The following table contains information about common issues you might encounter and the
The power hub gets unusually hot
when placed inside the pocket/bag.
The power bank battery power gets
drained too fast.
The battery-status light does not
• Unplug the power output cable immediately.
• Take the power hub out of your pocket/bag
immediately. Then let it cool down.
When connecting to a mobile device, close
applications you are not using or set the device to
• Check if the power bank is out of battery power.
Charge the power bank.
• If the problem persists, contact Dell or your
dealer for technical assistance.