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Troubleshooting
Problem
Telephone cannot be
switched on
Battery empty
The battery doesn't
charge properly or
the phone sometimes
turns itself off
Usage time of battery
becomes shorter
Charging error—
Temperature out of
range
Charging error—
Wrong charger
Charging error—
Battery defective
Charging error—No
battery icon appears
when charging
Forgot the phone
code or password
36
Possible Solution
Please take out battery and insert again. Then press Power
key to power on the phone.
Charge battery. Check charging indicator on display.
Wipe the charging contacts, both on the phone and on the
battery, with a clear soft cloth.
If the battery time is short, it may be due to the user
environment, a large volume of calls, or weak signals.
Make sure the ambient temperature is right, wait for a while,
and then charge again.
Only use original LG accessories.
Replace battery.
The battery is empty or has been not used for a long time.
It may take a while before the battery icon appears on the
screen.
The default phone code is "0000".
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