Using Ctools To Capture Diagnostic Data - Honeywell C300 User Manual

Fault
Classification
Soft Failure
Installation /
Startup Failure
Hardware
Watchdog Timer
Expired
Communications
Failure

Using CTools to capture diagnostic data

You can use the CTool utility to capture diagnostic data used to examine the operating
conditions within the controller. This data also can be analyzed to determine the cause of
an error or fault. The following data can be captured using CTools:

Trace Log
R500
April 2017
Controller display
03A7 = Hardware failure
Any other four digit code =
possible software fault
A blank display indicates a
Watchdog Timer timeout.
-SF- alternating with the
following controller
information:
<DeviceIndex>
<CEE State>
<Rdn State>
<DeviceIndex>
<CEE State>
-SF -
Tnnn indicating the test
number that the controller
was performing when a fault
was detected.
-bp- BootP service not
available
-TS- Time source not
available.
Blank
COMM indicating no
communications with other
nodes.
Series 8 C300 Controller User's Guide
Honeywell
10. C300 Controller Troubleshooting
10.3. Initial checks
LEDs
Primary controller -
Status LED = GREEN
blinking off once per second
Backup controller -
Status LED = ORANGE
blinking off once per second
Status LED = solid RED
Status LED = RED blinking
off every ¼ second.
FTE LEDs = RED
FTE LEDs = RED
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