Troubleshooting - D-Link DHP-600AV User Manual

Section 4 - Troubleshooting
This section provides solutions to problems that can occur during the installation and operation of the DHP-600AV. Verify
connectivity by checking the LEDs for solid link lights on the device (Please refer to
the following descriptions if you are having problems.
1. The Power LED is off:
Please make sure that power to the electrical outlet is on, and you have not plugged the DHP-600AV into an
extension cord, power strip, or surge protector.
2. I can't connect to my network via the Powerline device (Powerline LED is off):
Check that all of your Powerline devices are using the same encryption key. To be sure, press the Simple Connect
button on each device for ten seconds to return the adapter to its factory default settings.
3. The network connection is slow (Powerline LED is amber or red):
You can relocate the Powerline devices closer together to improve performance.
4. I can't get an Ethernet connection working through the DHP-600AV (Ethernet LED is off) :
Check your Ethernet cables and make sure they are plugged in securely; then reset all of the adapters and run
through the setup process again.
D-Link DHP-600AV/DHP-601AV User Manual

Troubleshooting

on page 8 for more details). Read
LEDs
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