Diagnostics; Malfunctions - Bosch WKD28350GB Repair Instructions

4

DIAGNOSTICS

4.1

Malfunctions

Fault
Door cannot be opened
No spin cycle
Fluff formation after drying in the
door area
815_58300000146136_ara_en_b.doc – 12.04.10
Cause
Appliance not switched on
Temperature higher 60 °C (3)
NTC defective
Water level too high (level?) (3)
Water level sensor defective
Speed too high
Tachogenerator signals speed of
the drum over 60 1/min
Door lock defective
No draining – pump or drainage
hose blocked
No draining – pump defective
Drive belt worn
Drive belt torn
During the drying cycle more or
less fluff occurs depending on the
type of washing
Fault correction
Switch on appliance – magnetic
lock opens
Advise customer
Replace NTC
Advise customer
Replace water level sensor
Advise customer.
Replace motor
Check door lock, if required replace
Clean pump and drainage hose
Replace pump
Attach drive belt and check motor
belt pulley attachment and
alignment of the appliance
Attach drive belt and check motor
belt pulley attachment
Advise customer
Advise customer
Fluff formation normal depending
on type of washing.
If required, clean door and frame
before removing the washing.
Possibly use fluff clean programme
more frequently.
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