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Troubleshooting; Common Symptoms - Dell PW7018LC User Manual

Notebook power bank plus usb-c 65wh
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Common symptoms

The following table contains information about common issues you might encounter and the
possible solutions.
Common symptoms
The power bank gets unusually hot
when placed inside the pocket/bag.
The power bank battery power gets
drained too fast.
The battery-status light does not
turn on.
Possible solutions
· Unplug the power-out cable immediately.
· Take the power bank out of your pocket/bag
immediately. Then let it cool down.
When connecting to a mobile device, close
applications you are not using or set the device to
airplane mode.
· Check if the power bank is out of battery power.
Charge the power bank.
· If the problem persists, contact Dell or your
dealer for technical assistance.

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