Primex XR Troubleshooting Manual

Wireless tone generator bell & tone scheduling 72mhz synchronized time solution

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Page 1 Wireless Tone Generator - Bell & Tone Scheduling Troubleshooting Guide ©2018 Primex. All Rights Reserved. The Primex logo is a registered trademark of Primex. All other trademarks are the property of their respective owners. 6/7/2018 Primex, Inc..| 965 Wells Street | Lake Geneva, WI 53147 | www.primexinc.com | Phone: 1-262-729-4853...
Page 2: Table Of Contents
CONTENTS Wireless Tone Generator Troubleshooting Bells are Not Ringing Per Schedule Bell Tones are Not Going Off Power failure - Wireless Tone Generator Power Outage Transmitter Loses Power & Wireless Tone Generator Does Not Support Wireless Tone Generator - Bell & Tone Scheduling Troubleshooting Guide...
Page 3: Wireless Tone Generator Troubleshooting
PA or bell systems. A precise schedule of the tones is created with the Primex Event Scheduler Pro software, which is a Windows- based application. Once the schedule is created, it's then downloaded to the Transmitter. Schedules are stored in the Transmitter’s memory and can be easily changed in the future by using the software.
Page 4: Bells Are Not Ringing Per Schedule
Bells are Not Ringing Per Schedule Problem Wireless Tone Generator is setup correctly, downloaded a schedule to the Transmitter, and bells did not ringing per downloaded schedule. Cause The Wireless Tone Generator receives event data from the Transmitter. The process can take up to 20 to 30 minutes for this to occur, which is dependent on how many schedule IDs are in use.
Page 5: Bell Tones Are Not Going Off
4. If it does not ring, can you hear a click signifying the relay is trying to change state? If it does not ring, contact Primex. It may be required to try shorting the wires on the terminal to verify if it's the external circuit or the relay.
Page 6 4. If it does not ring, can you hear a click signifying the relay is trying to change state? If it does not ring, contact Primex. It may be required to try shorting the wires on the terminal to verify if it's the external circuit or the relay.
Page 7: Power Failure - Wireless Tone Generator
Power failure - Wireless Tone Generator Symptoms Wireless Toner Generator experienced a power failure. Problem Power failure at facility or power interrupted to device. Analyze A Wireless Tone Generator automatically restarts after a power failure. Upon restart, it returns to its normal operating condition.
Page 8: Power Outage
Power Outage Problem Wireless Tone Generator loses power during a power outage. Cause Power failure at facility or power interrupted to device. Solution During a power outage, the Wireless Tone Generator does not operate. It has a battery backup that stores information in its non-volatile memory.
Page 9: Transmitter Loses Power & Wireless Tone Generator Does Not
Transmitter Loses Power & Wireless Tone Generator Does Not Problem Transmitter loses power, but the Wireless Toner Generator does not lose power. Cause Power interrupted to Transmitter. Solution Although the Transmitter experienced a power loss, the Wireless Tone Generator will continue normal operation using its own internal clock and schedule.
Page 10: Support
Ensuring our customers experience excellent service is of utmost importance to Primex. Our network of Certified Sales and Service Partners offer technical support services for Primex products. If you have purchased Primex products or have a service agreement with a Primex Partner, they are your primary contact for all Technical Support inquires.

Primex XR Troubleshooting Manual

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