The following table contains information about common issues you might encounter and the
The power bank gets unusually hot
when placed inside the pocket/bag.
The power bank battery power gets
drained too fast.
The battery-status light does not
· Unplug the power-out cable immediately.
· Take the power bank out of your pocket/bag
immediately. Then let it cool down.
When connecting to a mobile device, close
applications you are not using or set the device to
· Check if the power bank is out of battery power.
Charge the power bank.
· If the problem persists, contact Dell or your
dealer for technical assistance.