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AMX SVSI N1133 MPC Quick Start Manual page 2

Svsi n1000 mpc series

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NOTE: N1000 MPC units force HTTPS connections, so your web browser may give you a
security warning. N-Able on Windows will ask you to download OpenSSL for Windows to
connect HTTPS.
Basic KVM Setup (N1133/N1233 models only)
The N1133 Encoders and N1233 Decoders are KVM-capable. By default, USB
connections are enabled and configured to follow video switching. Follow these steps
for basic KVM setup. To learn about some of the more advanced KVM capabilities, see
the section Advanced KVM Setup (with added security features).
1.
On the N1133 Encoder, connect the USB Mini-B port (designated by a laptop icon)
to the computer to be controlled.
2.
Connect the computer's video output to the Encoder's HDMI IN port.
3.
On the N1233 Decoder, connect the HDMI OUT to the display.
4.
Connect a USB keyboard and mouse to the Decoder's USB Standard-A ports (they
can be plugged into either port).
NOTE: For wireless devices, simply plug the wireless signal receivers into these
ports. For keyboard and mouse combos (with a single connection) use the
keyboard port.
5.
Using N-Able, click the Unit Management tab.
6.
Click the Auto Discover button to discover your new devices (if you have not
already done so).
7.
Once discovery is complete (and you see the new units listed in N-Able), click the
Video Matrix tab.
8.
On the matrix, click the common cell for the desired Encoder/Decoder streaming
combination. See the screen shot below for an example.
9.
Click the Take button to make the change to your matrix. The radio button turns
green to indicate the connection was successful.
Enabling this cell causes
Conference Room Decoder to listen
to Conference Room Encoder.
FIG. 2
CREATING STREAMING COMBINATIONS
Video/USB Switching Options
USB Follows Video: By default, units can be switched using N-Able without modifying
the configuration. When you switch video streams (using the matrix as shown above)
the USB functionality will follow the video.
Independent USB Switching: Use N-Able's USB Matrix tab to switch USB control
(without affecting video).
Independent Video Switching: To switch video streams without affecting USB control,
first select N-Able > Settings from N-Able's main menu. When the N-Able Settings
dialog box is displayed, disable the USB follows Video switching for KVM units. Now
you can use the Video Matrix to switch video streams only.
Advanced KVM Functionality: To have the ability to use KVM hotkeys for switching, KVM
Advanced Settings must be enabled on the individual unit (select KVM from the top of
the unit's web interface). The next section discusses these settings in more detail.
Advanced KVM Setup (with added security features)
You can configure devices for more advanced KVM operation on the Encoder and
Decoder KVM pages. To access these pages, double-click the unit's name in the matrix
and click KVM at the top of the Settings page (see below).
SELECTING THE KVM PAGE
FIG. 3
NOTE: Many of these options are easier to manage in N-Able's KVM Wizard (especially in
large configurations). Select Tools > KVM Wizard from the N-Able main menu to access
the wizard.
© 2016 Harman. All rights reserved. Modero, AMX, AV FOR AN IT WORLD, HARMAN, and their respective logos are registered trademarks of
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AMX does not assume responsibility for errors or omissions. AMX also reserves the right to alter specifications without prior notice at any time.
The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.
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AMX (UK) LTD, AMX by HARMAN - Unit C, Auster Road, Clifton Moor, York, YO30 4GD United Kingdom • +44 1904-343-100 • www.amx.com/eu/
Last Revised: 1/2016
Click Take to apply changes.
The following table describes some of the more advanced functionality. It is important
to note that many of these options only appear on the KVM page when USB is enabled
as well as KVM Advanced Settings.
Options
Descriptions
Permission Levels
This feature determines which Decoders can communicate
with which Encoders. A Decoder must have a permission
level that is equal to or greater than the Encoder in order for
communication to be successful.
KVM Encoders table
Use the KVM Encoders table (on the Decoder's KVM page)
to:
• Let the Decoder know the Encoder passwords it needs to
establish communication.
• Assign Encoder hotkeys.
• Add/remove Encoders from the Decoder's list.
Passwords
By default, KVM streams are encrypted with a common
password. You can change the password on the Settings
page of the Encoder. If you change Encoder passwords, you
will need to supply the new information to the Decoders to
allow communication to continue.
A Decoder only receives password information for the
Encoders on the network that have been associated with
that Decoder as mentioned previously.
Hotkeys
To use hotkeys for easy switching, enable KVM Directory
Screen Enable on the Decoder's KVM page. You can now
access the KVM Directory Screen at any time by pressing the
<Scr Lk> button twice on the keyboard connected to the
Decoder. This screen displays all Encoders associated with
that Decoder (and their corresponding hotkey).
Import and export KVM CSV
Multiple Encoders and Decoders can be configured from a
files.
single CSV file (which is generated using the KVM Wizard in
N-Able). Once all changes are made, upload the file to each
unit using its KVM page.Click the Choose File button,
browse to the CSV file you exported from the wizard, and
click the Upload button.
Warning! You must assign KVM passwords to your Encoders and Decoders (as well as
change the default login password from admin/password) in order for your system to
be secure.
Troubleshooting Guidelines
Problem
Possible Solution
Video is not
• Verify that the Encoder TX Enable setting is turned on.
transmitting.
(Encoders ship from the factory with their video output turned
off by default.)
Local Play graphic is
• Verify Decoder is assigned to view a valid stream in the N-Able
displayed.
matrix.
• Verify Decoder is currently in live play mode (black text on
matrix view).
• Verify network is properly configured and set up. If needed,
connect Encoder directly to Decoder to verify network issues.
Host Play graphic is
• Verify Encoder is in live play mode (black text in matrix).
displayed.
• Verify source is attached and is outputting a valid signal (HDMI
LED on Encoder is on).
Unsupported
• Change source resolution to a valid resolution (try 720p60).
Resolution graphic is
• Verify cabling is correct.
displayed.
Copy Protected Content
• Contact technical support.
screen is displayed.
Black screen/no
• Set Decoder to local play. If the local play graphic does not
graphic is displayed.
appear, check the display input settings and cabling.
• If local play appears, set Decoder to live play and verify network
is configured properly.
No audio is detected.
• If there is no audio on all Decoders, verify audio settings are
correct on Encoder.
• If there is no audio on a single Decoder, verify audio settings are
correct on Decoder.
Please contact SVSI technical support at svsisupport@harman.com or 256.461.7143
(x9900) for assistance with any installation issues.
800-1001
REV: A

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