. BlackBerry , RIM , Research In Motion , and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S.
  • Page 95 ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
  • Page 96 Legal Notice...

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