What Your 5 Year Warranty Means; Service Support; Accessories & After Sales Parts; Faq/Troubleshooting - Workzone Titanium DBAF50/40 Instruction Manual

What your 5 year warranty means

Great care has gone into the manufacture of this product and it should
therefore provide you with years of good service when used properly.
In the event of product failure within its intended use over the course of
the first 5 years after the date of purchase, we will remedy the problem
as quickly as possible once it has been brought to our attention. In the
unlikely event of such an occurrence, or if you require any information
about the product please contact us via our after sales support services,
details of which can be found in this manual and on the product itself.
After Sales Support TEL: 1800 909 909

Service Support

If you have any issues with the operation of your product, please call us on
1800 909 909 for advice, or email us at help@powertoolsupport.com
Accessories and After Sales Parts
The following is available for purchase by visiting https://help.tools/ or
calling our customer service hotline on: 1800 909 909
1. Various staple size cartridges
Replacement nails and staples for use with the Brad Nailer / Stapler
can be purchased at most local hardware stores under various different
brands. Ensure the specification of the Nails / Staple does not exceed
the maximum capacity of this product (Max nail length / type: 50mm,
18 gauge brad nail and Max staple length / type: 40mm, 18 gauge light
duty staple).
AFTER SALES SUPPORT
1800 909 909 (toll free)
2. Various nail size cartridges
28
e-mail: help@powertoolsupport.com
MODEL No.: DBAF50/40 • 61420 • 07/2018

FAQ/Troubleshooting

Problem
Possible Cause
Safety Striker Pin (1) Low on staples or nails.
does not depress
Safety Striker Pin (1) is jammed.
fully and unit not
operating.
Brad nailer / stapler Nail / staple is too long for the
operates properly contact surface.
but nails / staples
Depth adjustment wheel (3) not
not firing in full
set properly
depth.
Brad nailer / stapler Depth adjustment wheel (3) not
operates properly set properly.
but nails / staples
firing too deep.
Brad nailer / stapler Nails / staples are incorrect size.
jams frequently.
Nails / staples are damaged.
Magazine is loose or dirty.
Brad nailer / stapler Nail / staple is jammed.
stops and LED light
is flashing red
Brad nailer / stapler Battery low on charge.
stops and LED
light is red (but not
flashing).
Brad nailer / stapler Brad nailer / stapler has over-
stops and LED light heated / overloaded.
is flashing green.
Brad nailer / stapler No nails / staples loaded.
stops and LED light
is green (but not
flashing)
* Battery and Charger not included with this product
For further inquiries or issues associated with your Brad Nailer / Stapler, call our
Customer Service on 1800 909 909 or email us at help@powertoolsupport.com
AFTER SALES SUPPORT
1800 909 909 (toll free)
Solution
Re-install nails / staples into magazine.
Remove battery and clean any debris from
the magazine or around the safety striker
pin (1).
Use appropriate size nail / staples.
Adjust the depth adjustment wheel (3)
to an increased driving depth.
Adjust the depth adjustment wheel (3)
to an decreased driving depth.
Check nail / staple size.
Replace the nail/s / staple/s.
Secure magazine.
Clean magazine.
Refer to page 25 for fixing jams.
Charge battery.
Refer to page 26 for treating overload
condition.
Install nails / staples
29
e-mail: help@powertoolsupport.com
MODEL No.: DBAF50/40 • 61420 • 07/2018