Table Of Contents; Contents - NEC Express5800/R120h-2M Maintenance Manual

Contents

Manuals ....................................................................................................................................... 2
Contents....................................................................................................................................... 3
Conventions Used in This Document ........................................................................................... 6
Signs and symbols for safety ................................................................................................ 6
Notations used in the text ...................................................................................................... 7
Optical disk drive ................................................................................................................... 7
Hard disk drive ...................................................................................................................... 7
Abbreviations of Operating Systems (Windows) ................................................................... 8
POST .................................................................................................................................... 8
BMC .................................................................................................................................... 8
Trademarks .................................................................................................................................. 9
License Notification .................................................................................................................... 10
Warnings and Additions to This Document ................................................................................ 13
Latest editions ..................................................................................................................... 13
Chapter 1 Maintenance .......................................................................................................... 14
1. Relocation and Storage ...................................................................................................... 15
2. Daily Maintenance .............................................................................................................. 16
2.1 Checking and Applying Updates ................................................................................ 16
2.2 Checking Alerts ......................................................................................................... 16
2.3 Checking STATUS LED ............................................................................................. 17
2.4 Backup ...................................................................................................................... 17
2.5 Cleaning .................................................................................................................... 17
2.5.1
Cleaning the server ....................................................................................... 18
2.5.2 Cleaning the tape drive ................................................................................. 18
2.5.3 Cleaning the keyboard and mouse ................................................................ 18
3. User Support ...................................................................................................................... 19
3.1 Maintenance Services ............................................................................................... 19
3.2 Before Asking for Repair ........................................................................................... 19
4. Collecting Failure Information ............................................................................................. 20
4.1 Collecting Event Logs ................................................................................................ 20
4.1.1
Windows Server 2016 ................................................................................... 20
4.1.2 Windows Server 2012 R2 .............................................................................. 22
4.2 Collecting Configuration Information ......................................................................... 24
4.2.1 Windows Server 2016 ................................................................................... 24
4.2.2 Windows Server 2012 R2 .............................................................................. 25
4.3 Collecting User-Mode Process Dump ....................................................................... 25
4.4 Collecting Memory Dump .......................................................................................... 26
5. Troubleshooting .................................................................................................................. 27
5.1 Problem of Powering On ........................................................................................... 27
5.2 Problem of Installing OS ............................................................................................ 29
5.3 Problem of Starting OS ............................................................................................. 31
5.4 Problem of RAID System .......................................................................................... 33
5.5 Problem of Internal Devices and Other Hardware ..................................................... 35
5.6 Problem of OS Operation .......................................................................................... 53
5.7 Problem of Starter Pack DVD .................................................................................... 54
Express5800/R120h-1M, R120h-2M Maintenance Guide
Contents
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