Panasonic KX-TGP550 Configuration Manual
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Also See for KX-TGP550:
- Manual (12 pages) ,
- Admin manual (7 pages) ,
- Controls and features (3 pages)
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Panasonic KX-TGP500 and KX-TGP550:
(Even though the Base supports up to 6 Handsets, these are ONLY able to support 3 Simultaneous calls)
Above is the image if a Panasonic KX-TGP500,
these Do NOT have an attached Corded Base
Handset. Note the KX-TGP500 will be missing
the option to configure a Base Handset.
How to Configure Panasonic KX-TGP500 and KX-TGP550:
Connect you Panasonic KX-TGP5XX to the power and network using the LAN port on the Base. You will then need to
locate the "ALL" button on the Base. Once Located you will want to register your Handsets to the base following the
below instructions:
1. Press the "ALL" button on Base and hold for 4 Seconds
2. After hear the beep you will press the "OK" softkey on handset (Some firmware or models may require a PIN this
will be 0000)
3. After the handset completes its registration to the base it will beep
4. The Base status light should turn Green and the handset should show the Date/Time (May not be correct)
To De-Register Handsets use the following steps:
1. Press Menu
2. Select Initial Settings
3. Select Registration
4. Select Deregistration and enter the 3 digit code that appears on the screen, then Press OK
5. Now you will be able to Select the Handset to Deregister
6. When prompted to Erase, Select Yes
7. If successfully deregistered you will see, "Press ALL on base 4sec. Then press OK"
8. Repeat these steps as needed for each handset.
Above is the image if a Panasonic KX-TGP550,
these DO have a Base Corded Handset
attached, and will allow for the Base
Handset to have a separate Line configured
to it.
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Related Manuals for Panasonic KX-TGP550
Summary of Contents for Panasonic KX-TGP550
- Page 1 How to Configure Panasonic KX-TGP500 and KX-TGP550: Connect you Panasonic KX-TGP5XX to the power and network using the LAN port on the Base. You will then need to locate the “ALL” button on the Base. Once Located you will want to register your Handsets to the base following the below instructions: 1.
- Page 2 To begin configuring your Panasonic KX-TGP5XX for use on Voice Services network, you will need to enable the graphical user interface. For this, do the following: 1. Press the Menu on Base 2. Select IP Service 3. Select Network Setting 4.
- Page 3 Instead of logging in with admin/adminpass you will need to reboot the phone and turn on the web in the handset again and login using super user login customerserviceid/cspass. You will get a “403 Forbidden error” if you just log out and try to log back with these credentials. It is important to reboot and enable the web UI again.
- Page 4 Now update and configure the Time Adjust Settings, the Time Zone setting will be dependent on your region. You will enter the NTP Server Address = pool.ntp.org (Match all other settings with that of the picture below based on your time zone) After you log in, you will need to navigate to the VoIP Tab Page.
- Page 5 *** Note: All ports will be 5060 accept the Source Port which will be 5xxx (xxx is equal to the ext #) *** Make sure all the fields in orange are completed (Each Line should have its own configuration):...
- Page 6 *** Note: The SIP Source Port will be 5xxx, the xxx will be the Ext number in this case Ext 102.
- Page 7 *** If you MISS or DO NOT complete all fields in Orange it will cause one way audio or inbound and/or outbound call failure issues. This is a Critical step and needs to be followed closely. After you have it looking like this, click the Save button. The device will then attempt to register. If registration was successful, you should see a red “Complete”...
- Page 8 Still under the VoIP Tab, click the “Line 1” and update the CODEC and DTMF Settings (Repeat as needed for each Line):...
- Page 9 Handset you will make the following changes. *** NOTE: Only KX-TGP550 will have a Base Handset option meaning unlike the Panasonic 500 the Panasonic 550 has a CORDED handset attached to it which will need its own DID and line configuration.
- Page 10 The final step is to configure your voicemail number, which is the phone’s direct number. Go to the Telephone Tab, and make the changes in the boxes below. It will look like this but with the number that is currently assigned to your phone: MUST now restart the Base, using the Web Interface.
- Page 11 Once the Base completes the restart, make sure to verify the VoIP Status under the Status Tab > VoIP Status. *** If the lines do not show “Registered” you may have to Reset the Base and start over. If it is showing “Registering” this indicates information was saved or incorrectly entered and is preventing the phone from registering.
- Page 12 To Reset the Base this is done under the Maintenance Tab > Reset to Defaults Now you are good to go! Contact technical support if you need to obtain the list of ports and IPs which have to be allowed on your gateway/firewall.